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Mercure Maitland Monte Pio

Photo gallery for Mercure Maitland Monte Pio

Garden
Breakfast, lunch, dinner served; international cuisine
Shower, free toiletries, hair dryer
Breakfast, lunch, dinner served; international cuisine
Bar (on property)

Overview of Mercure Maitland Monte Pio

Mercure Maitland Monte Pio

3.5 star property
3.5-star hotel in Maitland with outdoor pool and restaurant
7.6 out of 10 Good
7.6/10 Good

202 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Cnr New England Highway & Dwyer St, Maitland, NSW, 2320
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Conference centre
  • Business centre
  • 24-hour front desk
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • Heart of Maitland

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 34 min drive
  • Maitland Station - 3 min drive
  • Telarah Station - 8 min walk
  • East Greta Junction Station - 25 min walk

Restaurants

  • Hungry Jack's - 8 min walk
  • The Whistler - 3 min drive
  • JERF the whole food cafe - 3 min drive
  • Donut King - 5 min drive
  • Lavenders Riverside Cafe - 4 min drive
Map

About this property

Mercure Maitland Monte Pio

Enjoy your visit to Maitland with a stay at Mercure Maitland Monte Pio. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Pines, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a hot tub. Fellow travellers like the convenient parking and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 9 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Tennis lessons

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • IPod docking station
  • 20-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Pines – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately AUD 15.00 per person
  • Credit card charges are subject to an extra charge of 1.3 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 15.0 per night
  • Rollaway beds are available for AUD 45.0 per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool, health club or hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Maitland Monte Pio Hotel
Mercure Monte Pio Hotel
Mercure Maitland Monte Pio
Mercure Monte Pio
Mercure Maitland Monte Pio Hotel
Mercure Maitland Monte Pio Maitland
Mercure Maitland Monte Pio Hotel Maitland

Frequently asked questions

Does Mercure Maitland Monte Pio offer free cancellation for a full refund?
Yes, Mercure Maitland Monte Pio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Maitland Monte Pio?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Maitland Monte Pio?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Maitland Monte Pio?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Maitland Monte Pio?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Maitland Monte Pio?
You can check in from 2 PM - 9 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Mercure Maitland Monte Pio and nearby?
Mercure Maitland Monte Pio has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mercure Maitland Monte Pio?
Yes, The Pines offers international cuisine.
What's the area around Mercure Maitland Monte Pio like?
Mercure Maitland Monte Pio is in the heart of Maitland, a short 8-minute walk from Telarah Station. Travellers say that the area is quiet and good for shopping.

Reviews

7.6

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.3/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

warwick, 1-night trip
Verified Hotels.com guest review

6/10 Good

This was a perfectly
Elaine, 1-night trip
Verified Expedia guest review

4/10 Fair

Too close to the main road. The bed was squeaky and there is no attention to detail in service quality
Margaret, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Helpful staff and clean rooms. Great dinner recommendation and option at the Family Hotel - excellent slow and low food. My two sons and I stayed here for a brief stop-over, and it suited us well.
Verified Wotif guest review

8/10 Very good

Stan, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice and quiet stay during Christmas period
Quiet stay during Christmas holiday period. My room in Ground floor is "walk to the pool" with Gym. The only thing is the water temperature in SPA is cooler than the swimming pool. Uncomfortable spa.
wing, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

There were a few things needed modernizing , step into shower, ,a microwave, a couple of powerpoints not working
Verified Wotif guest review

8/10 Very good

peter, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I like that it look sold from the outside but has unique aura in the inside. I like everything, the room, its a quiet place.
Verified Wotif guest review

10/10 Exceptional

I was so impressed with the staff. I couldn’t fault reception staff. They were extremely pleasant and helpful. I am also extremely grateful to the housekeeping staff. I left behind an Apple Magic Pen in the bed. Not only did they not toss it into the linen bag with the sheets they handed it in to reception. Thank you so much!!!
Vicki, 1-night trip
Verified Expedia guest review