The building is rather nice, the room is big and the hotel staff is friendly and they try to help. However, it is in a afwul part of town, next to a very smelly market, with rats running at night - most tuk tuk drivers won't even know where it is. We wanted to go out at 10.30pm, and there was no way of doing so, as there was no tuk tuk available and the staff was panicking, totally unable to help. We eventually had to walk through mud and rats till we found a tuk tuk that was passing by on his way home. We asked the hotel for the laundry service, we knew we were going to pay more, but just out of laziness. We had to bin several items, and still trying to save some after they returned them dirty and smelling of sewage. The same smell came from the toilet but the hotel insisted they couldn't smell anything, so DONT DO YOUR WASHING THERE!!! There are much better options in town, shame but I wouldn't go back