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Smile Hotel Naha City Resort

Photo gallery for Smile Hotel Naha City Resort

Exterior
Point of interest
Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) | City view
Breakfast served
Lobby

Overview of Smile Hotel Naha City Resort

Smile Hotel Naha City Resort

3.0 star property
3-star hotel with restaurant, near Shiseibyo Temple
7.4 out of 10 Good
7.4/10 Good

490 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
Kume 2-32-1, Naha, 900-0033
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Meeting room
For families
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Naha City Centre
  • Kokusai Dori - 10 min walk
  • Tomari Port - 17 min walk
  • Naminoue Beach - 1 min drive
  • DFS Galleria Okinawa - 5 min drive
  • Shurijo Castle - 10 min drive
  • Senaga Island - 10 min drive
  • Umikaji Terrace Senagajima - 11 min drive
  • Okinawa Outlet Mall Ashibinaa - 11 min drive
  • Okinawa Convention Center - 13 min drive
  • Ginowan Tropical Beach - 15 min drive

Getting around

  • Naha (OKA) - 10 min drive
  • Kenchomae Station - 9 min walk
  • Asahibashi Station - 9 min walk
  • Miebashi Station - 17 min walk

Restaurants

  • 米風亭NAHA - 4 min walk
  • 千日 - 2 min walk
  • 料亭那覇 - 3 min walk
  • 亀かめそば - 4 min walk
  • そば家玉那覇ウシ商店 - 2 min walk
Map

About this property

Smile Hotel Naha City Resort

Only 3 mi (4.8 km) from the airport, Smile Hotel Naha City Resort puts you a short five-minute drive from Kokusai Dori and Tomari Port. For a bite to eat, guests can visit Restaurant Kafuka, which serves breakfast. Also, this hotel is within a short drive of Shurijo Castle. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: Kenchomae Station is 9 minutes and Asahibashi Station is 9 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 227 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Uncovered on-site self-parking (JPY 1000 per night)
  • On-site parking is limited

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Shared microwave

Travelling with children

  • Bed rails

What to do

  • Beach nearby

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Restaurant Kafuka – This buffet restaurant only serves breakfast.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1800 for adults and JPY 900 for children
  • Late check-in between 1:00 PM and 2:00 PM can be arranged for an extra charge

Renovations and closures

This property is closed from 15 October 2021 to 31 May 2023 (dates subject to change).

Parking

  • Uncovered self-parking costs JPY 1000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Smile Hotel Resort
Smile Naha City
Hotel Okinawa Washington
Smile Hotel Naha City Resort Okinawa Prefecture

Frequently asked questions

Is Smile Hotel Naha City Resort currently open?
This property is closed from 15 October 2021 to 31 May 2023 (dates subject to change).
Does Smile Hotel Naha City Resort offer free cancellation for a full refund?
Yes, Smile Hotel Naha City Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Smile Hotel Naha City Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Smile Hotel Naha City Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Smile Hotel Naha City Resort?
Yes. Self-parking costs JPY 1000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Smile Hotel Naha City Resort?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Smile Hotel Naha City Resort and nearby?
Recommended spots to visit include Shiseibyo Temple (2-min walk) and Fukushu-en Garden (6-min walk), along with Naminouegu Shrine (6-min walk) and Kokusai Dori (10-min walk).
Are there restaurants at or near Smile Hotel Naha City Resort?
Yes, there's an on-site restaurant, Restaurant Kafuka.
What's the area around Smile Hotel Naha City Resort like?
Smile Hotel Naha City Resort is in Naha City Centre, a short 9-minute walk from Kenchomae Station and 10 minutes' walk from Kokusai Dori. The local area is walkable and popular for its beaches.

Reviews

7.4

Good

7.4/10

Cleanliness

7.7/10

Staff & service

6.8/10

Amenities

7.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

4/10 Fair

Staffs are not helpful. The first room they gave me was terrible, smelly, dusty and aged! Moreover, the window in the room is a fake one, it is facing the lobby and can’t be opened. I asked front desk staff for another room, however they said it is a free upgrade for me...... I insisted to have the “original” room type that I booked. They refused at the beginning. I had to ask another staff to ask their manager to fix it. It took me more than 45 mins to get a room that is not smelly, but still aged and dusty. The only good thing is checkout was fast.
2-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

Beach Bum
What I liked most was the clean bathroom and it’s always stocked with complimentary toiletries The hotel location is less than 10 minute-walk to a small beach.
Didi, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

I had a problem with the room, it smelled ugly of smokers but they kindly moved me to another room.
Girano, 3-night family trip
Verified Expedia guest review

4/10 Fair

Not good i don’t want to come again
3-night trip with friends
Verified Expedia guest review

8/10 Very good

Lin Hing, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good but extra pillow cos ¥300
Nice hotel but I find that if you want extra pillow, it costs ¥300... very strange!!! I have never encounter this policy in other hotels before.
Wee, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Anh, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleased with hotel
Very nice and clean hotel. Will stay again when in the area. A great value and within walking distance to shopping and restaurants.
Heather, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review