Holiday Inn Express Springfield Downtown by IHG

Property class: 2.5
Baroque hotel with indoor pool, near MassMutual Center

Choose dates to view prices

When you stay at Holiday Inn Express Springfield Downtown by IHG, you'll be in a fantastic location, only a five-minute walk from MassMutual Center and MGM Springfield. You can go for a morning swim at the indoor pool, and visit the fitness centre for a workout. This Baroque hotel is also within a 15-minute walk of Paramount Theater and Springfield Armory. Fellow travellers love the helpful staff and breakfast.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

For families (6)

  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is AU$163
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds (Addl Living Area)

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Suite, 2 Queen Beds (Addl Living Area)

9.6 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living Area)

A modern hotel room with a sofa, armchair, a small table, and a framed picture on the wall.

Suite, 1 King Bed (Additional Living Area)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a sofa.

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(126 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, and a view of a building through the window.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, and a large window with curtains.

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a sofa.

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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About the area

Map
145 State Street, Springfield, MA, 01103

What's nearby

  • Dr. Seuss National Memorial - 2 min walk - 0.2 km
  • Springfield Museums - 3 min walk - 0.3 km
  • MassMutual Center - 3 min walk - 0.3 km
  • MGM Springfield - 5 min walk - 0.4 km
  • Naismith Memorial Basketball Hall of Fame - 14 min walk - 1.2 km

Getting around

  • Springfield Union Station (ZSF) - 6 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 26 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 27 min drive
  • Springfield Union Station - 10 min walk
  • Holyoke Station - 13 min drive
  • Windsor Locks Station - 16 min drive

Restaurants

  • ‪Murphy's Law - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪TAP Sports Bar - ‬4 min walk
  • ‪White Lion Brewing - ‬9 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

  • When you stay at Holiday Inn Express Springfield Downtown by IHG, you'll be in a fantastic location, only a five-minute walk from MassMutual Center and MGM Springfield. You can go for a morning swim at the indoor pool, and visit the fitness centre for a workout. This Baroque hotel is also within a 15-minute walk of Paramount Theater and Springfield Armory. Fellow travellers love the helpful staff and breakfast.

At a glance

Hotel size

    • 98 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free off-site parking within 900 ft

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall
  • Baroque architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free long-distance and local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM

Policies

Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID – C0004282810

Also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

Does Holiday Inn Express Springfield Downtown by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Springfield Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Springfield Downtown by IHG?

Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Holiday Inn Express Springfield Downtown by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Springfield Downtown by IHG?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Holiday Inn Express Springfield Downtown by IHG?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Holiday Inn Express Springfield Downtown by IHG?

No, this hotel doesn't have a casino, but MGM Springfield (5-min walk) is nearby.

What is there to do at Holiday Inn Express Springfield Downtown by IHG and nearby?

Holiday Inn Express Springfield Downtown by IHG has an indoor pool and a fitness centre.

Does Holiday Inn Express Springfield Downtown by IHG have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Holiday Inn Express Springfield Downtown by IHG like?

Holiday Inn Express Springfield Downtown by IHG is in Metro Center, a short 5-minute walk from MGM Springfield and 3 minutes' walk from MassMutual Center. Travellers give top marks for the hotel's prime location.

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Reviews

Holiday Inn Express Springfield Downtown by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great with a variety of options including healthier choices and good hours. (161 reviews)
  • The pool was clean, comfortable, and a great place for kids to have fun. (16 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Breakfast
Location
Bed
Parking
Casino
Restaurant
Family friendly
Cities

Reviews

Verified review

8/10 Very good

The room was very clean and nice.
Verified review

10/10 Exceptional

We have stayed here multiple times and every time the staff has been helpful, the accommodations more than adequate, and the location super convenient.
Verified review

6/10 Good

The room was very clean. Did not care for the parking. Breakfast was great.
Verified review

10/10 Exceptional

My husband and I had a comfortable stay. Would definitely book again
Verified review

10/10 Exceptional

Everything was great and once again Selena and her staff went above and beyond for me and my family! Thanks again and plan to visit again soon! 😊
Verified review

8/10 Very good

The staff was very helpful, I enjoyed breakfast. I do recommend you guys adding water as an option for breakfast. The room was clean.
Verified review

10/10 Exceptional

Beds are comfy, rooms and bathrooms are clean. Breakfast was perfect. Would just need water bottles in the fridge of the room to make our stay perfect !
Verified review

8/10 Very good

Nice room, comfy beds, good breakfast. Just parking situation was offsite, which was a little inconvenient but manageable.
Verified review

10/10 Exceptional

Overall: Clean, safe, nice, and would stay again if I needed to be in Springfield. I originally planned on staying one night, but had a family emergency that meant I needed to come to town a day early. I wasn't able to change the dates of my original booking to lengthen my stay, so I just booked another night separately. I worried that I'd have to check out and back in because I had two different bookings, but the front desk staff was able to handle it as one booking and keep me in the same room both nights (so convenient!) The hotel's location was good--close to the casino and nearby restaurants, walkable to and from the bus station. The hotel was clean and comfortable, and very much fit the bill of what I needed in Springfield. I would stay here again.
Verified review

8/10 Very good

Parking is not at the property. Pool is on the smaller side. Breakfast is great, with healthier options such as omelettes, hard boiled eggs, fresh fruits.
Verified review

10/10 Exceptional

Staff was very helpful! I was not feeling well and they were able to accomodate an early check in! Breakfast was very good as well.
Verified review

10/10 Exceptional

Good location and convenient
Verified review

8/10 Very good

The rooms were quiet (not including outside noise of the city), Beds were comfortable and clean. Hotel staff were pleasant and helpful. The hotel met our needs for a long weekend stay.
Verified review

6/10 Good

Clean room and great breakfast, but the location was extremely noisy. My family did not sleep well as a result.
Verified review

10/10 Exceptional

I really enjoyed this location as you are in the heart of downtown Springfield and also a brief 3 minute walk from the Casino and Hockey stadium. There are lots to do while in the area and I can’t wait to return again!
Verified review

10/10 Exceptional

Very convenient to all the places I needed to go. Very clean and quiet.
Verified review

6/10 Good

Very nice staff.
Verified review

10/10 Exceptional

Great location, clean and very comfortable beds! And free parking!
Verified review

10/10 Exceptional

Clean comfortable room Bed was wonderful. Parking was a hit tight. Overall great stay would definitely stay again
Verified review

10/10 Exceptional

Spacious clean room, friendly staff, great breakfast and location.
Verified review

10/10 Exceptional

My 2nd stay. Clean, clean rooms! My grand children love it here! Love the pool, even though the pool room was very hot! Front desk staff were very helpful. Paid a $100 deposit but still have not seen it returned yet. This is my only concern as a single parent grandmother. Other than that/ I do like this hotel. Many amenities and places around town and things to do. Will definitely stay again.
Verified review

10/10 Exceptional

Clean room great staff and service really enjoyed my stay.
Verified review

10/10 Exceptional

Staff is amazing from the front desk to the maintenance and the housekeeping crew. The lady that tends to the breakfast is also great. 6-10 for breakfast very good hours. Pool is small but open until 10 which is also great. Gym is small but has the essentials and is open 24 hours. Free parking not too far away. Right next to mgm casino and the museums. 15 minutes to 6 flags. Bed was comfortable rooms could use a little updating. Have stated before and will start again.
Verified review

10/10 Exceptional

Amazing front desk people. Hotel was clean and close to the coliseum.
Verified review

10/10 Exceptional

Great and spacious rooms for larger families ! We enjoyed the pool and the breakfast as well lots of options ! Would stay again !