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Hotel Santo Domingo

Photo gallery for Hotel Santo Domingo

Standard Double Room Single Use, 2 Single Beds | Bed sheets
Standard Double Room Single Use, 2 Single Beds | Bed sheets
Standard Room, Two Beds | Bed sheets
Family Room | Bed sheets
Standard Room, Two Beds | Bed sheets

Overview of Hotel Santo Domingo

Hotel Santo Domingo

2.0 star property
Colonial hostel in Puebla Historic Center

7.8/10 Good

64 verified guest reviews

Property highlights

  • Free WiFi
  • Lounge area
The price is AU$34
Price available on 2/12/2022
4 Poniente 312, Puebla, PUE, 72000
Main amenities
  • Daily housekeeping
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Patio
  • Daily housekeeping
  • Free toiletries

Room options

About this area

What's nearby

  • In Puebla Historic Center
  • Zocalo Square - 1 min drive
  • Puebla Cathedral - 1 min drive
  • Angelopolis Commercial Center - 18 min drive
  • Great Pyramid of Cholula - 32 min drive
  • Africam Safari - 42 min drive
  • Val´Quirico - 41 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 46 min drive
  • Puebla–Cholula Tourist Train Terminal - 16 min walk


  • La California - 4 min walk
  • El Corona - 4 min walk
  • Tortas La Florecita - 4 min walk
  • Las Ranas - 4 min walk
  • Mangiare - 5 min walk

About this property

Hotel Santo Domingo

When visiting Puebla, Hotel Santo Domingo is a great choice to consider. Fellow travellers say good things about the helpful staff and location.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 1 level


  • Check-in time from 1:00 PM until 8:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 9:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas


  • No on-site parking

Other information

  • No alcohol allowed on site

Property amenities

Food and drink

  • Shared microwave
  • Shared fridge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage


  • English
  • Spanish

Room amenities

Sleep well

  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper


  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 200 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

Parties and events are allowed on site.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hostal Santo Domingo Hostel Puebla
Hostal Santo Domingo Hostel
Hostal Santo Domingo Puebla
Hostal Santo Domingo
OYO Hotel Santo Domingo
Hotel Santo Domingo Puebla
Hostal Santo Domingo Hostel
Hotel Santo Domingo Hostel/Backpacker accommodation
Hotel Santo Domingo Hostel/Backpacker accommodation Puebla

Frequently asked questions

Does Hotel Santo Domingo offer free cancellation for a full refund?
Yes, Hotel Santo Domingo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santo Domingo?
As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel Santo Domingo on 2 Dec 2022 start from AU$34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santo Domingo?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santo Domingo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Santo Domingo?
Sorry, there's no on-site parking at Hotel Santo Domingo.
What are the check-in and check-out times at Hotel Santo Domingo?
You can check in from 1:00 PM - 8:30 PM. Check-out time is noon.
Are there restaurants at or near Hotel Santo Domingo?
Yes. Nearby restaurants include La California (4-min walk), El Corona (4-min walk) and Tortas La Florecita (4-min walk).
Does Hotel Santo Domingo have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Hotel Santo Domingo like?
Hotel Santo Domingo is a short 7-minute walk from Zocalo Square and 8 minutes' walk from Puebla Cathedral. The local area is considered walkable, as well as being good for shopping.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Enjoyed our stay in this bright room with comfy beds. They were helpful with resolving an issue where made duplicate bookings at the property under my name. Good location. Enjoyed the cake stall out the front of the property
Angelica, 2-night trip
Verified guest review

4/10 Fair

There were actually MICE!!!! Which actually bit my backpack and left there poop in the beds The only good thing was the location, pictures are not nearly what the reality is.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

El hotel está centrico, muy buenas instalaciones, personal muy atento y amable, las habitaciones estaban limpias y muy cómodas.
2-night trip
Verified Expedia guest review

8/10 Very good

There's a toilet/ bathroom attached to every room which was super nice. Staff were friendly too. Pleasant stay.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Good location. Very clean and spacious. Beautiful building and also helpful staff. Good breakfast too.
2-night trip
Verified Expedia guest review

8/10 Very good

I have stayed here at different times, in a doubke privayr room (great!) & twice in the female dorm. Second time female dorm was not so good. Pay the extra money and choose the private room or try elsewhere. Talking in any common area, preparing dishes for breakfast the next morning, & the music from reception (all day starting at 8am!) can be heard very clearly in this dorm. Breakfast is good. All staff are friendly & helpful. I appreciated the lock for the good sized locker (for a backpack).
1-night trip
Verified Expedia guest review

8/10 Very good

Nice location
The hostel is very well situated and within a 5-6 minute walk to the town square. Check-in and check-out were easy. The hostel is basic, clean, and very quiet. It is not noisy like the typical backpacker's hostel. The complimentary breakfast was decent. I stayed in a private room, and I wished they had provided at least a soap bar. You do get a clean bath towel for the duration of your stay. Room was cleaned daily. The private room has a TV with many channels and Netflix, which was really nice to have. There were no hooks or towel bars to hang your wet towels dry. You would have to just spread it on your bed or on the shower curtain bar, but there's no room if there are two of you to a room. This is an easy fix by adding a couple hooks to the room. I'm surprised no one has brought this up already. Easy to use Uber to go around if your destination is not within walking distance. Uber is quick and cheap. If you just wanted a basic, clean, affordable place to rest after walking around or sightseeing, this hostel is a good deal.
Blake, 3-night trip
Verified Expedia guest review

8/10 Very good

Great location, will do the job.
Pros: Great location near the historic centre, very clean, good breakfast, fast wifi. Cons: dead quiet and the type of travellers who come here don't seem to want to socialise or even say hello, you are given the bedsheets and have to make your own bed, ALSO NO HOT WATER during my stay.
2-night trip
Verified guest review

10/10 Exceptional

Excellent Location. Extremely Clean.
Excellent location, extremely clean rooms, helpful staff available 24/7.
Verified guest review

10/10 Exceptional

Verified guest review