6/10 Good
4 May 2022
Expensive and tired
We spent three nights here enjoying Newcastle. The location is great, right between the CBD and some of the city’s best attractions. The surf is audible on the balcony, although all there is to see is the neighbours’ backyards 🤣
The hotel feels a little tired, with old tiles painted over and old furniture looking the worse for wear. It is reasonably clean, though, and the ancient fridge, though wobbly, kept the milk wonderfully cold ❄️
The hotel seems to have decided to keep their reception unstaffed in the wake of the pandemic, and also not to do daily servicing, which is a tad disappointing. The access process works fine, but there is no one to answer the phone if you encounter a problem, so if you’re not very tech savvy you might find it particularly difficult. It seems particularly stingy to have no reception and no cleaning while price stays high.
The hotel claims to care about the environment and asks guests to keep their showers short to this end. It is interesting that their care for the environment doesn’t lead to even the simplest of actions on their part: there is no recycling bin, no organics bin, there are paper signs everywhere, flourescent lights are still in use and there aren’t even solar panels on the roof! That ‘commitment’ to the environment seems particularly superficial.
The only real problem we encountered was that there was only one set of batteries to be shared between the TV and aircon remotes, which was very annoying.
Trevar
Trevar, 3-night family trip
Verified Hotels.com guest review
