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Vance Creek Hotel & Conference Centre

Photo gallery for Vance Creek Hotel & Conference Centre

Exterior
Outdoor spa tub
Outdoor spa tub
Pool
Balcony

Overview of Vance Creek Hotel & Conference Centre

Vance Creek Hotel & Conference Centre

2.5 star property
Adventure hotel with full-service spa, connected to the convention centre, near Silver Star Mountain Resort

8.4/10 Very good

95 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Microwave
Map
148 Silver Lode Lane, Silver Star Mountain, BC, V1B 3M1

Room options

About this area

What's nearby

  • In a provincial park
  • Silver Star Mountain Resort - 1 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 57 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Paradise Camp - 15 min drive
  • Sovereign Lake Nordic Club - 16 min drive

About this property

Vance Creek Hotel & Conference Centre

With ski-in/ski-out access, Vance Creek Hotel & Conference Centre allows you more time for downhill skiing, snowboarding and cross-country skiing. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include a bar/lounge, a fitness centre and bike cleaning. Ski passes, storage, rentals and lessons are also available. The helpful staff and location get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:00 AM - 4:00 PM)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Playground

What to do

  • Hiking/biking trails
  • Ice skating

Working away

  • Conference centre

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Beach towels
  • Bike shop
  • Bike cleaning
  • Ski equipment hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • Full-service spa
  • 3 hot tubs
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • English

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Snowshoeing
  • Snow tubing nearby
  • Snowmobiling nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Microwave
  • Toaster

More

  • Daily housekeeping

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities will be closed during May, June, September and October:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Hot tub

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (third-party expert - Global)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Vance Creek Hotel Vernon
Vance Creek Vernon
Vance Creek Hotel Silver Star
Vance Creek Hotel
Vance Creek Silver Star
Vance Creek Hotel Silver Star Mountain
Vance Creek Hotel Conference Centre
Vance Creek Silver Star Mountain
Vance Creek
Vance Creek & Conference
Vance Creek Hotel & Conference Centre Hotel
Vance Creek Hotel & Conference Centre Silver Star Mountain
Vance Creek Hotel & Conference Centre Hotel Silver Star Mountain

Frequently asked questions

Does Vance Creek Hotel & Conference Centre offer free cancellation for a full refund?
Yes, Vance Creek Hotel & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Vance Creek Hotel & Conference Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Vance Creek Hotel & Conference Centre?
Yes, dogs are welcome. There's a charge of CAD 20.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Vance Creek Hotel & Conference Centre?
Yes, there's free self parking.
Is an airport shuttle service offered by Vance Creek Hotel & Conference Centre?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Vance Creek Hotel & Conference Centre?
You can check in from 4:00 PM - 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Vance Creek Hotel & Conference Centre and nearby?
During the winter, enjoy on-site recreation such as cross-country skiing and snowboarding, and return when the snow melts for mountain biking and hiking. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Vance Creek Hotel & Conference Centre also has a fitness centre and a picnic area.
Are there restaurants at or near Vance Creek Hotel & Conference Centre?
Yes, there's an on-site restaurant. Nearby restaurants include Paradise Camp (2.6 mi) and Sovereign Lake Nordic Club (5.1 mi).
What's the area around Vance Creek Hotel & Conference Centre like?
Vance Creek Hotel & Conference Centre is a short 1-minute walk from Silver Star Mountain Resort and 13 minutes' walk from Silver Queen Chair Lift. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Great ski trip
Linda, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great space, lots of room. Kitchen well supplied. Great location. Will stay again.
Sharon, 3-night family trip
Verified Expedia guest review

8/10 Very good

Just missing Airconditoner, but there were portable fans placed in the room. Otherwise Rooms are great.
VADIVEL, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Chris, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Right in the village.
Sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Debbie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location to see all the village happenings, yet quiet. The most beautiful sunrise overlooking the mountains, and lovely patio space to sit out and enjoy (also able to keep our mountain bikes there (safe).
Lisa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Felicia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mary Ann, 7-night trip
Verified Expedia guest review

8/10 Very good

Great proximity to the gondola and service kiosk
JUAN, 2-night trip with friends
Verified Expedia guest review