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Mirage Al Salam Hotel

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Exterior
Standard Quadruple Room | In-room safe, desk, blackout curtains, soundproofing
Standard Quadruple Room | In-room safe, desk, blackout curtains, soundproofing
Basic Double or Twin Room | In-room safe, desk, blackout curtains, soundproofing
Basic Double or Twin Room | In-room safe, desk, blackout curtains, soundproofing

Overview of Mirage Al Salam Hotel

Mirage Al Salam Hotel

Hotel with restaurant, near Prophet's Mosque

7.6/10 Good

53 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Restaurant
  • 24/7 front desk
Map
Al Salam Road, Medina, 42311

Room options

About this area

What's nearby

  • In Medina City Center
  • Prophet's Mosque - 7 min walk
  • Al Haram - 15 min walk

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 23 min drive
  • Madinah Station - 11 min drive

Restaurants

  • Islamabad Restaurant - 5 min walk
  • Al Hoda Türk Restaurant - 9 min walk
  • Abu Khattab Restaurant - 9 min walk
  • Starbucks - 10 min walk
  • Balkis Restaurant - 11 min walk

About this property

Mirage Al Salam Hotel

Mirage Al Salam Hotel puts you 0.4 mi (0.6 km) from Prophet's Mosque and 0.8 mi (1.2 km) from Al Haram.

Languages

Arabic, English, Hindi, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 210 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Couples wishing to share a room must provide proof of marriage

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • Arabic
  • English
  • Hindi
  • Urdu

Room amenities

Be entertained

  • 25-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Cleaning supplies

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 20 to 25 for adults and SAR 5 to 10 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Mirage Al Salam Hotel Hotel
Mirage Al Salam Hotel Medina
Mirage Al Salam Hotel Hotel Medina

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Mirage Al Salam Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mirage Al Salam Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mirage Al Salam Hotel?
Sorry, there's no on-site parking at Mirage Al Salam Hotel.
What are the check-in and check-out times at Mirage Al Salam Hotel?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mirage Al Salam Hotel and nearby?
Recommended spots to visit include Prophet's Mosque (7-min walk) and Baqi Cemetery (11-min walk), along with Madina Mall (2.1 mi) and Quba Mosque (2.3 mi).
Are there restaurants at or near Mirage Al Salam Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Islamabad Restaurant (5-min walk), Al Hoda Türk Restaurant (9-min walk) and Abu Khattab Restaurant (9-min walk).
What's the area around Mirage Al Salam Hotel like?
Mirage Al Salam Hotel is in Medina City Center, a short 7-minute walk from Prophet's Mosque and 15 minutes' walk from Al Haram.

Reviews

7.6

Good

7.7/10

Cleanliness

7.7/10

Staff & service

6.9/10

Amenities

7.7/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Maged, 3-night trip
Verified Hotels.com guest review

8/10 Very good

khazall, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nazir Ahmed, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This property is closed to haram. Customer service was more than excellent. They went out of their way when we told them after checking in that we don’t like bathroom and if there is way to change room. Immediately they offered to tour 5 other rooms to change if we like even the suite. I haven’t had that kind of customer service experience before where reception people went above and beyond to accommodate customer. Very satisfied with our stay . I would recommend this property to everyone who is looking for close to masjid e nabawi and have a budget to stay in. Only thing needs improvement is they should rebuild their bathrooms in entire hotel. Since this is old building and hotel. It’s bathrooms need renovation after that it would be excellent place. One additional plus is there elevators are fast. Better than some 5 star hotels we have been. This is not 5 star hotel. So expect it that way. You will not get stuff and amenities like you would in 5 star. But some things at Al salam hotel are better managed than 5 star. Such as room service is 24 hr, fast elevators, great accommodating staff, convenient and beautiful location. Masood and Shah Alam were great help . And reception staff was fabulous English speaking and attitudes.
Javeria, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Abdelouahab, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Step to masjid Nabwee.convenient place
MUHAMMAD ASHRAF, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mohammed, 2-night trip
Verified Expedia guest review

8/10 Very good

The hotel offers the basics that you need to visit Al Haram. It is very close to the Haram. Also the parking under Alharam is very concenient ( 4 min walk) and is only 1 SAR per hour. A lot of stores and shops in the area. Rooms are a bit small but clean. The hotel staff are very cooperative and responsive. The room service food is good abd reasonably priced.
Mohamed, 4-night family trip
Verified Expedia guest review

8/10 Very good

Fatma, 4-night trip
Verified Hotels.com guest review

4/10 Fair

A 2-star hotel
The only positive: Close to the Haram Unfortunately, this hotel is unable to handle peak season bookings. Our room was dirty the entire week, even though we had the "make the room up" card displayed. The room was cleaned once and every time i needed to find someone for fresh towels and toilet paper. Apart from the friendly female receptionist, the male receptionists don't smile nor are they pleasant (its as if they're doing you a favour). The porter didnt even ask if we needed assistance with our luggage. The room was tiny, dark and there was only 1 plug-point (which needed the bed to be moved). Finally, the restaurant is below average. From outdated decor and uncleaned tables to a slapdash Eid breakfast (if you can call it breakfast).
Abdullah, 8-night trip
Verified Hotels.com guest review