Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

Pacific Palace Beach Tower Hotel

3.5-star3.5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Free self parking
  • Free WiFi
  • Lift
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlan, SIN, 82100, Mexico

3.5-star beachfront hotel with outdoor pool, near Cerritos Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Free self parking
    • Free WiFi
    • Lift
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • En esta temporada muchos huéspedes haciendo mucho ruido a media noche y en la madrugada…Dec. 30, 2020
  • Great view. Right in front of the beach. The service was great. Everybody so nice. The…Sep. 30, 2020

Pacific Palace Beach Tower Hotel

from A$115
  • Junior Suite, Ocean View
  • Junior Suite, City View
  • Junior Suite, Ocean View, Premium

What’s around Pacific Palace Beach Tower Hotel

Landmarks

  • In Zona Dorada
  • Playa Brujas - 1 min walk
  • Islands and Protected Areas of the Gulf of California - 2 min walk
  • Punta Camaron Beach - 29 min walk
  • Sea Shell City Museum - 31 min walk
  • El Cid Country Club Golf Course - 32 min walk
  • The Mazatlan Malecón - 42 min walk
  • Monument to the Family - 42 min walk

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

At a glance

Key facts

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite parking limited

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Cookware, dishware and utensils
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Pacific Palace Beach Tower Hotel’s small print

Also known as

  • Pacific Palace Beach Tower Hotel Mazatlan
  • Pacific Palace Beach Tower Hotel
  • Pacific Palace Beach Tower Mazatlan
  • Pacific Palace Beach Tower
  • Pacific Palace Beach Tower Hotel Mazatlan
  • Pacific Palace Beach Tower Hotel Hotel Mazatlan

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 7:30 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    Optional extras

    Breakfast costs between MXN 150 and MXN 250 for adults, and MXN 100 and MXN 200 for children (approximately)

    Cribs/Infant beds are available for MXN 150.0 per day

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Pacific Palace Beach Tower Hotel

    • Does Pacific Palace Beach Tower Hotel offer free cancellation for a full refund?
      Yes, Pacific Palace Beach Tower Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Pacific Palace Beach Tower Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Pacific Palace Beach Tower Hotel?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at Pacific Palace Beach Tower Hotel?
      Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7:30 PM.
    • Are pets allowed at Pacific Palace Beach Tower Hotel?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Pacific Palace Beach Tower Hotel?
      You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
    • Are there restaurants at or near Pacific Palace Beach Tower Hotel?
      Yes, there's an onsite restaurant. Nearby restaurants include El Fish Market (6-min walk), Cilantro's (7-min walk), and Carlos & Lucia's (11-min walk).

    Recent reviews

    Good 7.8 From 238 reviews

    Poor 2.0
    Horrible. Hotel itself it ok, but to check in took 3 hours. It’s overcrowded. Pool is nasty filled with tons of little kids in diapers. Buffet is a joke. If your husband is hungry and you are not, they going to make sure you will not take one French fry off his plate. They watch you chew your food. Horrible. The bar itself is ok. The stuff one particular person named Sebastian Kevin is a pig. He hit on my wife while she was on the beach by telling her to kiss him and he will bring her a free drink. He is disgusting person who shouldn’t work at any hotels. He was hitting on her the whole time we were there but that was too much. When we brought it up with manager, no one seemed to find one..lack of English is a big minus. One girl spoke English and she said what he did was inappropriate and he will be fired but days later he still working the bar serving alcohol to people at the beach. Sebastian Kevin. Goes by Kevin.
    Brooklyn, us5 night romance trip
    Good 6.0
    Mi experiencia en Palace beach towers
    Estuvimos 5 noches con el sol inclusive! 1. El check-in estuvo espantoso, estuvimos una hora y media haciendo fila para registrarnos. Existe un check-in en línea que te envían días antes sin embargo nunca funcionó. El llegar al hotel comento esto y me dijeron que efectivamente tenían problemas. 2. Habitación bonita, funcional, muy limpia, el único detalle colchines muy incómodos. 3. Alimentos y bebidas. Desayuno regular pero comida y cena muy feo, nos tocó un día que las verduras estaban echadas a perder, avisamos y comprobaron que era cierto y las retiraron al poco tiempo. Las bebidas regular. Los restaurantes de reservación como el Roxy y el de la cena romántica estuvieron excelentes, muy rica comida tengo que decir. Quisimos comer en el sushi pero nos dijeron que ese tenía costo extra, lo cuál obvio no nos agrado. 4. Servicio en alberca y/o playa muy escaso y al ir a pedir había solo una persona atendiendo para toda la gente. 5. Ubicación del hotel está excelente, restaurantes, Oxxo, todo a unos pasos. 6. Me agrado mucho el que podíamos hacer uso de los 4 hoteles.
    Daniel, us1 night family trip
    Very good 8.0
    Great location and very cheap transportation. Really good food was hard to find.
    James, us4 night family trip
    Exceptional 10.0
    Our view was gorgeous Clean and on top of the COVID 19
    Jenny, us3 night family trip
    Exceptional 10.0
    Loved its location! Right on the beach and near many good restaurants. They were always cleaning and were up to following safety procedures due to Covid-19. The staff were all very friendly and helpful. Especially Jacob S.and his supervisor,not to mention the information desk staff.They were genuinely concerned for us and went out of their way to help us.I can not say Thank-you enough!
    Ray, us14 night family trip
    Good 6.0
    Nice view, large room but we had a problem getting the room cleaned
    us3 night trip with friends
    Very good 8.0
    Nice clean room, good for families, couples. All inclusive was decent, make sure to try the crispy shrimp tacos at the Sunset resturante.
    us1 night romance trip
    Poor 2.0
    did not have a room for us
    Reginaldo, us2 night trip with friends
    Exceptional 10.0
    We were assigned the 5th floor. I asked if possible, to give us a higher floor. We got the 14th Floor. The panoramic views from the balcony were astonishing; Amazing. We stayed for hours and hours in the balcony just looking at the beach, the city lights, the 2 islands directly in front, the long coast and ocean waves washing ashore in front of the other beach front properties as well as ours. It was just amazing; I am lost for words. I have stayed at the Hilton Hotel in Rome, Italy overlooking the Vatican and the view from their balcony did Not Compared to the view from the Pacific Palace. The staff was very friendly and helpful with whatever questions we had. Will definitely stay here again.
    J.Guerra, us7 night family trip
    Exceptional 10.0
    Fun friendly and everything was very convenient.
    Denise, us1 night family trip

    Pacific Palace Beach Tower Hotel