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1 room, 2 adults

Aqueen Heritage Hotel Joo Chiat

3-star3 stars
51 Joo Chiat Road, Singapore, 427373, Singapore

3-star hotel, convenient to East Coast Park
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 229 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • - The hotel is a new property (by 2017). The receptionist mentioned that since it is new,…Jan. 30, 2017
  • I wanted to stay fairly close to the airport but unfortunately this was not close enough…Mar. 7, 2018

Aqueen Heritage Hotel Joo Chiat

from A$131
  • Superior Double or Twin Room
  • Deluxe Double or Twin Room

What’s around Aqueen Heritage Hotel Joo Chiat

Landmarks

  • In Geylang
  • East Coast Park - 34 min walk
  • Singapore Sports Hub - 38 min walk
  • Singapore National Stadium - 2.4 mi / 3.8 km
  • Singapore Indoor Stadium - 2.5 mi / 4 km
  • Bedok Mall - 2.5 mi / 4 km
  • Golden Mile Complex - 2.8 mi / 4.6 km
  • Singapore Flyer - 4 mi / 6.4 km

Getting around

  • Singapore (SIN-Changi) - 18 min drive
  • Singapore (XSP-Seletar) - 23 min drive
  • Johor Bahru (JHB-Senai Intl.) - 64 min drive
  • JB Sentral - 40 min drive
  • Paya Lebar Station - 13 min walk
  • Eunos Station - 13 min walk
  • Dakota Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Aqueen Heritage Hotel Joo Chiat’s small print

Also known as

  • Aqueen Heritage Hotel Joo Chiat Singapore
  • Aqueen Heritage Joo Chiat Singapore
  • Aqueen Heritage Joo Chiat
  • Aqueen Heritage Joo Chiat
  • Aqueen Heritage Hotel Joo Chiat Hotel
  • Aqueen Heritage Hotel Joo Chiat Singapore
  • Aqueen Heritage Hotel Joo Chiat Hotel Singapore

Mandatory fees

Deposit: SGD 100.00 per night

Optional extras

Buffet breakfast is offered for an extra charge of SGD 15 for adults and SGD 7.5 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.4 From 116 reviews

Very good 8.0
- The hotel is a new property (by 2017). The receptionist mentioned that since it is new, some signs and instructions (e.g., how to use card access to enter room and use elevator) are still not installed. This was not a problem whatsoever though. - The rooms and bathrooms are still squeaky clean. I really hope they can maintain this level in the future. - Location is excellent. Very close to Halal food courts, next to shopping areas at Joo Chiat, and within walking distance to Paya Lebar MRT. - The rooms are relatively small, but reasonably good at the price point. I like the decor and the huge black-and-white photo at the wall behind the bed. - The reception staff was actually friendly and courteous. But what really detracts from my overall experience was that there seems to be a miscommunication between the front staff with the janitor during my check-in in which I was allocated a room that was not prepared at all (e.g., bedsheet and blanket sat on a table when I entered the room). After some communications between the janitor and the front staff, I was given another room nearby that happens to be ready at the time. The janitor was helpful, although unfortunately much less friendlier than the receptionist. - My family said the pillow is too hard, causing them to have some sleeping problem. - Overall, the hotel is very competitive to other hotels in the surrounding Joo Chiat area. I might very likely stay at this hotel again.
us1 night family trip
Fair 4.0
Not practical for airport
I wanted to stay fairly close to the airport but unfortunately this was not close enough to be considered a practical choice just for this reason. It is also quite far from the subway and all in all not easily connected to downtown so I spent a lot of money on taxis. I have not spent much time inside the actual hotel and room, but I found them below my standard - unfortunately Singapore is very expensive in this way. For me by far the most important thing was to get a good night's sleep while jetlagged, which I did not get, because my room was located right next the the elevator with people moving along the corridor all the time during the night. One particularly family was checking in with little children, shouting and shuffling in the middle of the night and even high quality earplugs did not help, which says a lot about the level of sound-proofing. The one thing that redeems this hotel is the staff, with Mr Hamid being exceptionally helpful.
Jakub, ieOther trip
Very good 8.0
The hotel is a bit overpriced. By paying a little more, you could get a hotel with a swimming pool and other facilities. However, Joo Chiat (the Malay quarter) is a charming area, where you can actually feel like you’re in old Singapore. And the hotel captures that nostalgia. Though the rooms are new and small, they’re decorated in a 1950’s fashion. The king size bed was comfortable, and the room was clean. Also, the lobby was big and appealing. I didn’t eat the buffet breakfast, as it didn’t look that great. Restaurants galore in the neighborhood. But few serve breakfast.
Joe, us2 night trip
Exceptional 10.0
Nice little hotel with excellent customer service
Me and my wife stayed in this hotel for 4 days and I must say our stay was very pleasant and enjoyable . The hotel is well kept and near all amenities . Restaurants are plenty around the hotel and will only take 10 min train ride to the city center. The best part of our stay is the friendliness and service provided by hotel staff . We are extremely delighted with the service provided from the check-in till check out . Special mention to Mr Hamidi at front desk whom always there to assist us with a smile . Overall , we would recommend this hotel for travelers looking for a simple yet clean hotel to stay .
Siva Shanmuga Ram, asBusiness trip
Exceptional 10.0
Nice place but could do with some improvements
Place looks better then normal stay hotels, but could have some improvements. 1) the room I stayed (318) can't watch YouTube or netflix with the smart TV, would be nice if there's cable channels other then local channels. 2) at early morning some one tried to open my room room. Luckyly I latched the door. Think it was a staff cos mumbled about open wrong room. 3) been 3 weeks and my deposit has not been returned. Overall I'm still happy. Would return again soon.
Nurfarhan, sg1 night business trip

Aqueen Heritage Hotel Joo Chiat

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