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Zenitude Hôtel - Résidences Les Hauts d'Annecy

Photo gallery for Zenitude Hôtel - Résidences Les Hauts d'Annecy

Front of property
Soundproofing, bed sheets, wheelchair access
Fridge, microwave, stovetop, coffee/tea maker
Soundproofing, bed sheets, wheelchair access
Soundproofing, bed sheets, wheelchair access

Overview of Zenitude Hôtel - Résidences Les Hauts d'Annecy

Zenitude Hôtel - Résidences Les Hauts d'Annecy

3.0 star property
Annecy city-center apartments with kitchenettes

7.4/10 Good

374 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Non-smoking
  • Refrigerator
Map
16, Rue du Champ de la Taillée, Annecy, 74600
Main amenities
  • 150 smoke-free apartments
  • Breakfast available
  • Self parking
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Kitchenette
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Self parking (surcharge)

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About this area

What's nearby

  • Heart of Annecy
  • Lake Annecy - 9 min drive

Getting around

  • Geneva International Airport (GVA) - 36 min drive
  • Chambery (CMF-Chambery - Savoie) - 36 min drive
  • Pringy Station - 11 min drive
  • Albens Station - 17 min drive
  • Annecy Station - 22 min walk

Restaurants

  • E-motion - 5 min walk
  • Restaurant l'Île Bleue - 14 min walk
  • Yatta ! Ramen Seynod Annecy - 17 min walk
  • La Romantica - 17 min walk
  • Le Denti - 17 min walk

About this property

Zenitude Hôtel - Résidences Les Hauts d'Annecy

Zenitude Hôtel - Résidences Les Hauts d'Annecy is a great choice for a stay in Annecy. Apartments feature kitchenettes and flat-screen TVs. Fellow travelers like the convenient parking and overall property condition.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Sanitary Protocol (UNPLV - France)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*
  • Restrictions apply*

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 3 per night)
  • Wheelchair-accessible parking available

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 11 for adults and EUR 5.5 for children

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Eco-friendly toiletries
  • Hair dryer (on request)

Entertainment

  • Flat-screen TV with digital service

Laundry

  • Laundry facilities

Work spaces

  • Coworking space

Pets

  • Pet friendly
  • EUR 5.00 per pet per night
  • 1 per room

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Luggage storage
  • No housekeeping
  • Front desk (limited hours)

Location highlights

  • In the city center

General

  • 150 rooms
  • At least 80% of food locally-sourced
  • Bulk dispenser for toiletries
  • Recycling
  • Comprehensive food waste policy

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 5.5 for children (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 5.00 per pet, per night

Parking

  • Covered self parking costs EUR 3 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

Policies

This property uses eco-friendly cleaning products.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Zenitude Hôtel-Résidences Hauts d'Annecy House
Appart Annecy Seynod
Zenitude Hôtel-Résidences Hauts d'Annecy
Appart Hotel Annecy Seynod
Zenitude Hôtel Résidences Les Hauts d'Annecy
Zenitude Hôtel Résidences Les Hauts d'Annecy
Zenitude Hôtel - Résidences Les Hauts d'Annecy Annecy
Zenitude Hôtel - Résidences Les Hauts d'Annecy Aparthotel
Zenitude Hôtel - Résidences Les Hauts d'Annecy Aparthotel Annecy

Frequently asked questions

Does Zenitude Hôtel - Résidences Les Hauts d'Annecy offer free cancellation for a full refund?
Yes, Zenitude Hôtel - Résidences Les Hauts d'Annecy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Zenitude Hôtel - Résidences Les Hauts d'Annecy?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Zenitude Hôtel - Résidences Les Hauts d'Annecy?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 5.00 per pet, per night.
Is parking offered on site at Zenitude Hôtel - Résidences Les Hauts d'Annecy?
Yes. Self parking costs EUR 3 per night.
What are the check-in and check-out times at Zenitude Hôtel - Résidences Les Hauts d'Annecy?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 11:00 AM.
Are there restaurants at or near Zenitude Hôtel - Résidences Les Hauts d'Annecy?
Yes. Nearby restaurants include e-motion (5-min walk) and Restaurant l'Île Bleue (14-min walk).
Does Zenitude Hôtel - Résidences Les Hauts d'Annecy have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Zenitude Hôtel - Résidences Les Hauts d'Annecy like?
Zenitude Hôtel - Résidences Les Hauts d'Annecy puts you in the heart of Annecy. Popular attractions include Lake Annecy, which is 9 minutes away by car.

Overall score and ratings

7.4

Good

7.4/10

Cleanliness

7.5/10

Staff & service

6.8/10

Amenities

7.1/10

Property conditions & facilities

4/10 Fair

Pas top!
Le studio était propre et bien équipé. L’hôtel n’est pas climatisé donc il fait très chaud dans la chambre en ce moment. Obligé de dormir avec la fenêtre ouverte. Le problème c’est que la résidence loue des des studios long terme à des ouvriers de l’est qui chaque soir se retrouve tardivement dans le parking, boivent et parlent fort. Personne ne leur dit rien malheureusement! Personnel peu attentif!
Laurent, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Not that Zen! Staff training required!
Group of friends staying over for a 3 days seminar in town, we chose this residence for its location and mix of inventory in apartments. The studios are of a good set up. The bathroom and shower is spacious. The mattresses and linen of good quality. The kitchenette is well equipped and allows one to cook with all equipment provided. You can also order food and drinks at the reception. The set up of 14 series is a bit awkward for a twin with a wall separation, Not the best for a couple but ok for friends. Unfortunately the receptionist was not able to do a room change as the hotel was full. The hotel has no AC and the room was extremely hot. We got to know from other friends staying with our group that we could borrow fans with a 20 euro deposit for each piece. The residence welcomes short and long term residents. It kind be very noisy with some neighbors especially during weekends. Try to avoid rooms facing the outdoor car park. Overall the stay was not bad. Unfortunately I had a very bad interaction with the check out receptionist, Despite the fact that I had informed the hotel of a change in one of my booking. I was overcharged. When I tried to discuss with the employee, she was very stubborn, unpolite and unprofessional with me and did not solve the issue. Staff is overall not well trained and unprofessional. understand that Horeca in France is going through challenges but there is no reason that the customer being treated this way. Unacceptable. Will not return.
Laurent, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Positive impressions only
Great clean place to stay for couple. Hotel was clean good location and friendly staff.
Lukasz, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No place for a family
The one bedroom was too small that we didn’t have enough place to put our luggage and open them. The main area was also very small with a broken sofa bed. There was no air conditioner and not much circulation. It was hell warm. Not even a decent view. The room that they checked us in for 3 adults and one kid, was barely enough for a couple
bibi, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jeff, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

This is more like a student Hostel than a Hotel. The room was very bare and plain, no headboard, pictures etc., bathroom was ok, kitchenette basic. I would not recommend anyone to stay here.
4-night romance trip
Verified Ebookers guest review

6/10 Good

1-night trip
Verified Travelocity guest review

2/10 Poor

The reception person was unhelpful and rude Place was dirty Inconvenient No restaurants around
James S, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Hard to locate Not very clean reception terrible Not agood location No amenities No returants around it
2-night family trip
Verified Travelocity guest review