16 Oct 2019
Avoid this place
Owners / management should be ashamed of the condition of this place. Resort: Location looked like a tsunami had just passed through. Totally unkempt, clearly no maintenance has taken place in a long time and garbage everywhere. Bungalows: 8 out of 18 bungalows were considered habitable by the resort’s staff. The rest were “broken”, which we found out after asking to be moved to a different bungalow as the shape of ours was bad and located next to the resort’s garbage burning site. Service: Staff consisted of 10 youths who appeared to have barely hit puberty and were managed by a hardly communicating man who appeared to be in charge as he collected receipts and counted cash. None of the staff spoke more than 5 words of English, music was being played at all times and they had clearly never received instructions on what constitutes customer service. One of the worst stays I have ever had.
Adrian, 2-night romance trip
Verified Hotels.com guest review