Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Hotel with indoor pool, near Great Smoky Mountains National Park

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Interior
1 bedroom, minibar, in-room safe, desk
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Lobby sitting area
Located in the heart of downtown Gatlinburg, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers a warm welcome with free breakfast and an arcade/game room. Unwind by the indoor pool or connect to WiFi for some work. Guests have praised the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Business centre
  • Meeting rooms
  • Area shuttle
  • Theme park shuttle
  • 24-hour front desk
  • Arcade/games room
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Separate bedroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
The current price is AU$224
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Microwave
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (LEISURE)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 3 min walk
  • Gatlinburg Space Needle - 5 min walk
  • SkyPark - 7 min walk
  • Ripley's Aquarium of the Smokies - 14 min walk
  • Anakeesta - 15 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Holiday Inn Express Gatlinburg Downtown by IHG puts you in a great location, within a short 10-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Guests can take a dip in the indoor pool, and freebies such as breakfast, WiFi and self-parking are added perks. Also, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 113 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking includes off-street options
DONE

Off-site

    • Area shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Snack bar/deli

What to do

  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool
  • Arcade/games room

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 15 per accommodation, per night

Optional extras

  • Local area shuttle and theme park shuttle services are offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Gatlinburg Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Express Gatlinburg Downtown by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown by IHG?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at Holiday Inn Express Gatlinburg Downtown by IHG and nearby?

Have fun with nearby winter activities such as skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.

What's the area around Holiday Inn Express Gatlinburg Downtown by IHG like?

Holiday Inn Express Gatlinburg Downtown by IHG is a short 14-minute walk from Great Smoky Mountains National Park and 14 minutes' walk from Ripley's Aquarium of the Smokies. Travellers love the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place and would definitely stay again.
Keith, 1-night trip

10/10 Exceptional

Excelent services
6-night trip

10/10 Exceptional

Everything was wonderful, the water park kept the kids busy. Only downfall is there was no hot water in our room at night on the fourth floor or our families room in the third.
Megan, 5-night trip

8/10 Very good

I had a lovely stay at this hotel.
Alice, 2-night trip

10/10 Exceptional

Worth it. Would stay again
Great stay. Clean. Comfortable. Quiet. Awesome location. Easy walk to downtown. Wonderful breakfast. Only complaint had a ground unit facing parking lot , but amazingly it was still quiet !!! Would stay again.
Dianna, 3-night trip

8/10 Very good

It was conveniently located and well maintained.
Melissa, 1-night trip

10/10 Exceptional

This location is the best Holiday Inn I’ve stayed at so far. The staff was very friendly and hospitable, facilities were clean, and the location is central to many attractions. Thank you for helping to make our visit phenomenal.
Tyronza, 1-night trip

10/10 Exceptional

All of the hotel staff we encountered or interacted with throughout our visit was super friendly and helpful. The entire facility was clean daily and the indoor pool and water slides was a definite hit with our kids. 10 out of 10 will stay here again.
James, 4-night trip

8/10 Very good

The pool was unexpectedly closed. Bathroom sink was slow to drain and the shower head was not the best. No pressure at all. Other than that it was great!! Breakfast was great also!!
Connie, 4-night trip

8/10 Very good

Would stay again
Hotel was clean. Housekeeping people were kind. Front desk not so much. Was loud at night. Hard to sleep. Breakfast buffet was great. Get there early. Indoor pool was worth staying. Huge hit w kiddos.
Cheyene, 3-night trip

8/10 Very good

Stay
We've stayed here for several years - love the location. Breakfast the first couple days this trip was a little to be desired but it did improve.
Ginger, 6-night trip

10/10 Exceptional

10/10
Great stay! Our kids loved the mini waterpark & pool. Room was very clean & every employee we saw from maintenance to front desk greeted us and wished us a Merry Christmas. Breakfast was a step above the “free breakfast” norm & there was an actual keurig in room as well. Will stay here again!
Jeremy, 3-night trip

10/10 Exceptional

Had nice time
Dharmaraj, 2-night trip

10/10 Exceptional

The staff were friendly. The location was walkable to downtown Gatlinburg. The rooms and hotel were quiet. The indoor waterpark was great and the breakfast had a nice selection.
Janice, 3-night trip

6/10 Good

Check in is at 4. We got there mid-afternoon and the person on the desk was pretty blunt and said check in is at 4, you’ll have to come back. Most places will be a little more diplomatic. He did give us our parking pass early which was appreciated.
1-night trip

10/10 Exceptional

Our 7year old loved the waterpark inside.
Tammy, 2-night trip

10/10 Exceptional

All and all it was a great experience. The indoor water park was a hit with the kiddos!
Sonja, 2-night trip

10/10 Exceptional

Perfect location. Clean.
heidi, 5-night trip

10/10 Exceptional

Good option for families
Great hotel option right in the heart of the attractions. Clean, safe hotel. Breakfast was good. The splash hallow was great for entertaining our toddler and baby. Would pay to stay here again.
Klaudia, 2-night trip

10/10 Exceptional

Great place to stay!
Michelle, 2-night trip

10/10 Exceptional

Excellent in everyway
Pam, 1-night trip

8/10 Very good

Nice hotel overall!!
Shaina, 5-night trip

10/10 Exceptional

Very clean
Connie, 1-night trip

10/10 Exceptional

GREAT HOTEL!
James, 3-night trip

10/10 Exceptional

Great location
Mayra, 3-night trip