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All properties in Monterrey, Nuevo Leon, Mexico
1 room, 2 adults

Krystal Monterrey

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Sofa bed
Calle Corregidora 519, Centro, Monterrey, NL, 64000, Mexico

3.5-star hotel with indoor pool, near Macroplaza
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Sofa bed
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was not the room I reserved. They did not have the services they offered. They did not…Sep. 19, 2020
  • We had a 10+ hr layover in Monterrey and thought it would be a great idea to get a hotel…Sep. 10, 2020

Krystal Monterrey

from A$72
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Double Room, 1 King Bed
  • Junior Suite, 1 King Bed

What’s around Krystal Monterrey

Landmarks

  • In Monterrey Centro
  • Macroplaza - 6 min walk
  • Barrio Antiguo - 7 min walk
  • Santa Lucia Riverwalk - 12 min walk
  • Alameda - 25 min walk
  • Monterrey Institute of Technology - 36 min walk
  • Cintermex - 43 min walk
  • Museo del Obispado - 45 min walk

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 27 min drive
  • General I. Zaragoza Station - 5 min walk
  • Padre Mier Station - 7 min walk
  • Fundadores Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 207 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Lift
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size unspecified
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Krystal Monterrey’s small print

Also known as

  • Krystal Monterrey Hotel
  • Krystal Monterrey Hotel
  • Krystal Monterrey Monterrey
  • Krystal Monterrey Hotel Monterrey

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Optional extras

Valet parking costs MXN 50 per day

Buffet breakfast is offered for an extra charge of MXN 260 for adults and MXN 100 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Krystal Monterrey

  • Does Krystal Monterrey offer free cancellation for a full refund?
    Yes, Krystal Monterrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Krystal Monterrey?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Krystal Monterrey?
    Yes. Valet parking costs MXN 50 per day.
  • Is there a pool at Krystal Monterrey?
    Yes, there's an indoor pool.
  • Are pets allowed at Krystal Monterrey?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Krystal Monterrey?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Krystal Monterrey?
    Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Las Alitas (4-min walk), El Nuevo Mundo (4-min walk), and Cafeteria Gaby (4-min walk).

Recent reviews

Fabulous 8.6 From 1,299 reviews

Exceptional 10.0
5 starts
Amazing hotel , amazing customer service very clean love it love it !!!!
Rosa, us1 night trip
Fair 4.0
Fair
The place was fair bit not like the pictures, the facilities were dated and the location hard to find
ADRIANA, us2 night business trip
Good 6.0
A 3 stars hotel as much.
David, mx3 night trip
Very good 8.0
Muy bien la limpieza las camas un poco duras
julio, us10 night business trip
Good 6.0
Smelly sheets
Nice staff but linens and towels had a mildew and burnt smell. Good location. Lacking fit and finish of most luxury hotels
Scott, us1 night trip
Fair 4.0
AC doesn’t work! You will be sweating
AC doesn’t work, you are going to be suffering like a sauna. They have very few channels on their TV cable service, almost none.
us1 night trip
Good 6.0
Cuarto
Muy buen servicio en recepción y en valet parking. El cuarto muy amplio, limpísimo y cómodo. El único detalle es que las habitaciones
mx1 night business trip
Exceptional 10.0
SAFE STAY
Hotel is great. Concidering the COVID-19 It felt safe to be at. Your tempeture is checked upon walking through doors by a freimdly Conceirge with a facemask on always and ask you to use alcohol baae sanitizer. No contact with staff and everyone kept their distance. Great experiance.
Richard, us4 night trip
Exceptional 10.0
Best Hotel in Monterrey!!
I specially want to thank Fernanda for her excellent service and help through my entire stay at the hotel and made me feel home during this Pandemic situation, I hope she gets a reward for her excellent service SHE IS MY HERO! Also all the hotel personnel was excellent and they took everything serious about the Pandemic Virus they disinfect the areas very well from the entrance to the lobby all the way to the rooms.
Gonzalo, us1 night trip
Exceptional 10.0
Excellent customer service!
Marivel, us1 night trip

Krystal Monterrey

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