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Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Hotel with indoor pool, near Château Frontenac

Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Experience the serene atmosphere of our atrium, surrounded by lush greenery and offering stunning views from each floor's balcony.
Stunning atrium with lush greenery, geometric patterned floor, and elegant staircase.
Hotel features a mix of architectural styles with balconies and large windows.
Relax in this stylish room with a large bed, sofa, and flat-screen TV.
Experience the warmth of a classic living room with a grand chandelier, plush seating, and a fireplace.
Hôtel Palace Royal, an upscale hotel in Quebec City, offers a luxurious retreat with a bar and Beffroi Steak House restaurant. Unwind at the sauna or spa tub, work out at the gym or take a refreshing dip in the indoor pool. Guests have praised helpful staff and proximity to shopping.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Weekly housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Hot tub
  • Room service
  • Business centre
  • 10 meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
The current price is AU$310
includes taxes & fees
20 July - 21 July

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(64 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(126 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Exterior View Family Suite, 2 Queen and 1 sofa bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(54 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

City View Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Sofa bed - double
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(28 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Shower/bath combination
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(35 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(42 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 12 min walk - 1.0 km
  • Quartier Petit Champlain - 12 min walk - 1.0 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Jean Lesage International Airport (YQB) - 23 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 24 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Poutineville - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

When you stay at Hôtel Palace Royal Centre-Ville par JARO, you'll be in a great location, within a short 10-minute walk of Quebec City Convention Center and Grande Allée. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves. Fellow travellers love the comfortable beds and helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 234 rooms
DONE

Arriving/Leaving

    • Check-in start time: 5:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CAD 26 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference space (4502 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Memory-foam mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Weekly housekeeping
  • In-room safe

Special features

Dining

Beffroi Steak House – This steakhouse serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for CAD 15.0 per day
  • Rollaway beds are available for CAD 15.0 per day

Parking

  • Self-parking costs CAD 26 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

Also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO offer free cancellation for a full refund?

Yes, Hôtel Palace Royal Centre-Ville par JARO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Palace Royal Centre-Ville par JARO?

Yes, there's an indoor pool.

Are pets allowed at Hôtel Palace Royal Centre-Ville par JARO?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hôtel Palace Royal Centre-Ville par JARO?

Yes. Self-parking costs CAD 26 per day.

What are the check-in and check-out times at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Hôtel Palace Royal Centre-Ville par JARO and nearby?

Hôtel Palace Royal Centre-Ville par JARO has an indoor pool and a sauna, as well as a fitness centre.

Are there restaurants at or near Hôtel Palace Royal Centre-Ville par JARO?

Yes, there's an on-site restaurant, Beffroi Steak House.

What's the area around Hôtel Palace Royal Centre-Ville par JARO like?

Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 12 minutes' walk from Château Frontenac. Travellers say that the hotel is in a great location.

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Hôtel Palace Royal Centre-Ville par JARO Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Parking
Restaurant
Bed
Balcony
Hot Tub
Children
View

What guests liked

  • The pool area was a highlight, described as lovely, beautiful, and a treat with many reviewers enjoying it. (77 reviews)
  • The property's restaurant served excellent meals and offered a variety of dining options nearby. (29 reviews)
  • The hot tub was a highlight, offering a great experience with some even featuring unique features like underwater video. (28 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Location is perfect for someone who like the old Québec adventure.
Mario, 2-night trip

10/10 Exceptional

Old Quebec City is a great walking experience
ROBERT, 3-night trip

8/10 Very good

Great location.
George, 1-night trip

10/10 Exceptional

Great stay overall

Had a great overnight stay. Especially loved having an iron and ironing board as i needed it. Also,the shower was great and spacious. Staff were friendly. Nice comfortable bed too. Overall,great stay!
Allison, 1-night trip

6/10 Good

Great location
Rémi, 2-night trip

4/10 Fair

This hotel was overpriced. The restaurant was terrible and there were bugs in my washroom.
Rickey, 2-night trip

10/10 Exceptional

Great location. Comfy beds with a really nice street view.
Nathaly, 3-night trip

10/10 Exceptional

We love the location, the rooms, pool area etc. Thencoffee on the room is delicious too.
Marsha, 3-night trip

10/10 Exceptional

Amazing property….with good ambience….had a great time with friends….clean rooms too
devanshi, 2-night trip

8/10 Very good

Spacious room Nice pool area
kim, 1-night trip

8/10 Very good

Loved the inside balcony and pool/ hot tub. Great location very close to old town.
William, 5-night trip

10/10 Exceptional

A must stay!

Absolutely amazing. The rooms were spacious the interior balcony was a plus with the live entertainment Friday and Saturday nights. The hotel is close to shops and restaurants. We will be back next year with family. Thank you for a great stay.
Lance, 2-night trip

8/10 Very good

Hotel is well located, walking distance to old québec.
Robert, 2-night trip

10/10 Exceptional

Everithing good
yvette, 1-night trip

10/10 Exceptional

Dweasel’s return!

Great, quick check-in, nice room, downtown Quebec city close to everything.
hugues, 1-night trip

10/10 Exceptional

Love the inside balconies and music in the garden/pool area on the Friday night. Love the extra living area in the rooms. Have stayed here quite a few times and will definitely do so again.
Shari-Lynn, 2-night trip

8/10 Very good

All around good hotel, fabulous location but a little older.
Catherine, 2-night trip

8/10 Very good

Generally good hotel, but stayed in the outside of the hotel away from the pool area shown in the photos. Everything seemed a bit old-fashioned but everything worked and the location is great for the Old City and the conference centre. Check-in time is very late (5pm) which was annoying
Timothy, 6-night trip

10/10 Exceptional

Great suite
Jessy, 4-night trip

10/10 Exceptional

March stay

My stay was great as usual
Yves, 1-night trip

8/10 Very good

Good hotel, great location.

Hotel was clean, and located well within walking distance to Old Quebec. Rooms are a bit dated, but over all good quality and decent value for the price.
3-night trip

8/10 Very good

Beautiful hotel spacious family room with balcony overlooking pool.. live music
Angela, 3-night trip

10/10 Exceptional

Disappointed when the loud music started in the courtyard. The staff got us moved to an outside room, quickly and with no hassle.
Evening view from our outside room. Lovely!
Virginia, 3-night trip

8/10 Very good

Well maintained
James, 2-night trip

10/10 Exceptional

Great

Nice location
Melissa, 1-night trip