Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Kigali, Rwanda
1 room, 2 adults

Heaven Restaurant & Boutique Hotel

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
No. 7, Street KN 29, Kiyovu, Kigali, Rwanda

4-star hotel with spa, near Union Trade Center
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Rwanda may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Friendly. Clean. Comfortable. Lovely. We had a great visit.Feb. 16, 2020
  • It was above and beyond, the quality of the service was excellent and the breakfast was…Feb. 11, 2020

Heaven Restaurant & Boutique Hotel

from A$93
  • Villa Budget Queen Room
  • Onsite Economy Family King Room
  • Villa Budget King Room
  • Residence Superior Queen Room
  • Residence Superior King Room
  • Onsite Economy King Room

What’s around Heaven Restaurant & Boutique Hotel

Landmarks

  • In a national park
  • Union Trade Center - 9 min walk
  • Kigali Convention Centre - 3.2 mi / 5.1 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM

Restrictions related to your trip

  • Rwanda may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free extended parking on site

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Pool umbrellas
  • Health club
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 500
  • Conference space size (meters) - 46
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Heaven Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Heaven Restaurant & Boutique Hotel’s small print

Also known as

  • Heaven Restaurant Boutique Hotel Kigali
  • Heaven Restaurant Boutique Hotel
  • Heaven Restaurant Boutique Kigali
  • Heaven Restaurant Boutique
  • Heaven Restaurant & Boutique
  • Heaven Restaurant & Boutique Hotel Hotel
  • Heaven Restaurant & Boutique Hotel Kigali
  • Heaven Restaurant & Boutique Hotel Hotel Kigali

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Credit card charges are subject to an extra charge of 5 percent

Late check-out can be arranged for an extra charge of USD 50

Rollaway beds are available for USD 30.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Heaven Restaurant & Boutique Hotel

  • Does Heaven Restaurant & Boutique Hotel offer free cancellation for a full refund?
    Yes, Heaven Restaurant & Boutique Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Heaven Restaurant & Boutique Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Heaven Restaurant & Boutique Hotel?
    Yes, there's free self and extended parking.
  • Is there a pool at Heaven Restaurant & Boutique Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Heaven Restaurant & Boutique Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Heaven Restaurant & Boutique Hotel?
    You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.
  • Are there restaurants at or near Heaven Restaurant & Boutique Hotel?
    Yes, Heaven Restaurant offers local and international cuisine and garden views. Nearby restaurants include Khana Khazana (5-min walk), Urban Sky Lounge (9-min walk), and Bourbon Cafe (12-min walk).
  • Is airport shuttle service offered by Heaven Restaurant & Boutique Hotel?
    Yes, an airport shuttle is available. The charge is USD 35.00 per vehicle one way.
  • What is there to do near Heaven Restaurant & Boutique Hotel?
    Recommended spots to visit include Union Trade Center (9-min walk) and Kigali Convention Centre (3.2 mi).

Recent reviews

Superb 9.0 From 82 reviews

Very good 8.0
Kind and nice staff, excelent quality and taste of the food (a'la carte) at Heaven Restaurant, good breakfast. Tired hotel rooms and maybe 2* not 4* (according to Europe standards)
us2 night romance trip
Exceptional 10.0
Super staff and service. Very,very well trained. The best food we have ever had in Rwanda without a doubt!
us1 night family trip
Good 6.0
Boutique feeling. Construction is ongoing and disruptive. Very noisy and dusty. Poor WiFi. Property is scattered in several buildings.
us2 night trip with friends
Exceptional 10.0
Very friendly and helpful staff, comfortable accommodation and great food. I'd definitely recommend it to colleagues and friends.
gb7 night business trip
Exceptional 10.0
Heaven is Heaven!
Heaven always has the most friendly and welcoming staff. Great rooms, food, and environment. I stay here every time i come to Kigali for work.
us1 night business trip
Exceptional 10.0
The staff were absolutely fantastic. The location of the hotel made it easy to access the Central Business District as well.
Joseph, gb5 night trip
Exceptional 10.0
Comfy quiet clean cute rooms.
Clean and comfy rooms. Nice and tasty breakfast. Delicious restaurant on site. Gorgeous location with tree lined street. Nice gym on site. Water and tea kettle in room. Soap & shampoo provided.
Akshay, us4 night trip
Exceptional 10.0
Beautiful place , just noisy construction
This is a very cute and wonderful boutique hotel. The rooms are quite comfortable, clean and well appointed. I liked the filtered water provided, and the breakfast was wonderful. Though not always fun to go up or down the hill to the restaurant. My one issue was that outside my room in the garden villas there was construction for upgrades to The Retreat and during the day it was noisy/ disruptive. Although I understand the situation, perhaps some compensation (either on price of stay, or coupon for restaurant) would have been nice.
Kimberly, us2 night trip
Exceptional 10.0
Wonderful stay! There is a doctor on call always
We had a lovely stay at Heaven restaurant. The staff was very friendly and knowedgeable. Unfortunately one of us had food poison, but the staff were very proactive and brought us meds since we didnt have any Pepto with us. One of the few places we have stayed at that always has a doctor on call. So if you feel unwell while here, they are very helpful and will call a doctor for you. Do not hesitate to ask. The pool was great, views and lounge areas are great and try not to miss breakfast. One of the best breakfasts in town.
us3 night romance trip
Good 6.0
Nice grounds, although the design is a bit convoluted and confusing. I stayed in a Garden chalet. Great food as well, although more of a fine dining experience in terms of dinner. However, there were a number of concerns. When I expressed some to staff I was initially laughed at by one person, which is never a good thing to do to paying customers. To their credit, a more senior staff member stepped in and offered complementary laundry service as compensation. Additionally, on the morning I left I was told that breakfast would be available at 6 am. It wasn't, and I had to leave with my cab before eating to go to the airport despite breakfast being included when booking. Overall, the property is overpriced for what you get and isn't particularly well run. It doesn't provide would it should for the booking price.Much better options for the dollar available in Kigali. I personally much preferred Five to Five and it was half the price.
ca2 night trip

Heaven Restaurant & Boutique Hotel