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Sangay Spa Hotel

3.5 star property
Family-friendly hotel in Baños de Agua Santa with spa and outdoor pool

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Sangay Spa Hotel is a tranquil retreat with an on-site spa, where guests can indulge in massages and hydrotherapy. Unwind by the garden or poolside bar, enjoy free breakfast buffet and activities like racquetball/squash at this family-friendly hotel.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms

For families (6)

  • Children's pool
  • Playground on-site
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
The current price is AU$198
14 Aug - 15 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Plaza Sangay Doble

A hotel room with two beds, a chandelier, a stone wall, and a framed picture on the wall.

Plaza Sangay Doble

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Plaza Sangay Matrimonial

A hotel room with a stone wall, a bed with patterned bedding, a desk with a lamp, and a chair.

Plaza Sangay Matrimonial

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Plaza Sangay Suite

A hotel room with a large bed, a desk with a chair, a coffee maker, and a framed picture on the wall.

Plaza Sangay Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Jacaranda Doble

A hotel room with a bed, a wooden headboard, a dining table with chairs, and a door leading to another room.

Jacaranda Doble

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cabañas Luxury Doble

A hotel room with two beds, a desk, and a green chair.

Cabañas Luxury Doble

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Cabañas Luxury Matrimonial

A bedroom with a bed, a wooden wardrobe, a sofa, a blue chair, and a wooden table.

Cabañas Luxury Matrimonial

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua

What's nearby

  • Termas de la Virgen - 1 min walk - 0.0 km
  • Juan Montalvo Park - 5 min walk - 0.5 km
  • Church of the Virgin of the Holy Water - 5 min walk - 0.5 km
  • Banos Central Market - 7 min walk - 0.6 km
  • Sebastian Acosta Park - 7 min walk - 0.6 km

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 88.1 miles/141.8 km
  • Ambato Station - 49 min drive

Restaurants

  • ‪Juan Valdez - ‬7 min walk
  • ‪Aromé - ‬8 min walk
  • ‪KFC - ‬6 min walk
  • ‪Cherusker Cervecerìa Artesanal Alemana - ‬8 min walk
  • ‪Dulce Carbon - ‬8 min walk

About this property

Sangay Spa Hotel

  • When visiting Baños de Agua Santa, Sangay Spa Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, hydrotherapy or reflexology. Other highlights include an outdoor pool, a poolside bar and a 24-hour health club. Fellow travellers say great things about the helpful staff.

At a glance

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Hotel size

    • 66 rooms
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Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
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Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • No cots (infant beds)
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Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
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Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Racquetball/squash
  • Pool table

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 36-inch Smart TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Frequently asked questions

Does Sangay Spa Hotel offer free cancellation for a full refund?

Yes, Sangay Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sangay Spa Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sangay Spa Hotel?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Sangay Spa Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sangay Spa Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Sangay Spa Hotel and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sangay Spa Hotel also has a 24-hour health club and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Sangay Spa Hotel?

Yes, there's an on-site restaurant.

What's the area around Sangay Spa Hotel like?

Sangay Spa Hotel is a short 6-minute walk from Church of the Virgin of the Holy Water and 6 minutes' walk from Sebastian Acosta Park.

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Reviews

Sangay Spa Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers excellent food and a great dining experience. (12 reviews)
  • The spa offers a variety of amenities, including a steam room, sauna, and hot tub, providing a relaxing experience. (12 reviews)
  • Breakfast at this property offers a variety of options, including hot dishes, and is served with a scenic view. (13 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Waterfalls
Spa
Service staff
Breakfast
Bathroom
Restaurant
View
Lobby

Reviews

Verified

10/10 Exceptional

The location of the hotel is excellent: next to hot springs and five minutes walking to the town center. The buildings are old but functional and the rooms are suite type. There are onsite restaurants and many excellent restaurants nearby.
Weijun, 2-night trip
Verified

10/10 Exceptional

The staff were very friendly and helpful. The property was well-maintained and our room was well-kept. The hotel is in a great location, close to all activities.
John, 2-night trip
Verified

10/10 Exceptional

Very friendly and helpful staff, great spa.
Rinat, 2-night trip
Verified

10/10 Exceptional

Great Hotel

Great location, good food and staff was amazing.
Jorge, 3-night trip
Verified

10/10 Exceptional

Super nice room amenities, helpful and friendly staff (spoke English) across from the falls and public hot spa. Banos is a surprisingly nice town to visit! It looks like some great hiking in the surrounding mountains.
Lawrence, 1-night trip
Verified

10/10 Exceptional

Great place to stay, staff is very welcoming helpful. Will stay here every time I come back to visit.
Luis, 2-night trip
Verified

10/10 Exceptional

Great place with a good location.
Jeffrey, 1-night trip
Verified

10/10 Exceptional

Great place and location.
Sierra, 2-night trip
Verified

10/10 Exceptional

Nice hotel in Banos

Very nice hotel in Baños. Beautiful pool and spa. Message was nice. Restaurant was good.
Brian, 1-night trip
Verified

10/10 Exceptional

Love the hotel clean and has a nice view of the cascade
Maricelle, 1-night trip
Verified

10/10 Exceptional

The staff was very kind, food was excellent, they even let me use the parking lot after i check out.
marco, 2-night trip
Verified

10/10 Exceptional

The staff was wonderful! The breakfast was great and the food at the restaurant amazing!
Alba, 3-night trip
Verified

10/10 Exceptional

The hotel is a large one with the advantage of a good spa - hot tubs, sauna and steam room. Staff were great, food was good.
Frazer, 2-night trip
Verified

10/10 Exceptional

Excellent service in all aspects.
Jerry, 5-night trip
Verified

10/10 Exceptional

Facilities were outstanding and staff very friendly and helpful. I love the convenience of being close to the Termas.
Patricia, 4-night trip
Verified

10/10 Exceptional

The property was lovely. It is across from the natural pools. The town is beautiful.
Stacy, 1-night trip
Verified

10/10 Exceptional

Family friendly property.
George, 1-night trip
Verified

10/10 Exceptional

Awesome place, great service
Erika, 1-night trip
Verified

6/10 Good

We stayed here for two nights. It was just ok. Don't expect anything over the top considering how much you're paying. Breakfast is traditional Ecuadorian food. The hotel is close to all the downtown festivities and shops and is directly across the street from the city's main waterfall. We stayed here the weekend of Palm Sunday. The city was crazy with people, especially outside of the hotel. So, if you stay here that particular weekend, be prepared to be awakened very early (4am) in the morning with hundreds of people who have come to bath in the hot pools and waterfall.
Mitchell, 2-night trip
Verified

10/10 Exceptional

Great experience

Great experience. Very nice staff and the hotel was very modern with a view of the waterfall. Really loved my stay with my family.
Alejandro, 2-night trip
Verified

10/10 Exceptional

Quiet and clean room. Best breakfast with a nice view
RAQUEL, 1-night trip
Verified

10/10 Exceptional

Nice vacation place for the family

The cabaña was spacious and clean with two king-sized beds, perfect for the family. The service was excellent and the staff very accommodating. The breakfast was great and the amenities nice, although hours were reduced for cleaning.
1-night trip
Verified

10/10 Exceptional

I love it. Excelent service , great location, beautiful view.
Marcos, 3-night trip
Verified

10/10 Exceptional

I really enjoyed my stay at this hotel. Breakfast was great. The spa therapies were amazing. The location is unbeatable, but whether I didn’t enjoy the most is the super friendly and helpful staff. I will definitely come back.
Maria, 1-night trip
Verified

10/10 Exceptional

Really enjoyed our time here, we had a cabin and it was perfect for our family of four, all the amenities were great. My husband and I used to come here when we were kids it was an amazing experience to bring our children with us. Thank you!
Delia, 2-night trip