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1 room, 2 adults

New Cape Inn

2.5-star2.5 stars
Seng Poh Road,3, Singapore, SIN, 168891, Singapore

Within easy reach of Singapore River
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 62 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
WiFi
Good internet service
Comfort
Comfortable
Vibe
Vibe is not too good

New Cape Inn

from A$113
  • Standard Room, 1 King Bed
  • Standard Room, 2 Single Beds
  • Standard Room, Multiple Beds
  • Standard Room, 1 Queen Bed
  • Standard Room, Multiple Beds
  • Family Room, Multiple Beds

What’s around New Cape Inn

Landmarks

  • Chinatown Heritage Center - 19 min walk
  • Orchard Road - 20 min walk
  • Thian Hock Keng Temple - 26 min walk
  • Boat Quay - 30 min walk
  • Asian Civilisations Museum - 31 min walk
  • Peranakan Museum - 32 min walk
  • Raffles Place - 32 min walk
  • National Museum of Singapore - 33 min walk

Getting around

  • Singapore (SIN-Changi) - 27 min drive
  • Singapore (XSP-Seletar) - 20 min drive
  • Johor Bahru (JHB-Senai Intl.) - 56 min drive
  • JB Sentral - 39 min drive
  • Outram Park Station - 9 min walk
  • Tiong Bahru Station - 11 min walk
  • Chinatown Station - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Accessibility
  • Accessible bathroom
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

New Cape Inn’s small print

Also known as

  • New Cape Inn Singapore
  • New Cape Singapore
  • New Cape Inn Hotel Singapore
  • New Cape Inn Hotel
  • New Cape Inn Singapore
  • New Cape Inn Hotel Singapore

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.0 From 101 reviews

Fair 4.0
Good location and rooms are fine. But the main issue is the hotel staff is very very very rude. I have invited my two guests from Myanmar over to stay here but they were left with bad impression as the staff scolded them. On monday 12 Nov 2018 at about 5 plus pm, the lady staff on duty was smoking right outside the lobby door with the door open. My guest hates smoke smell and he told her not to smoke there or go further and close the door. Instead of walking further away as per singapore rules on designated smoking areas, she turned around to scold my guest instead. She was very fierce and defensive. This is totally unacceptable for a service staff. I shall not add on what we saw when she chased away guests who need help with check ins from the counter as she feels "pressured". The service provided here if i were to rate it, it will be 1/10.
huihua, sgOther trip
Fair 4.0
Very run down, poorly managed hotel, not a 3-star
One of the worst hotel experience in Singapore. Not a 3 star as advertised but more like a seedy motel for hook up and one night stand where drunk people check in late in night for a few hours' stay. The price is 3 star though. The bathroom has big time blotches of mould on shower curtain and the ceiling. Towels feel dirty, the bedding has disgusting stains. The walls are stained with dirt marks and the curtain and windows has so much dust and the carpet is sticky on the feet. The front desk is run by 2 staff who must be very unhappy about their jobs. They are not rude but was never helpful. When requested to change a rusty kettle an even rustier one is given. They keep calling you early in the morning though, to ask if you need house-keeping on that day because it's not done regularly but sub-contracted out to some part timer on piece work basis. When asked for slippers, USED disposable slippers are given, they have other hotels' name on it and could well be recycled ones! The hotel was under some renovation work the whole week of my stay, drilling noise starts 9 something every single day.
CL, hkOther trip
Poor 2.0
black mold and stained linen and towels
air conditioner vent covered in black mold !. two separate ceiling corners in the bathroom covered in black mold! curtains filthy! bed linen yellowed and had brown dried stains on them! bath towels yellowed! its a non-smoking floor yet all we smelled was cigarette smoke, and our room had an ashtray in it! wifi weak. I paid upfront on Expedia but never heard back from them when I emailed them with my complaint! this is NOT a 3 star hotel !
Rina, caOther trip
Fair 4.0
Two bus stations away from Tiong Bahru MRT
They have 3 hours from 12 am to 3 pm to clean up the room. However, when we got there, the bed sheet was not clean. They even did not wash the cups which were used by previous users. Lipstick marks were still on the cup. It was non-smoking area but people were still smoke in there. The plus point for this hotel is the location which is near some good food courts, restaurants.
Thu, vnOther trip
Very good 8.0
The bed was really big and comfortable. The location was not far from the bus or subway stops which made traveling around the city easier. The room was decent in size and cleanliness, but the bathroom definitely had some mold on the shower curtain. The room smelt really bad and we had to get a machine in to clear out the smell, which we were told was cigarettes. The water pipes made really loud sounds at random times throughout the night. The staff were very helpful and accommodating and went above and beyond to aid us.
Lauren, us3 night trip

New Cape Inn

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