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1 room, 2 adults

The Face Suites Kuala Lumpur

5-star5 stars
Great for familiesThis property has good facilities for families.
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia

Luxury apartment with kitchenette, near Petronas Twin Towers
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,099 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Loved the pool. Breakfast amazing and staff helpful and friendlyJul. 7, 2019
  • Loved our stay at the face suites. The 2 bedroom suite was very spacious and well…Jul. 7, 2019

The Face Suites Kuala Lumpur

from A$92
  • Deluxe Room, 1 Bedroom
  • Superior Room, 1 Bedroom
  • Premier Room, 1 Bedroom
  • Superior Room, 2 Bedrooms
  • Deluxe Room, 2 Bedrooms
  • Premier Room, 2 Bedrooms
  • One Bedroom Grand Premier

What’s around The Face Suites Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 13 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • KLCC Park - 20 min walk
  • Jamek Mosque - 22 min walk
  • Merdeka Square - 22 min walk
  • Pavilion Kuala Lumpur - 22 min walk

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 52 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • Kuala Lumpur Masjid Jamek Station - 21 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 22 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 7 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 200 apartments
  • Arranged over 51 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the apartment

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate living room
Freshen up
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishware and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe iL Viso - This café specializes in international cuisine and serves light fare only.

Tangerine - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Deep Blue - This rooftop bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

The Face Suites Kuala Lumpur’s small print

Also known as

  • Face Suites Kuala Lumpur Aparthotel
  • The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur
  • Face Suites Aparthotel
  • Face Suites Kuala Lumpur
  • Face Suites
  • Face Suites
  • The Face Suites Kuala Lumpur Aparthotel
  • The Face Suites Kuala Lumpur Kuala Lumpur

Policies

Guests must contact this hotel in advance to reserve a rollaway bed or sofa bed. Please contact the office using the information on the reservation confirmation received after booking.
All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200.00 per night

Optional extras

Rollaway beds are available for MYR 85.0 per night

Buffet breakfast is offered for an extra charge of MYR 45.00 for adults and MYR 20.00 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 893 reviews

Exceptional 10.0
Nice pool but lifts are way too slow. Lift waiting time is around 5-10mins during the peak hours
au1 night romance trip
Exceptional 10.0
Enjoyable stay.
Great hotel, room was very spacious and comfy. Breakfast was good. Service was excellent. Love the skydeck pool.
auOther trip
Exceptional 10.0
Hotel was great - huge, spotless apartment with super comfy beds and good amenities. The washer/dryer was a bonus. The pool was amazing as advertised. The only slight downsides were that the lifts were slow and there were no restaurants or mini marts close by - it was quite an adventure to find some, though on the upside once we found our way to the Petronus Towers there was a brilliant Japanese supermarket and good shopping. All in all, a good choice for a city stay.
Melinda, au2 night trip
Exceptional 10.0
Brilliant Accommodation
We were blown away by the wonderful location, superior apartment, great staff....our whole stay was faultless. Sensational views of Petronas Twin Towers and KL. Absolutely recommend The Faces for anyone staying in Kuala Lumpur.
David, auOther trip
Good 6.0
Spacious but not a great location
The Face Suites are good value for money but it isn't in a great location apart from catching public transport. And a warning - they are doing major works on level 50A until late October so I recommend staying a few floors below at last. We were originally in a suite on the 49th floor but the noise ( possibly jack hammering) drove us crazy so we asked to be relocated lower down. The view from the 49th floor was great BTW. We were in a 2 bedroom, 1 bathroom suite which was great for 2 adult guys. Good size rooms and a great bathroom. The beds are very hard and uncomfortable. The housekeeping was over zealous- they took away our opened water bottles every day and also my newspaper that I'd left out (nowhere near a bin)- which was annoying. While the Face suites do have a restaurant and there aren't any nearby cafe or restaurants. The closest places are about 10 minutes walk away. We preferred to head to the Bukit Bintang area as there is a fantastic selection of eating options - all cuisines and price points. The Face Suites are relatively close to the CBD/Twin Towers and a 5 minute walk to the monorail and Dang Wangi train station. Personally, I wouldn't choose to stay here again mainly due to the location.
Anthony, au5 night trip with friends

The Face Suites Kuala Lumpur

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