Located in the heart of downtown Gatlinburg, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers a warm welcome with free breakfast and an arcade/game room. Unwind by the indoor pool or connect to WiFi for some work. Guests have praised the helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
24/7 front desk
Laundry facilities
Non-smoking
Air conditioning
Main amenities (12)
Daily housekeeping
Indoor pool
Business centre
Meeting rooms
Area shuttle
Theme park shuttle
24-hour front desk
Arcade/games room
Computer station
Front desk safe
Snack bar/deli
ATM/banking services
Feel at home (6)
Free cots/infant beds
Microwave
Separate bedroom
Separate sitting area
Daily housekeeping
Laundry facilities
The current price is AU$224
AU$224
includes taxes & fees
9 Mar - 10 Mar
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Standard Room
Standard Room
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Microwave
Sleeps 2
1 Single Bed
View all photos for Standard Room, 1 King Bed (LEISURE)
Standard Room, 1 King Bed (LEISURE)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)
Standard Room, 1 King Bed, Accessible (Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
Shower/bath combination
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Communication)
Suite, 1 King Bed, Accessible (Communication)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
Shower/bath combination
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)
Standard Room, 2 Queen Beds, Accessible (Communication)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds
Suite, 2 Queen Beds
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
Shower/bath combination
Sleeps 6
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible (Communication)
Standard Room, 1 King Bed, Accessible (Communication)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)
Suite, 1 King Bed, Accessible (Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
Shower/bath combination
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)
Suite, 1 King Bed, Accessible (Roll-In Shower)
Sleeps 4
1 King Bed
View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)
Suite, 2 Queen Beds, Accessible (Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Microwave
Sleeps 6
2 Queen Beds
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Holiday Inn Express Gatlinburg Downtown by IHG puts you in a great location, within a short 10-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Guests can take a dip in the indoor pool, and freebies such as breakfast, WiFi and self-parking are added perks. Also, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
113 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Off-site
Area shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Snack bar/deli
What to do
Skiing nearby
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Television in common areas
An indoor pool
Arcade/games room
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 15 per accommodation, per night
Optional extras
Local area shuttle and theme park shuttle services are offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg
Frequently asked questions
Does Holiday Inn Express Gatlinburg Downtown by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Gatlinburg Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Gatlinburg Downtown by IHG?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Gatlinburg Downtown by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Gatlinburg Downtown by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown by IHG?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Gatlinburg Downtown by IHG and nearby?
Have fun with nearby winter activities such as skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.
What's the area around Holiday Inn Express Gatlinburg Downtown by IHG like?
Holiday Inn Express Gatlinburg Downtown by IHG is a short 14-minute walk from Great Smoky Mountains National Park and 14 minutes' walk from Ripley's Aquarium of the Smokies. Travellers love the hotel's prime location.
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Holiday Inn Express Gatlinburg Downtown by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Nov 2024
Great place and would definitely stay again.
Keith
Keith, 1-night trip
10/10 Exceptional
29 Jan 2025
Excelent services
Verified traveller
6-night trip
10/10 Exceptional
1 Jan 2025
Everything was wonderful, the water park kept the kids busy. Only downfall is there was no hot water in our room at night on the fourth floor or our families room in the third.
Megan
Megan, 5-night trip
8/10 Very good
18 Oct 2024
I had a lovely stay at this hotel.
Alice
Alice, 2-night trip
10/10 Exceptional
6 Jan 2025
Worth it. Would stay again
Great stay. Clean. Comfortable. Quiet. Awesome location. Easy walk to downtown. Wonderful breakfast. Only complaint had a ground unit facing parking lot , but amazingly it was still quiet !!! Would stay again.
Dianna
Dianna, 3-night trip
8/10 Very good
13 Nov 2024
It was conveniently located and well maintained.
Melissa
Melissa, 1-night trip
10/10 Exceptional
24 Nov 2024
This location is the best Holiday Inn I’ve stayed at so far. The staff was very friendly and hospitable, facilities were clean, and the location is central to many attractions. Thank you for helping to make our visit phenomenal.
Tyronza
Tyronza, 1-night trip
10/10 Exceptional
6 Dec 2024
All of the hotel staff we encountered or interacted with throughout our visit was super friendly and helpful. The entire facility was clean daily and the indoor pool and water slides was a definite hit with our kids. 10 out of 10 will stay here again.
James
James, 4-night trip
8/10 Very good
3 Feb 2025
The pool was unexpectedly closed. Bathroom sink was slow to drain and the shower head was not the best. No pressure at all. Other than that it was great!! Breakfast was great also!!
Connie
Connie, 4-night trip
8/10 Very good
15 Jan 2025
Would stay again
Hotel was clean. Housekeeping people were kind. Front desk not so much. Was loud at night. Hard to sleep. Breakfast buffet was great. Get there early. Indoor pool was worth staying. Huge hit w kiddos.
Cheyene
Cheyene, 3-night trip
8/10 Very good
29 Nov 2024
Stay
We've stayed here for several years - love the location. Breakfast the first couple days this trip was a little to be desired but it did improve.
Ginger
Ginger, 6-night trip
10/10 Exceptional
22 Dec 2024
10/10
Great stay! Our kids loved the mini waterpark & pool. Room was very clean & every employee we saw from maintenance to front desk greeted us and wished us a Merry Christmas. Breakfast was a step above the “free breakfast” norm & there was an actual keurig in room as well. Will stay here again!
Jeremy
Jeremy, 3-night trip
10/10 Exceptional
6 Nov 2024
Had nice time
Dharmaraj
Dharmaraj, 2-night trip
10/10 Exceptional
16 Nov 2024
The staff were friendly. The location was walkable to downtown Gatlinburg. The rooms and hotel were quiet. The indoor waterpark was great and the breakfast had a nice selection.
Janice
Janice, 3-night trip
6/10 Good
3 Feb 2025
Check in is at 4. We got there mid-afternoon and the person on the desk was pretty blunt and said check in is at 4, you’ll have to come back. Most places will be a little more diplomatic. He did give us our parking pass early which was appreciated.
Verified traveller
1-night trip
10/10 Exceptional
11 Nov 2024
Our 7year old loved the waterpark inside.
Tammy
Tammy, 2-night trip
10/10 Exceptional
28 Nov 2024
All and all it was a great experience. The indoor water park was a hit with the kiddos!
Sonja
Sonja, 2-night trip
10/10 Exceptional
31 Oct 2024
Perfect location. Clean.
heidi
heidi, 5-night trip
10/10 Exceptional
29 Oct 2024
Good option for families
Great hotel option right in the heart of the attractions. Clean, safe hotel. Breakfast was good. The splash hallow was great for entertaining our toddler and baby. Would pay to stay here again.