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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Sophia Hotel

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Laundry facilities
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001, Colombia

4-star hotel with outdoor pool, near Clock Tower
  • Free cooked-to-order breakfast and free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Laundry facilities
  • Collect stampsYou can collect™ Rewards stamps here
  • Staff were excellent and very helpful. Location is fantastic and facilities and pool are…Jan. 25, 2020
  • Perfect boutique hotel within the walled city. Make sure you take in sunset at rooftop barMay 1, 2020

Sophia Hotel

from A$188
  • Deluxe Room, 1 King Bed
  • Junior Double Room, 1 King Bed
  • Superior Room, 1 Queen Bed
  • Suite, 1 King Bed, Terrace

What’s around Sophia Hotel


  • In Cartagena Walled City
  • Clock Tower - 9 min walk
  • Cartagena de Indias Convention Center - 13 min walk
  • Bocagrande Beach - 16 min walk
  • San Felipe de Barajas Castle - 24 min walk
  • Marbella Beach - 33 min walk
  • Plaza de San Pedro Claver - 1 min walk
  • San Pedro Claver Church and Convent - 1 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms


  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *


  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 40 lbs)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle (available 24 hours) *


  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Working away
  • Business centre
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Lift
  • Rooftop terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

Sophia Hotel’s small print

Also known as

  • Sophia Hotel Cartagena
  • Sophia Cartagena
  • Sophia Hotel Hotel
  • Sophia Hotel Cartagena
  • Sophia Hotel Hotel Cartagena


If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Early check-in can be arranged for an extra charge of COP 150000 (subject to availability)

Late check-out can be arranged for an extra charge of COP 150000 (subject to availability)

Cribs/Infant beds are available for COP 100000.0 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of COP 80000 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sophia Hotel

  • Does Sophia Hotel offer free cancellation for a full refund?
    Yes, Sophia Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sophia Hotel currently open?
    This property is closed from March 21 2020 to September 10 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Sophia Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sophia Hotel?
    Sorry, there's no onsite parking at Sophia Hotel.
  • Is there a pool at Sophia Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sophia Hotel?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of COP 80000 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sophia Hotel?
    You can check in from 3:00 PM to midnight. There's a charge of COP 150000 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of COP 150000 (subject to availability).
  • Are there restaurants at or near Sophia Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Sophia Hotel?
    Yes, a free airport shuttle is available.

Recent reviews

Exceptional 9.6 From 169 reviews

Good 6.0
Nice location- Some rooms and junior suites dark
The hotel is a great location and as well appointed. In our case we booked the junior double sweet, which is a spacious room. Unfortunately the location of the room makes it very dark as it’s in the narrow part of the street alley In our case we booked the junior double suite, which is a spacious room. Unfortunately the location of the room makes it very dark as it’s in a narrow part of the street alley After having paid extra for that type of accommodation we relocated to a smaller standard type room so that we can gain some additional light. Everyone on the staff is super helpful very friendly. They have a spot next-door my wife enjoyed the facilities there as well. There is a rooftop pool however it is literally no more than 2 feet deep at either end, so really not possible to swim.
Al, us3 night trip
Exceptional 10.0
Great hotel. Perfect location. Super nice and helpful staff.
us4 night trip
Exceptional 10.0
A Wonderful Stay in Cartagena
We had a wonderful stay at the Sophia Hotel and can't say enough about the warm and attentive staff. Our room was spotless and comfortable, there was good variety on the menu and the location is very convenient to the local points of interest. We do not hesitate recommending the Sophia Hotel.
ca12 night trip
Exceptional 10.0
Beautiful and swanky
Great location, great views, and super friendly and helpful staff. Would definitely stay again!
Scott, us2 night trip
Exceptional 10.0
Best Hotel Experience
It was very difficult deciding which hotel to stay in Cartagena since there were different options and prices. I noticed that Sophia Hotel had amazing reviews, and they weren't wrong. Since the first time we arrived, we were treated like family. It was raining when we arrived and immediately we received umbrellas. Also, the staff helped me when I had issues checking in with my return flight; they solved the issues by calling the airline. They also helped me make a reservation for Bendita beach. The staff made my life much easier. The location is inside the wall and very close to restaurants, clothing stores, and souvenir shops. The rooms are very big and clean. We were received with fresh fruits and a bottle of champagne. The bed was very comfortable and I didn't have any issues falling asleep. Breakfast was included when I booked the hotel. You have a few options for breakfast, but each breakfast was very delicious and well decorated. The view of the rooftop is amazing which has a nice small pool and beach chairs. Great place to relax and have some great crafted cocktails. Also, we were offered to stay or visit their sister's hotels which are Casa Conchera del Gobernador and Santa Catalina Hotel. We went to both hotels and had a great time at their pools. Special thanks to Maryuris for making our trip easy and relaxing.
Ivan, us4 night trip
Exceptional 10.0
Best staff I've ever encountered
This hotel was fantastic. We have nothing but good things to say. Our room was great - big king size bed, crib for our daughter, great bathroom amenities. The service was unreal. Maryuris at the front desk was just the best. And I believe the young man's name was George - he was wonderful. The breakfast was wonderful and the service also good. We used the rooftop pool a few times and it was nice. The service up at the rooftop bar was good. The only tip I have is that it can get loud from hallway noise - this is because of the material of construction and nothing really can be done about it. Not a big deal just use a noise machine if you're a light sleeper like us and our toddler. I highly recommend this hotel mostly due to the amazing staff.
Harjasleen, ca4 night family trip
Exceptional 10.0
Great stay!!!
It was awesome!!! Love the staff fro checking us in to saying goodbye. I will highly recommend this hotel. We enjoyed watching the soccer match on the rooftop and Colombia WON!!! Special thanks to the following people Juan Davis Castro Andres Martinez General manager Jonny Receptionist Thank you for great stay and we will be back!!
us2 night family trip
Exceptional 10.0
Lovely stay
Had a great stay at this hotel. Great location and a rooftop with fantastic views. John helped us by advising which bars and restaurants to go to. He also reserved our beach tour for us. All the staff are friendly and speak English.
Luke, gb3 night trip with friends
Exceptional 10.0
Execlernt location, service and staff! Loved it.
Sophie Hotel was FANTASTIC. The location was perfect inside the walled city and we felt totally safe. The rooms are beautiful, updated, and have really tall ceilings. Great bed, bath, AC. The breakfast there is great, again, great service. The staff was amazing with giving us recommendations and making reservations for restaurants and tours. Oscar and Johnny were great. They really took care of us. The roof top pool and bar was great too. Juan and John, the bartenders, were so nice and played whatever music you wanted. Andrea was great too. The hotel even offered us a $25 day trip to a private beach which was totally worth it to get away from all the street vendors. One of the restaurants Oscar and Johnny referred us to was Cande. We are there three times! I HIGHLY recommend this hotel!
Lance, us4 night romance trip

Sophia Hotel

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