Guests
All properties in Chukai, Terengganu, Malaysia

First Residence Hotel

City-center Chukai hotel with restaurant

  • Free WiFi
From
A$36

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Hotel Front
  • Hotel Front
  • Deluxe - Bathroom
  • Standard Single - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 16.
1 / 16Hotel Front
119, Jalan Sulaiman, Chukai, 24000, Terengganu, Malaysia
6.4.Good.
  • Nothing interesting.

    Jan. 23, 2020

  • The area a reception you would think the rest of the hotel would be a great experience.…

    Dec. 8, 2019

See all 45 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Property highlights

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

What’s around

  • Heart of Chukai
  • Central Point Kemaman Mall - 6 min walk
  • Sultan Ahmad Mosque - 12 min walk
  • Cherating Turtle Sanctuary - 8.8 mi / 14.2 km
  • Bukit Geliga Ch' Akob - 2.1 mi / 3.3 km
  • Bukit Geliga Besar - 4 mi / 6.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard King
  • Standard Single
  • Deluxe

What’s around

Landmarks

  • Heart of Chukai
  • Central Point Kemaman Mall - 6 min walk
  • Sultan Ahmad Mosque - 12 min walk
  • Cherating Turtle Sanctuary - 8.8 mi / 14.2 km
  • Bukit Geliga Ch' Akob - 2.1 mi / 3.3 km
  • Bukit Geliga Besar - 4 mi / 6.4 km
  • Bukit Geliga Kechil - 4.2 mi / 6.7 km
  • Mak Lagam - 4.4 mi / 7.1 km
  • Pantai Cherating - 5.6 mi / 8.9 km
  • Bukit Pasir Halus - 7.5 mi / 12.1 km
  • Bukit Badak - 8.2 mi / 13.2 km
map
See on map
119, Jalan Sulaiman, Chukai, 24000, Terengganu, Malaysia

At a glance

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant

Services

  • 24-hour front desk

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Television in common areas

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: MYR 50.00 per day

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property accepts credit cards.

Also known as

  • First Residence Hotel Cukai
  • First Residence Hotel
  • First Residence Cukai
  • First Residence
  • First Residence
  • First Residence Hotel Hotel
  • First Residence Hotel Chukai
  • First Residence Hotel Hotel Chukai

*See fees & policies for additional details or extra charges

FAQs

  • Yes, First Residence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at First Residence Hotel.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 11:30 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Restoran MZF (3-min walk), Cake Town Bakery (3-min walk), and IC Cafe (3-min walk).
6.4.Good.
  • 4.0.Fair

    Musty hallway and room

    The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help.

    2 night business trip, Nov. 22, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat.

    1 night family trip, Oct. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Super fast wifi

    Tuk, 1 night family trip, Jun. 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Love the Pool!

    1 night trip, Apr. 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Just ok & all right

    Ahmad, 1 night business trip, Feb. 25, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Poor hotel

    With a broken bathroom’s door, a spoilt shower holder, loose shower and smelly room.

    Sog, 1 night trip, Oct. 7, 2018

    Verified Expedia guest review

  • 4.0.Fair

    Dirty and with strong smoking smell

    1 night romance trip, Aug. 18, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Convenient town hotel

    Simple, new and clean. Conveniently located in the town center. However the room, without windows, was a bit claustrophobic.

    Alfred, 1 night business trip, Jan. 14, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Affordable good stay and nice hotel.

    Good location and easy to chill out... Overall the hotel service was good and assistance from reception are welcoming.

    1 night business trip, Sep. 29, 2017

    Verified Hotels.com guest review

  • 8.0.Very good

    Having difficulty to get the car parking.

    WAN MOHAMMAD HAIZAN, 3 night business trip, Aug. 21, 2017

    Verified Hotels.com guest review

See all 45 reviews