8/10 Very good
23 July 2022
Good, could be great with some important changes
Good stay. Excellent food and drink. Something available 24/7. Reception staff could be friendlier, and they hygiene is questionable. Plates were often dirty at the buffet and the communal toilets are absolutely filthy and reek of urine all day long. The reception staff insisted that a transport to gazipasa would cost 65 euros in a normal taxi and that I should pay them for an airport transfer 50 euros. But I got a taxi for 20% less as I suspected. No big deal but never great to miainform guests. They also seem to have a shortage of room keys so be careful not to lose yours. They will give you a new one but only begrudgingly. Late check out was promised but then they changed their mind on the day of check out and I had to make a fuss about it. Staff everywhere else were friendly and helpful and the rooms were comfortable enough. Spa great. All in all a lovely hotel just a shame about some of the reception staff and the hygiene standards.
Daniel, 4-night family trip
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