Golden Palace Hotel Lombok

Photo gallery for Golden Palace Hotel Lombok

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Outdoor pool
Outdoor pool

Overview of Golden Palace Hotel Lombok

Golden Palace Hotel Lombok

4.0 star property
4-star hotel in Mataram with 2 restaurants and spa

9.2/10 Superb

46 verified guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Gym
  • Laundry facilities
  • Spa
  • 24/7 front desk
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Senggigi Beach - 42 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive
  • Airport shuttle (surcharge)

About this property

Golden Palace Hotel Lombok

A great choice for a stay in Mataram, Golden Palace Hotel Lombok features a rooftop terrace and offers an airport shuttle (available 24 hours) for IDR 300000.00 per vehicle. Guests can visit the spa to be pampered with Thai massages, body wraps, or facials, and Cendrawasih, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The comfortable beds and helpful staff get good marks from fellow travelers.


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 12 floors


  • Check-in time from 2:00 PM - 11:30 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • No onsite parking


  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • Fitness classes
  • Karaoke

Working away

  • 24-hour business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop


  • 1 building/tower
  • Built in 2014
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms


  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Jasmine has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.


Cendrawasih - This fine-dining restaurant serves breakfast, lunch, and dinner.
Merak - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open daily.
Rooptop Garden - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Pool Bar - This coffee shop is located by the pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 110000 for adults and IDR 110000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 300000.00 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.


The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram

Frequently asked questions

Does Golden Palace Hotel Lombok offer free cancellation for a full refund?
Yes, Golden Palace Hotel Lombok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Golden Palace Hotel Lombok?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Golden Palace Hotel Lombok?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Golden Palace Hotel Lombok?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Golden Palace Hotel Lombok?
Sorry, there's no onsite parking at Golden Palace Hotel Lombok.
Is airport shuttle service offered by Golden Palace Hotel Lombok?
Yes, an airport shuttle is available. The charge is IDR 300000.00 per vehicle one way.
What are the check-in and check-out times at Golden Palace Hotel Lombok?
You can check in from 2:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at Golden Palace Hotel Lombok and nearby?
Onsite recreation at Golden Palace Hotel Lombok includes aerobics. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Golden Palace Hotel Lombok also has 2 bars, a sauna, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Golden Palace Hotel Lombok?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Indonesian cuisine. Nearby restaurants include Sop Buntut Istana Rasa (7-min walk), Dingklik Coffee (8-min walk), and Cim Smak (8-min walk).
What's the area around Golden Palace Hotel Lombok like?
Golden Palace Hotel Lombok is located a short 12-minute walk from Mataram Mall.

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
2-night trip
Verified CheapTickets guest review

8/10 Very good

Everything is ok except this time there is a cockroach in the room
Eng Seng, 2-night business trip
Verified guest review

10/10 Exceptional

Comfortable stay and breakfast was great
Lynne, 7-night business trip
Verified guest review

10/10 Exceptional

Breakfast with lots of variety. Comfortable bed
Lynne, 3-night business trip
Verified guest review

10/10 Exceptional

great hotel
Good breakfast and clean rooms and big toilet
kevin jern hui, 1-night trip with friends
Verified guest review

10/10 Exceptional

2-night romance trip
Verified guest review

10/10 Exceptional

clean hotel with a great location
its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)
Verified guest review

10/10 Exceptional

City centre
Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.
Verified guest review

10/10 Exceptional

More than expected!
Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
POH CHAI, 1-night family trip
Verified guest review

8/10 Very good

Hotel in city centre. Affordable and pleasant.
Worth the money and time. The room is spacious and cosy.
PY, 2-night trip
Verified Expedia guest review