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Iberostar Grand Portals Nous

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Outdoor pool, a natural pool, open 10:00 AM to 7:00 PM, pool umbrellas
On the beach
On the beach
On the beach
Outdoor pool, a natural pool, open 10:00 AM to 7:00 PM, pool umbrellas

Overview of Iberostar Grand Portals Nous

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UNESCO Sustainable Travel Pledge

Iberostar Grand Portals Nous

5.0 star property
Calvia beachfront hotel with outdoor pool, restaurant

9.4/10 Exceptional

101 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Calle Falconer 19, Calvia, 7181

Room options

About this area

What's nearby

  • On the beach
  • Cala Mayor Beach - 12 min drive
  • Port of Palma de Mallorca - 7 min drive
  • Palma Nova Beach - 14 min drive
  • Plaza Espana - 11 min drive
  • Cathedral of Santa Maria of Palma - 14 min drive
  • El Arenal Beach - 30 min drive

Getting around

  • Palma de Mallorca (PMI) - 16 min drive
  • Marratxi Pont d Inca Station - 13 min drive
  • Palma de Mallorca Verge de Lluc Station - 14 min drive
  • Marratxi Poligon Station - 15 min drive
  • Area shuttle

Restaurants

  • Chameli's - 4 min walk
  • Roxy Beach - 5 min walk
  • Moo Moo's - 7 min walk
  • Cappuccino - 15 min walk
  • Spoon - 16 min walk

About this property

Iberostar Grand Portals Nous

Iberostar Grand Portals Nous is a great choice for your beach stay in Calvia. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat, and cold drinks are served at the pool bar. Other highlights at this luxurious hotel include 3 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers like the helpful staff and location.

Languages

English, French, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free covered on-site valet parking
  • Secured covered on-site self-parking (EUR 20 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Water dispenser
  • Organic produce

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Bike tour information
  • Bike rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Art gallery on site
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Close-captioned TV
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Russian
  • Spanish

Room amenities

Be entertained

  • 48-inch flat-screen TV

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Composting
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Astir – On-site restaurant.
Wellness – On-site bar. Open daily.
Champagne – On-site Champagne bar. Open daily.
Selini – On-site bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 14 per person (approximately)

Parking

  • Covered self-parking costs EUR 20 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Iberostar Portals Nous Calvia
Iberostar Grand Portals Nous Hotel
Iberostar Grand Portals Nous Calvia
Iberostar Grand Portals Nous Hotel Calvia

Frequently asked questions

Does Iberostar Grand Portals Nous offer free cancellation for a full refund?
Yes, Iberostar Grand Portals Nous does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Iberostar Grand Portals Nous?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Iberostar Grand Portals Nous?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Iberostar Grand Portals Nous?
Sorry, pets aren't allowed.
Is parking offered on site at Iberostar Grand Portals Nous?
Yes, there's free valet parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Iberostar Grand Portals Nous?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Iberostar Grand Portals Nous?
No, this hotel doesn't have a casino, but Mallorca Casino (6-min drive) is nearby.
What is there to do at Iberostar Grand Portals Nous and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes aerobics , pilates and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a 24-hour fitness centre. Iberostar Grand Portals Nous also has a sauna and a garden.
Are there restaurants at or near Iberostar Grand Portals Nous?
Yes, there's an on-site restaurant, Astir. Nearby restaurants include Chameli's (4-min walk), Roxy Beach (5-min walk) and Moo Moo's (7-min walk).
Does Iberostar Grand Portals Nous have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Iberostar Grand Portals Nous like?
Iberostar Grand Portals Nous is a short 19-minute walk from Puerto Portals Marina and 18 minutes' walk from Marineland Mallorca. The local area is walkable and popular for its beaches.

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.7/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Jessica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic front desk staff. Great quality breakfast
Antonio Vazquez, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Stephanie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic experience in the Penthouse for my wife’s 50th birthday. Wonderful time and I look forward to coming back !
Christopher, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Karen, 5-night trip
Verified Expedia guest review

8/10 Very good

Great holiday but some things could be better
Great location, fabulous restaurant. The rooms show signs of age -- some restoration would be nice. The staff was nice and helpful, but also unwilling to acknowledge Gold Hotels.com rewards, which caused some unpleasantness.
12-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!!
My stay was great, staff were friendly service was superb and perfect location port is close by and the hotel is by the beach.
Hala, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property and amazing service
jose, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marguerite, 2-night trip
Verified Hotels.com guest review