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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

The Face Suites Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Microwave
  • Dry cleaning/laundry service
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia

Luxury apartment with kitchenette, near Petronas Twin Towers
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Microwave
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We have stayed at the Face previously. It is a good property but in future we will…Mar. 13, 2020
  • The apartments are spacious, well equipped and the views are good. Up to the pool, and…Feb. 14, 2020

The Face Suites Kuala Lumpur

from A$79
  • Deluxe Room, 1 Bedroom
  • Superior Room, 1 Bedroom
  • Premier Room, 1 Bedroom
  • Superior Room, 2 Bedrooms
  • Deluxe Room, 2 Bedrooms
  • Premier Room, 2 Bedrooms
  • One Bedroom Grand Premier

What’s around The Face Suites Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 13 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Merdeka Square - 22 min walk
  • Pavilion Kuala Lumpur - 22 min walk
  • Petaling Street - 27 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 51 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • Kuala Lumpur Masjid Jamek Station - 21 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 28 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 7 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 200 apartments
  • Arranged over 51 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, Malay.

At the aparthotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the apartment

Home comforts
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Number of living rooms 1
Freshen up
  • Shower only
  • Bidet
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishware and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe iL Viso - This café specializes in international cuisine and serves light fare only.

Deep Blue - This rooftop bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

The Face Suites Kuala Lumpur’s small print

Also known as

  • Face Suites Kuala Lumpur Aparthotel
  • The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur
  • Face Suites Aparthotel
  • Face Suites Kuala Lumpur
  • Face Suites
  • Face Suites
  • The Face Suites Kuala Lumpur Aparthotel
  • The Face Suites Kuala Lumpur Kuala Lumpur

Policies

All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds. Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200.00 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs MYR 10 per day

Valet parking costs MYR 30 per stay

Rollaway beds are available for MYR 85.0 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Face Suites Kuala Lumpur

  • Does The Face Suites Kuala Lumpur offer free cancellation for a full refund?
    Yes, The Face Suites Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Face Suites Kuala Lumpur?
    Yes. Self parking costs MYR 10 per day. Valet parking costs MYR 30 per stay.
  • Is there a pool at The Face Suites Kuala Lumpur?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at The Face Suites Kuala Lumpur?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Face Suites Kuala Lumpur?
    You can check in starting at 2:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near The Face Suites Kuala Lumpur?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by The Face Suites Kuala Lumpur?
    Yes, an airport shuttle is available.

Recent reviews

Fabulous 8.8 From 838 reviews

Exceptional 10.0
Nice pool but lifts are way too slow. Lift waiting time is around 5-10mins during the peak hours
au1 night romance trip
Exceptional 10.0
Enjoyable stay.
Great hotel, room was very spacious and comfy. Breakfast was good. Service was excellent. Love the skydeck pool.
auFamily trip
Exceptional 10.0
Hotel was great - huge, spotless apartment with super comfy beds and good amenities. The washer/dryer was a bonus. The pool was amazing as advertised. The only slight downsides were that the lifts were slow and there were no restaurants or mini marts close by - it was quite an adventure to find some, though on the upside once we found our way to the Petronus Towers there was a brilliant Japanese supermarket and good shopping. All in all, a good choice for a city stay.
Melinda, auFamily trip
Exceptional 10.0
Brilliant Accommodation
We were blown away by the wonderful location, superior apartment, great staff....our whole stay was faultless. Sensational views of Petronas Twin Towers and KL. Absolutely recommend The Faces for anyone staying in Kuala Lumpur.
David, au4 night family trip
Good 6.0
Spacious but not a great location
The Face Suites are good value for money but it isn't in a great location apart from catching public transport. And a warning - they are doing major works on level 50A until late October so I recommend staying a few floors below at last. We were originally in a suite on the 49th floor but the noise ( possibly jack hammering) drove us crazy so we asked to be relocated lower down. The view from the 49th floor was great BTW. We were in a 2 bedroom, 1 bathroom suite which was great for 2 adult guys. Good size rooms and a great bathroom. The beds are very hard and uncomfortable. The housekeeping was over zealous- they took away our opened water bottles every day and also my newspaper that I'd left out (nowhere near a bin)- which was annoying. While the Face suites do have a restaurant and there aren't any nearby cafe or restaurants. The closest places are about 10 minutes walk away. We preferred to head to the Bukit Bintang area as there is a fantastic selection of eating options - all cuisines and price points. The Face Suites are relatively close to the CBD/Twin Towers and a 5 minute walk to the monorail and Dang Wangi train station. Personally, I wouldn't choose to stay here again mainly due to the location.
Anthony, au5 night trip with friends
Exceptional 10.0
A Great Stay
Wow , lobby was huge , clean and spacious . Our suite was on the 49th floor and did not disappoint , A huge suite with kitchen , laundry , lounge room . Amazing views of the twin towers from our room . The food was yummy and great value for money and the pool was incredible . Would easily recommend this hotel to family and friends
Wade, au3 night family trip
Exceptional 10.0
The best view of KL from The Face Suites
Di your self a favour and book a 2 bed apartment. They are modern with new furniture and the infinity pool on the 51st floor has the best view of the city including the Petronas Towers...
Michele, au6 night family trip

The Face Suites Kuala Lumpur

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