HS HOTSSON Hotel Puebla

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Indoor pool

Overview of HS HOTSSON Hotel Puebla

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HS HOTSSON Hotel Puebla

4.0 star property
4-star hotel in Puebla with 2 restaurants and indoor pool

9.2/10 Superb

183 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Spa tub
  • Room service
  • Conference center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Zocalo Square - 23 min drive
  • Puebla Cathedral - 23 min drive
  • Angelopolis Commercial Center - 24 min drive
  • Val´Quirico - 19 min drive
  • Africam Safari - 42 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 24 min drive
  • Puebla–Cholula Tourist Train Terminal - 17 min drive

About this property

HS HOTSSON Hotel Puebla

4-star hotel near the airport
Consider a stay at HS HOTSSON Hotel Puebla and take advantage of a terrace, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Enjoy Mexican cuisine and more at the two onsite restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), wedding services, and outdoor furniture
  • A reception hall, an elevator, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at HS HOTSSON Hotel Puebla boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free stocked minibars and free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 154 rooms
  • Arranged over 6 floors


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (11 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi (speed: 25+ Mbps) and wired Internet access in rooms


  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • 4 meeting rooms
  • Conference center (6458 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services


  • Terrace
  • Health club
  • An indoor pool
  • Spa tub


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord


  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired Internet
  • Free local calls
  • Desk chair


  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features


Vitrales - This restaurant specializes in Mexican cuisine and serves breakfast only.
La Prieta - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.
Sport Bar - Onsite bar. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 260 per person (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 27 to February 4:
  • Swimming pool


  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).


Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Puebla Hotel
Crowne Plaza Puebla
HS HOTSSON Hotel Puebla Hotel
HS HOTSSON Hotel Puebla Puebla
Crowne Plaza Puebla an IHG Hotel
HS HOTSSON Hotel Puebla Hotel Puebla

Frequently asked questions

Does HS HOTSSON Hotel Puebla offer free cancellation for a full refund?
Yes, HS HOTSSON Hotel Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at HS HOTSSON Hotel Puebla?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at HS HOTSSON Hotel Puebla on 15 Oct 2022 start from AU$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at HS HOTSSON Hotel Puebla?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at HS HOTSSON Hotel Puebla?
Yes, there's an indoor pool.
Are pets allowed at HS HOTSSON Hotel Puebla?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HS HOTSSON Hotel Puebla?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at HS HOTSSON Hotel Puebla?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at HS HOTSSON Hotel Puebla and nearby?
HS HOTSSON Hotel Puebla has an indoor pool and a spa tub, as well as a health club.
Are there restaurants at or near HS HOTSSON Hotel Puebla?
Yes, there are 2 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include El Mito Gourmet (7-min walk), Mi Gusto Es (12-min walk), and Angus (15-min walk).
What's the area around HS HOTSSON Hotel Puebla like?
HS HOTSSON Hotel Puebla is located a short 4-minute walk from Parque del Paseo de Los Gigantes. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hector, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great all around
Great hotel , best restaurant ,but above all the best seevice by hotel personnel anywhere, and that says a lot i live in las vegas and have managed 5 hotels .
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous and clean, new hotel. Staff was incredibly friendly and accommodating. Rooms were spacious. Only drawback was the lack of bottled water/mini fridge in the room.
Willians, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The overall service is excellent, staff is incredible, good amazing and the hotel great.
2-night family trip
Verified Orbitz guest review

10/10 Exceptional

ALFREDO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pool would be wonderful for kids in the winter
A bit removed from the Zocalo but didn't mind as we were driving and it's easy to park in the pay parking garages for a cheap price. One thing I was surprised about was that there was no minibar or fridge (only available for suites), which in my opinion is fairly standard for 4 star hotels. The water of the pool was way too warm for 30 degree temperature (same temperature as the jacuzzi) but I can imagine being fantastic for winter visits. I was pleasantly surprised at the quality of food, both room service and breakfast buffet. I would recommend it for sure.
2-night family trip
Verified Hotels.com guest review