Guests
All properties in Singapore, Singapore

Mercure Singapore On Stevens

4-star hotel with 14 restaurants, near Orchard Road

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Property renovations and closures

  • This property is closed from August 5 2021 to September 6 2022 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 66.
1 / 66Pool
28 Stevens Road #01-02, Singapore, 257878, Singapore
8.2.Very good.
  • Property was fine but the rooms are far too small, had to climb over suitcases to get to…

    Jan. 5, 2020

  • Great value, location, wifi and foxtel included, 12pm check out standard, buffet…

    Dec. 24, 2019

See all 663 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Individually wrapped food options are available

Guests rated location

Quiet
Safe
Convenient
Transport options
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 518 smoke-free guestrooms
  • Daily housekeeping
  • 14 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 24-hour health club

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Tanglin
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Merlion - 3.3 mi / 5.2 km
  • Singapore Flyer - 3.5 mi / 5.7 km
  • Gardens by the Bay - 3.8 mi / 6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room, 1 Double Bed
  • Deluxe Room, 2 Single Beds
  • Privilege, Double Room, 1 King Bed
  • Privilege, Room, 2 Single Beds
  • Privilege, Suite, 1 King Bed
  • Superior Double Room, 1 Double Bed
  • Superior Room, 2 Single Beds

What’s around

Landmarks

  • In Tanglin
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Merlion - 3.3 mi / 5.2 km
  • Singapore Flyer - 3.5 mi / 5.7 km
  • Gardens by the Bay - 3.8 mi / 6 km
  • Marina Bay Sands Casino - 4.2 mi / 6.7 km
  • Marina Bay Sands Skypark - 4.2 mi / 6.8 km
  • Universal Studios Singapore - 5.4 mi / 8.7 km
  • Singapore Zoo - 10.4 mi / 16.7 km
  • Singapore Expo - 12.3 mi / 19.8 km

Getting around

  • Singapore Changi Airport (SIN) - 27 min drive
  • Seletar Airport (XSP) - 24 min drive
  • Senai International Airport (JHB) - 59 min drive
  • JB Sentral - 31 min drive
  • Newton Station - 17 min walk
  • Orchard Station - 18 min walk
  • Botanic Gardens Station - 25 min walk
  • Area shuttle (surcharge)
map
See on map
28 Stevens Road #01-02, Singapore, 257878, Singapore

At a glance

Hotel size

  • This hotel has 518 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-1 AM
  • Check-out time is noon

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (SGD 35 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 14 restaurants
  • 2 bars/lounges
  • Coffee shop/cafe
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 1
  • Fitness facilities
  • Arcade/game room

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter

Facilities

  • Year Built – 2017
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Low-height bed
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

Languages Spoken

  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Thai
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 15 per person (approximately)
  • Area shuttle service is offered for an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs SGD 35 per day

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Mercure Singapore Stevens Hotel
  • Mercure Stevens Hotel
  • Mercure Singapore Stevens
  • Mercure Stevens
  • Mercure Singapore On Stevens Hotel
  • Mercure Singapore On Stevens Singapore
  • Mercure Singapore On Stevens Hotel Singapore

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Singapore On Stevens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from August 5 2021 to September 6 2022 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs SGD 35 per day.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 1 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 14 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include The Waterfall (10-min walk), Buona Terra (12-min walk), and Ki-sho (12-min walk).
  • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (13-min drive) is nearby.
  • Practice your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour health club. Mercure Singapore On Stevens also has an arcade and a garden.
8.2.Very good.
  • 8.0.Very good

    I like the property but found the room very small. There was a chair and foot stool that made it even more crowded. The coffee in the lobby cafe is way too expensive.

    2 night family trip, Oct. 31, 2019

    Verified Wotif guest review

  • 8.0.Very good

    Pool and cocktails for refreshing in the heat.

    The location was pretty good and having the shuttle to Orchard Rd was a godsend in the heat. Proximity to MRT wasn't too bad either. The rooms are SMALL and the cleanliness is average. I am sure under the beds haven't been cleaned for a long time and some elements of the bathroom could have been cleaner. Pools were lovely. Concierge was a bit hit and miss. Some things were great, others less reliable.

    8 night family trip, Oct. 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My stay was fine. I was only there for 8 hours. I have nothing else to say

    1 night business trip, Oct. 17, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    The service was excellent The shuttle bus to T Galleria was very convenient

    6 night romance trip, Sep. 24, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Great staff and service. Small rooms, but good proportions, clean and comfortable.

    Luke, 4 night family trip, Sep. 23, 2019

    Verified Lastminute guest review

  • 10.0.Exceptional

    Very thankful guest

    I left my back pack in the taxi and the Hotel acted on it as soon as I reported it - half an hour to forty five minutes later. After reviewing CCTV the manager on duty located the taxi & driver who returned it to the hotel. I’m so thankful as the pack contained iPad, chargers, power bank, make up case & change.

    Kura, 1 night trip, Sep. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice clean hotel in a quiet area, just a few minutes away from orchard road.

    Traveler1, 1 night trip, Aug. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The place was clean and friendly , breakfast was great

    1 night romance trip, Aug. 8, 2019

    Verified Wotif guest review

  • 8.0.Very good

    It was very quiet. The breakfast was very good. The staff was very good to us in allowing us to shower and freshen up before our flight

    1 night family trip, Jun. 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Goid restaurant options on site, clean rooms,just a bit small

    2 night romance trip, Jun. 24, 2019

    Verified Expedia guest review

See all 663 reviews