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Pet-friendly Suwalki hotel with 1 restaurants, connected to the convention center
Parking next to hotel. Odd payment: I thought I already paid via Hotels.com but had to…
Jul. 17, 2021
Recommend
Mar. 30, 2020
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
Arrived late one night. Outstanding staff at front desk: smart and very friendly. Effortless check-in. Good sized room and good bed, but... pubic hairs on bed sheet and very poor "cleaning", with dust on shelves. We slept in light clothing to avoid contact with the sheets. Absolutely awful Internet, the very worst we have experienced in dozens of hotels. To say there is WiFi is totally wrong. Yes, you can grab a few paragraphs on your phone but doing your office email? No way. It took two minutes to load the Expedia home page and then too slow to look up reservations for the next night in a different town. After trying late at night I tried the next morning at 5 AM, in case there were many users late at night. Nope. No go. On the plus side, the front desk staff are really nice people. We left before the restaurant opened for breakfast and they offered to pack us a breakfast to go. It was super, really good and ready to go for us. Checkout was also super fast and efficient. Our car was safe in the lot out front. We were there late and too tired to change rooms, so we did not complain about the dirtiness of the room. It could be this was just an unfortunate exception, but I doubt that as you know when the cleaning crew does a sloppy job like quick wipes that leave behind dust around the bases of lamps, etc. But such terrible, totally unusable Internet really requires a disclosure and not a claim that there is WiFi that does not in practice exist.
1 night trip, Dec. 9, 2017
Verified Expedia guest review
The internet speed was at "dial up "speed. The worst I have seen in Eastern Europe. When the cell phone speed is 5 times the hotel internet speed...the hotel has an infrastructure problem. And management was nowhere to be found, even though I ask to speak to the Hotel manager
denis, 1 night business trip, Sep. 4, 2017
Verified Hotels.com guest review
Went to Suwalki as an exercise to visit the regions of ancestral origins. The hotel was great. Staff was wonderful. Very rusty with English as it went. Not too many English speakers let alone Americans evidently go there. Restaurant was fantastic. Walls were thinner than I'd expect. I'd stay there again.
1 night trip, Jul. 3, 2017
Verified Expedia guest review
Vary good
Ehud, 1 night romance trip, Jun. 9, 2017
Verified Hotels.com guest review
Great Hotel very close to the A8 road, secure parking, lovely clean spacious hotel, Power shower and good breakfast, will for sure stay here again if Im on the same route.
Jason, Business trip, Nov. 21, 2016
Verified Hotels.com guest review
They didn’t take enough consideration for corona restrictions in the breakfast room. There were obligatory signs, but the staff didn’t care when most customers took buffet breakfast without wearing masks and talking loudly. Plastic gloves were not even available, as far as I know, and those spoons already felt sticky at 7.30am. Also the room was not thoroughly cleaned. Little garbage left from some previous guest, so they didn’t bother to remove few dirty cotton buds from the trash etc. Maybe that is their environment policy.
1 night trip, Sep. 27, 2021
Verified Hotels.com guest review
Hotel w pełni spełnił nasze wymagania.
1 night business trip, Oct. 7, 2020
Verified Hotels.com guest review
This was my 7th stay this summer and... could not be more pleased. Rooms are nice and very clean. Hotel personel is very nice and make you feel very welcome! And now during the Covid times so... your safety is really really taken care of! Absolutely no need to worey about safety :-)
Peter, 1 night family trip, Sep. 27, 2020
Verified Ebookers guest review
Wygodnie i czysto. Zatrzymaliśmy się na jedną noc w drodze powrotnej z Estonii. Położony w pewnym oddaleniu od centrum miasta. Ogromnym atutem hotelu jest to ze jest przyjazny zwierzętom. Bardzo przyjemna i pomocna obsługa. Mogę spokojnie polecić.
Iza, 1 night family trip, Jul. 29, 2020
Verified Hotels.com guest review
Mooi nieuw hotel, ziet er netjes uit. Diner in het hotel was prima, ontbijt was prima te doen maar alles was al oud wat er nog lag aan eten. In het algemeen voor het hotel prima maar als het ontbijt wat beter geserveerd word dan is het absoluut een 9.
Willem, 1 night business trip, Apr. 19, 2020
Verified Hotels.com guest review