Guests
All properties in Naha, Okinawa Prefecture, Japan

Smile Hotel Naha City Resort

3-star hotel with restaurant, near Kokusai Dori

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Property renovations and closures

  • This property is closed from October 15 2021 to December 31 2021 (dates subject to change).

Image gallery

  • Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) - Guest Room
  • Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) - Guest Room
  • Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) - City View
  • Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) - City View
  • Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) - Guest Room
Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) - Guest Room. Image 1 of 40.
1 / 40Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) - Guest Room
Kume 2-32-1, Naha, 900-0033, Japan
7.6.Good.
  • Staffs are not helpful. The first room they gave me was terrible, smelly, dusty and aged!…

    Dec. 28, 2019

  • What I liked most was the clean bathroom and it’s always stocked with complimentary…

    Oct. 3, 2019

See all 314 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Walkable
Convenient
  • Free WiFi
  • Parking available
  • Air Conditioning

Property highlights

Main amenities

  • 227 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Breakfast available
  • Self parking

For families

  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Naha City Centre
  • Kokusai Dori - 9 min walk
  • Tomari Port - 17 min walk
  • Shurijo Castle - 3.4 mi / 5.5 km
  • Senaga Island - 4.4 mi / 7 km
  • Okinawa Convention Center - 6.4 mi / 10.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed, Non Smoking
  • Standard Double Room, 1 Double Bed, Smoking
  • Standard Twin Room, Multiple Beds, Smoking
  • Standard Twin Room, Multiple Beds, Non Smoking
  • Hollywood Family Room, Non-Smoking (Three Single Beds)
  • Hollywood Family Room, Non-Smoking (Four Single beds)
  • Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)
  • Superior Twin Room, Non Smoking, City View, Top Floor
  • Economy Twin Room, 2 Single Beds, Non Smoking
  • [Weekly plan] Free parking! Minimum 6nights stay, Standard Double Room, 1 Double Bed, Non Smoking
  • [Weekly plan] Free parking! Minimum 6nights stay, Standard Double Room, 1 Double Bed, Smoking
  • [Weekly plan] Free parking! Minimum 6nights stay, Standard Twin Room, 2 Semi-Double Bed, Non Smoking
  • [Weekly plan] Free parking! Minimum 6nights stay, Standard Twin Room, 2 Semi-Double Bed, Smoking

What’s around

Landmarks

  • In Naha City Centre
  • Kokusai Dori - 9 min walk
  • Tomari Port - 17 min walk
  • Shurijo Castle - 3.4 mi / 5.5 km
  • Senaga Island - 4.4 mi / 7 km
  • Okinawa Convention Center - 6.4 mi / 10.4 km
  • University of the Ryukyus - 8.1 mi / 13.1 km
  • Okinawa World - 9.2 mi / 14.8 km
  • Sunset Beach - 10.1 mi / 16.3 km
  • American Village - 10.4 mi / 16.7 km

Getting around

  • Naha Airport (OKA) - 6 min drive
  • Kenchomae Station - 9 min walk
  • Asahibashi Station - 9 min walk
  • Miebashi Station - 17 min walk
map
See on map
Kume 2-32-1, Naha, 900-0033, Japan

At a glance

Hotel size

  • This hotel has 227 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Uncovered onsite self parking (JPY 1000 per night)
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Microwave in a common area

Working away

  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Restaurant Kafuka - This buffet restaurant serves breakfast only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1600.00 for adults and JPY 800 for children (approximately)

ParkingPay at property

  • Uncovered self parking costs JPY 1000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • Smile Hotel Resort
  • Smile Naha City
  • Smile Hotel Naha City Resort Okinawa Prefecture
  • Smile Hotel Naha City Resort Okinawa Prefecture

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Smile Hotel Naha City Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from October 15 2021 to December 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
  • Yes, there's an onsite restaurant, Restaurant Kafuka. Nearby restaurants include Urashima Dinner Theater (4-min walk), Farms Kitchen (4-min walk), and Mikasa (7-min walk).
  • Recommended spots to visit include Kokusai Dori (9-min walk) and Tomari Port (0.9 mi), along with Shurijo Castle (3.4 mi) and Senaga Island (4.4 mi).
7.6.Good.
  • 8.0.Very good

    I had a problem with the room, it smelled ugly of smokers but they kindly moved me to another room.

    Girano, 3 night family trip, Sep. 25, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Not good i don’t want to come again

    3 night business trip, Sep. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good but extra pillow cos ¥300

    Nice hotel but I find that if you want extra pillow, it costs ¥300... very strange!!! I have never encounter this policy in other hotels before.

    Wee, 1 night family trip, Aug. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very pleased with hotel

    Very nice and clean hotel. Will stay again when in the area. A great value and within walking distance to shopping and restaurants.

    Heather, 1 night family trip, Jun. 20, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The small kettle has to total cool off after boiling, then allow to boil second pot. inconvenience.

    3 night trip with friends, May 23, 2019

    Verified Expedia guest review

  • 6.0.Good

    Old property all furnishings need replacement and rebrand hotel awsy from tours

    1 night business trip, May 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean, quiet & convenient... Staff went out of their way to help in English language too

    1 night trip, Mar. 30, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Overall it’s a fine place to stay with young children and conveniently here is a park nearby. The staff is friendly and professional and the buffet breakfast is a reasonable value. The room condition however was a bit disappointing, since the carpet was torn and the wallpaper was pealing. Nonetheless, the entire facility was sparkling clean. If you don’t mind to walk a few steps the location is ideal, nothing is too far out of reach on an island.

    RitchyVergz, 4 night trip, Mar. 25, 2019

    Verified Expedia guest review

  • 6.0.Good

    The front desk staff were not friendly. the floor that we stayed had very strong smell of smoking which was bad for the kids.

    lim han, 5 night family trip, Dec. 4, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    staffs should improve and more polite , breakfast should improve. room is too small.

    4 night family trip, Nov. 9, 2018

    Verified Expedia guest review

See all 314 reviews