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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Ocean Riviera Paradise El Beso - All Inclusive - Adults Only

4.5-star4.5 stars
Carr Fed Chetumal Cancun km 296 Predio, Montecarlos Lt 7, 7-1 Xcalacoco, Playa del Carmen, QROO, 77710, Mexico

Adults-only beachfront property with free water park, near Grand Coral Golf Riviera Maya
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Awesome place to stay at 😀made it hard to leave , definitely coming back again Aug. 4, 2018
  • The resort facility itself is beautiful. The service is awful. It completely ruined our…Nov. 21, 2017

Ocean Riviera Paradise El Beso - All Inclusive - Adults Only

from A$263
  • Junior Suite El Beso
  • Junior Suite Swim Up
  • Junior Suite Roof Top
  • Junior Suite Beso NRF

What’s around Ocean Riviera Paradise El Beso - All Inclusive - Adults Only

Landmarks

  • On the beach
  • Punta Esmeralda Beach - 2.6 mi / 4.2 km
  • Playa 88 - 2.9 mi / 4.7 km
  • 28 de Julio Square - 3 mi / 4.8 km
  • Quinta Avenida - 4.1 mi / 6.6 km
  • Mamitas Beach Club - 4.7 mi / 7.6 km
  • Playa del Carmen Main Beach - 4.8 mi / 7.7 km
  • Playa del Carmen Maritime Terminal - 6.1 mi / 9.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

At a glance

Key facts

Size

  • 192 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • 10 restaurants
  • 12 bars/lounges
  • 4 poolside bars
  • Coffee shop/café
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 4
  • Swim-up bar
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Basketball on site
  • Bowling alley on site
  • Casino
  • Nightclub
  • Free water park access
  • Tennis on site
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

Ocean Riviera Paradise El Beso - All Inclusive - Adults Only’s small print

Also known as

  • Ocean Riviera Paradise El Beso Adults Resort Xcaret
  • Ocean Riviera Paradise El Beso All Inclusive Adults
  • Ocean Riviera Paradise El Beso Adults Only
  • Ocean Riviera Paradise Beso
  • Ocean Riviera Paradise El Beso Adults Resort
  • Ocean Riviera Paradise El Beso Adults Playa del Carmen
  • Ocean Riviera Paradise El Beso All Inclusive Adults Only

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 5:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 between bookings.

    The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitization guidelines.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: USD 1.40 per accommodation, per night

    The charges below are included in the total price displayed:

    • Christmas Eve gala dinner fee for stays on 24 December
    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Ocean Riviera Paradise El Beso - All Inclusive - Adults Only

    • Does Ocean Riviera Paradise El Beso - All Inclusive - Adults Only offer free cancellation for a full refund?
      Yes, Ocean Riviera Paradise El Beso - All Inclusive - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Ocean Riviera Paradise El Beso - All Inclusive - Adults Only?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Ocean Riviera Paradise El Beso - All Inclusive - Adults Only?
      Yes, there's free self parking.
    • Is there a pool at Ocean Riviera Paradise El Beso - All Inclusive - Adults Only?
      Yes, there are 4 outdoor pools. Guests have pool access from 8:00 AM to 5:00 PM.
    • Are pets allowed at Ocean Riviera Paradise El Beso - All Inclusive - Adults Only?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Ocean Riviera Paradise El Beso - All Inclusive - Adults Only?
      You can check in from 3:00 PM to 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
    • Are there restaurants at or near Ocean Riviera Paradise El Beso - All Inclusive - Adults Only?
      Yes, there are 10 onsite restaurants. Nearby restaurants include Fonda Argentina (2.7 mi), La Vagabunda (2.7 mi), and El Puerto (3 mi).
    • Is there an onsite casino at Ocean Riviera Paradise El Beso - All Inclusive - Adults Only?
      Yes, the 50 square-foot casino features 2 slot machines and 1 gaming table.

    Recent reviews

    Very good 8.0 From 395 reviews

    Very good 8.0
    Nice visit
    We only had a brief stay here but we enjoyed it very much. The resort was clean, staff was friendly and helpful, and food was great.
    us1 night trip
    Very good 8.0
    Good but could be better
    The facilities are very nice and the place was clean. The rooms are very spacious and there is room service included. We had a hard time to get a towel the first day as we were not informed they close the towel delivery booth at 17:00 and we tried asking for one at the reception but it was impossible to get one. Because of Covid, many of the facilities are closed and after 18:00 all bars, except for the one at the lobby and the bowling alley, are also closed, but they organize events at night until midnight. The food was mainly a disappointment, the only place we had good dinner was the Japanese and for breakfast and lunch, Amaranto. A good part of the beach has been washed out by the hurricane and the beach bar is closed but we were able to get drinks at the restaurant nearby. There is good wi-fi signal around the resort and we also enjoyed playing in the tennis courts.
    Victoria, us2 night trip
    Exceptional 10.0
    Stay was nice. The COVID dinner restrictions sucked, nothing to really eat after 10pm.
    Priscilla, us5 night trip
    Exceptional 10.0
    +
    Great overall stay
    michael, us3 night trip with friends
    Good 6.0
    Not worth staying for a whole week.!!!
    This resort promised to serve in 10 different restaurants in which only 3 operated. When requesting a burger by the pool they would tell me to call room service to have it sent to my room. The gym closed permanently. The room's AC in El Beso area wasn't cooling enough. And to top it all when checking out expect to pay $10 usa dollars if you loose a plastic room key.
    JORGE, us1 night trip with friends
    Exceptional 10.0
    Amazing !
    Excellent ! From start to finish, the staff were outstanding. Spotless ! Food was amazing in all restaurants. Can’t wait to come back xx
    Katie, gb10 night trip

    Ocean Riviera Paradise El Beso - All Inclusive - Adults Only

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