Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Ixtapa, Guerrero, Mexico
1 room, 2 adults

Holiday Inn Resort Ixtapa All Inclusive

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884, Mexico

All-inclusive beachfront property with pool bar, near El Palmar Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • It takes a while for you to check in the food was terribleAug. 11, 2020
  • Just a nice place to be. Staff very friendly clean great location.Mar. 16, 2020

Holiday Inn Resort Ixtapa All Inclusive

from A$232
  • Deluxe Room, Ocean View
  • Standard Room, Garden View
  • Superior Room, Pool View
  • Room, Oceanfront

What’s around Holiday Inn Resort Ixtapa All Inclusive

Landmarks

  • On the beach
  • El Palmar Beach - 1 min walk
  • Magic World Aquapark - 9 min walk
  • Delfiniti - 11 min walk
  • Ixtapa Golf Course - 13 min walk
  • Marina Ixtapa - 20 min walk
  • Marina Ixtapa Golf Club - 26 min walk
  • Vista Hermosa Beach - 26 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 21 min drive

At a glance

Key facts

Size

  • 431 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Playground on site
  • Free bicycles nearby
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business centre
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 907
  • Conference space size (meters) - 84
  • Conference centre
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1983
  • Lift
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Braille signage
  • Hand-held showerhead
  • Wheelchair-accessible bathroom vanity
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Grab bar - in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Dining

La Isla - This restaurant specializes in international cuisine and serves lunch only.

Frutas y Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

La terraza - This restaurant specializes in international cuisine and serves dinner only. Open daily.

Caña Brava - This restaurant serves lunch only. A children's menu is available. Open daily.

Sport Bar - Onsite bar. Open daily.

Holiday Inn Resort Ixtapa All Inclusive’s small print

Also known as

  • Holiday Inn Resort Ixtapa All Inclusive
  • Holiday Inn Ixtapa
  • Holiday Inn Ixtapa All Inclusive
  • Holiday Inn Ixtapa
  • Ixtapa Inclusive Inclusive
  • Holiday Inn Resort Ixtapa All Inclusive Ixtapa
  • Holiday Inn Resort Ixtapa All Inclusive All-inclusive property

Policies

  • Pool access available from 8:00 AM to 8:00 PM.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) guidelines.

    The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Holiday Inn Resort Ixtapa All Inclusive

    • Does Holiday Inn Resort Ixtapa All Inclusive offer free cancellation for a full refund?
      Yes, Holiday Inn Resort Ixtapa All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Holiday Inn Resort Ixtapa All Inclusive?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Holiday Inn Resort Ixtapa All Inclusive?
      Yes, there's free self and valet parking.
    • Is there a pool at Holiday Inn Resort Ixtapa All Inclusive?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Holiday Inn Resort Ixtapa All Inclusive?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Holiday Inn Resort Ixtapa All Inclusive?
      You can check in from 3 PM - midnight. Check-out time is noon.
    • Are there restaurants at or near Holiday Inn Resort Ixtapa All Inclusive?
      Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Deborah's Restaurant (3-min walk), Casa Morelos (4-min walk), and Ruben's Hamburgers (6-min walk).

    Recent reviews

    Good 7.8 From 347 reviews

    Good 6.0
    Beds are a little small and walls are thin. Great resort other then that. Would stay maybe pool side.
    Sara, us7 night trip with friends
    Exceptional 10.0
    Great people and staff. The place needs some work. And need to add a refrigerator to each room
    us7 night romance trip
    Good 6.0
    Holiday Inn Ixtapa
    Staff was friendly, ease of check in & out was excellent. Food was mediocre. Rooms were large but very musty on ground floor. The resort was overall clean.
    Kathryn, ca7 night trip with friends
    Very good 8.0
    Holiday Inn Ixtapa
    Service was great, check in & out was easy. Food was hit or miss, but typical all inclusive menu. Rooms smelt a bit musty but not sure you can avoid that right on the beach. Location was excellent.
    R. Michael, ca3 night trip with friends
    Good 6.0
    I enjoyed most of the hotel. The AC is not super cold but enough to fall asleep. The pool was completely packed everyday and the water stunk.
    us7 night family trip
    Good 6.0
    Long lines at check in. 1 1-2 hour wait. Very slow check in process
    Berti, us1 night romance trip
    Exceptional 10.0
    I think thier should be more night dances in the sports bar it was a great stay the staff was relly friendly and they take great care of you thier
    ca10 night trip with friends
    Good 6.0
    It was clean staff not too friendly need more umbrellas for the pool and the beach food was ok except for the seafood it was really good
    us2 night family trip
    Good 6.0
    location was good for bus and shopping, food was okay, nothing special, the influx of Mexicans on the weekends was annoying as the staff then catered to them and ignored others
    ca9 night romance trip
    Very good 8.0
    The Location of this property is its strong point. Located right across from the markets, bars, and restaurants. Also, located midway on the beach so travel by walking is easy to do in both direction. Service is very good, hotel could use some remodeling but was Ok in my eyes, im not fussy.
    us7 night family trip

    Holiday Inn Resort Ixtapa All Inclusive