Hilton Cleveland Downtown

Photo gallery for Hilton Cleveland Downtown

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Pool
Living area
Living area
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Overview of Hilton Cleveland Downtown

Hilton Cleveland Downtown

4.0 star property
4-star hotel with 1 indoor pools, connected to the convention center, near FirstEnergy Stadium

9.2/10 Superb

977 verified Hotels.com guest reviews

Guests rated location

  • Walkable246 positive mentions
  • Convenient188 positive mentions
  • Safe173 positive mentions
  • Dining options161 positive mentions
  • Quiet145 positive mentions

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$294
Price available on 29/5/2022
Map
100 Lakeside Ave East, Cleveland, OH, 44114
Main amenities
  • 600 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • Huntington Convention Center of Cleveland - 2 min walk
  • Public Square - 7 min walk
  • FirstEnergy Stadium - 7 min walk
  • JACK Cleveland Casino - 9 min walk
  • Horseshoe Casino - 9 min walk
  • Cleveland Arcade - 9 min walk
  • East 4th Street - 10 min walk
  • Rock and Roll Hall of Fame - 11 min walk
  • Great Lakes Science Center - 13 min walk
  • Lake Erie - 17 min walk

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 12 min walk

About this property

Hilton Cleveland Downtown

Located 1.5 mi (2.4 km) from the airport, Hilton Cleveland Downtown offers a great location, putting you within just a 10-minute walk of Huntington Convention Center of Cleveland and FirstEnergy Stadium. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Burnham Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and a 24-hour fitness center, and rooms at this upscale hotel get the details right with premium bedding and bathrobes. Fellow travelers love the central location and comfortable guestrooms. Public transportation is close by: Tower City-Public Square Station is just 12 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 600 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • WiFi in public areas*
  • WiFi (speed: 50+ Mbps) in rooms*

Parking

  • Parking
  • Onsite self parking (USD 32 per day; includes in/out privileges)
  • Onsite valet parking (USD 42 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • 18 meeting rooms
  • Conference space (48984 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • Bosnian
  • English
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Burnham Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar 32 - This bar specializes in seafood and serves dinner and light fare. Open select days.
Eliot's Bar - This bar specializes in American cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per night (rates may vary)
  • WiFi is available in public areas for USD 9.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 21.00 for adults and USD 21 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 32 per day with in/out privileges
  • Valet parking costs USD 42 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Stephane, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Welcome to the future of money spending
Was a great experience. It was my first visit. I was caught off guard on the no cash system, but was able to adjust with the debit card machine. Wondered how that would work in case of an system issue to where cards don't work for a while. Would there be a manual back up to continue to be able to spend money until the system is fixed, or will that become a bad experience to the customer that day?
Mario, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arthur, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellence!!
Excellent stay at this hotel. Clean, comfortable, quiet, friendly staff. City view room on top floor and the views were spectacular.
In room view
In room city view
Night city view
Terry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family Visit
A great stay at the Hilton. Service was great and friendly. Went to the 32 floor skytop lounge. Live music. Super cool. Did get a photo of sunrise from our Room on 26th floor.
Candice, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Raechele, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Brook, 1-night family trip
Verified Hotels.com guest review