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Hanoi Lotus Boutique Hotel

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Premium bedding, memory-foam beds, minibar, in-room safe
Family Suite Large Balcony & Terrace (9m2) City View | Terrace/patio
Terrace/patio
Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe

Overview of Hanoi Lotus Boutique Hotel

VIP Access

Hanoi Lotus Boutique Hotel

3.5 star property
Art Deco hotel with spa, near Hoan Kiem Lake

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
Main amenities
  • 24-hour front desk
  • 24-hour room service
  • Air conditioning
  • Airport shuttle
  • Coffee/tea in a common area
  • Daily housekeeping
  • Front desk safe
  • Full-service spa
  • Library
  • Train station drop-off service
  • Train station pick-up service
  • Valet parking
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Opera House - 18 min walk
  • St. Joseph's Cathedral of Hanoi - 1 min drive
  • Thang Long Water Puppet Theatre - 2 min drive
  • O Quan Chuong Gate - 3 min drive
  • Ho Chi Minh Mausoleum - 2 min drive
  • West Lake - 3 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 12 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Mac Cafe - 1 min walk
  • Banh Mi Pho - 1 min walk
  • The Hanoi Social Club - 1 min walk
  • Khôi Cafe - 1 min walk
  • J‘M Café Bistro - 1 min walk

About this property

Hanoi Lotus Boutique Hotel

Placing you 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.9 mi (1.5 km) from Hanoi Opera House, Hanoi Lotus Boutique Hotel offers an airport shuttle (available 24 hours) for USD 18.00 per vehicle. Guests can be pampered with spa services at the spa. Fellow travellers love the helpful staff and location.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 12:30 PM
  • Minimum check-in age – 16
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 25 per day)

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • ATM/banking
  • Built in 2019
  • Full-service spa
  • Library
  • Reception hall
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom (selected rooms)
  • Hardwood flooring in public areas
  • In-room accessibility (selected rooms)
  • Lift
  • Low-height worktop and sink
  • Roll-in shower (selected rooms)

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Minibar
  • Slippers

Sleep well

  • Cot/infant bed (surcharge)
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

What to enjoy

  • Fireplace
  • Garden
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Free WiFi

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hanoi Spa. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18.00 per vehicle (one way)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Late checkout can be arranged for an extra charge of USD 20 (subject to availability)
  • Kitchen/kitchenette use costs USD 10 per day

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Rollaway beds are available for USD 15.0 per night

Parking

  • Valet parking costs USD 25 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Lotus Boutique Hotel offer free cancellation for a full refund?
Yes, Hanoi Lotus Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hanoi Lotus Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Lotus Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Lotus Boutique Hotel?
Yes. Valet parking costs USD 25 per day.
Is an airport shuttle service offered by Hanoi Lotus Boutique Hotel?
Yes, an airport shuttle is available. The charge is USD 18.00 per vehicle one way.
What are the check-in and check-out times at Hanoi Lotus Boutique Hotel?
You can check in from 2:00 PM - 12:30 PM. Check-out time is noon. Late check-out is available for a charge of USD 20 (subject to availability). Contactless check-out is available.
What is there to do at Hanoi Lotus Boutique Hotel and nearby?
Hanoi Lotus Boutique Hotel has a spa.
Does Hanoi Lotus Boutique Hotel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hanoi Lotus Boutique Hotel like?
Hanoi Lotus Boutique Hotel is in Old Quarter, a short 10-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hoa Lo Prison Museum. Travellers love the hotel's prime location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

8.5/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Inexpensive luxury
We had a great stay at this hotel. Lovely large room with a street view. Very central in the old town. Breakfast was great with many choices. Staff was exceptional. We had to leave very early on our check out day and they had the kitchen open up earlier for us to have breakfast before we left. Excellent WiFi in our room.
Jenny, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I wouldn't think of staying anywhere else.
The facilities are great - newly renovated, clean, spacious, great bath rooms, and the beds and pillows are very comfortable and not slabs like many hotels in SE Asia. The breakfast is good with western style drip coffee and the WI-FI is great. The rooms are quiet and the curtains are great for a wonderful nights sleep. The hotel staff are second to none. Helpful & accommodating. We travel by motorcycle and they hired a guy to watch our bike at night. We had a visa problem and the manager personally assisted us by getting in a cab with me and accompanied me to the Immigration office to interpret. The location is the nexus between old Hanoi and a new tourist area. You can find everything you would want within a block or two. Traditional Vietnamese "eat on the sidewalk" restaurants are next door to more western oriented eateries with real chairs and English menus. Food available in all price ranges. You are blocks from the Hanoi train and walking distance to the night market. I wouldn't think of staying anywhere else.
Jenny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Location in Old Quarter. Fabulous staffs that attend to your needs and above expectations especially Jenny the manager. She serves beyond her duty to ensure customers' needs are met. The Classic Suite was huge, room was very clean and bathroom was spacious with stone walls akin to 4-star standard. The breakfast was excellent with very nice omelette, pho noodles soup, and other buffet style choice. The Vietnamese coffee was the best.
Frances, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gem in the Old Quarter
Spacious honeymoon suite with a large terrace. Very high value for money and attention to fetstil. Staff did everything to service. Great location in the middle of the old town.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Exceptional service and comfort
Everything. All the staff were excellent, all so inviting and helpful. Breakfast was exceptional. The room was very comfortable and quiet. In all our stay was beyond expectation and truly memorable. Would definitely return.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Hanoi.
Very modern and so comfortable our room was specious yet cozy at the same time. The food and coffee was amazing. I cannot recommend this hotel any higher.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, comfortable and in great location.
Always hard to know if rating is accurate but this hotel definitely lived up to its reputation. Staff were always extremely friendly and helpful. They always went out of their way to make sure we had all the information we needed and were happy to book taxis, confirm our flights etc. The breakfast room and menu were excellent. Wifi was really good.
Nicholas, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hanoi short stay
The hotel is in a great location only a short walk to the Lake, the rooms are massive, a lovely bathroom and the choice for breakfast is excellent. The level of customer service is amazing, always being greeted by name. The staff were very helpful in explaining the facilities of the hotel as well as explaining the location of local attractions. I'm sure the level of customer service could not have been improved if I had stayed in a 5* hotel, I would definitely recommend and would stay again if I was visiting Hanoi.
Nicholas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
I really enjoyed my stay at the Lotus Boutique. The staff greeted me on arrival right until the end of my stay. They are all very attentive and kept asking if there was anything else I needed. They offered to book ongoing transfers or tours if needed. The hotel is centrally located and only a short walk to restaurants, markets and the Hoan Kiem Lake. The room was nice and cosy and the bed was very comfortable. The rose petals laid out on the bed was an added bonus!. The breakfast included was a la carte with an extensive selection from western to local yet I opted for the pho bo of course! Overall a fantastic experience as the staff are like a family affair and they all communicate well to give their guests the best local experience!!!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place central Hanoi
Myself and my girlfriend booked this hotel via hotel.com. it was our 1st time in vietnam and we didnt know what to expect. Our room was clean and extremely quiet considering how noisy the traffic is in Hanoi! All staff were very friendly and helpful, in particular "Thang " who works at reception each day. he done everything to make life easy for us. the location is excellent walking distance to everywhere in the old quarter. i would highly recommend this hotel to anyone in future. and would definitely book again if i cone back!
1-night trip with friends
Verified Hotels.com guest review