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Castaway Norfolk Island

Photo gallery for Castaway Norfolk Island

Property entrance
Front of property – evening/night
Banyan View Room | View from room
Food and drink
1 Bedroom Apartment | Bathroom | Shower, free toiletries, hair dryer, towels

Overview of Castaway Norfolk Island

Castaway Norfolk Island

3.0 star property
3-star hotel in Norfolk Island with restaurant and bar/lounge
9.4 out of 10 Exceptional
9.4/10 Exceptional

6 verified guest reviews

Property highlights

  • Airport transfer
  • Free parking
  • Internet access
  • Restaurant
  • Gym
  • Bar
Burnt Pine, Norfolk Island, 2899
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • Garden
  • Library
  • Reception fireplace
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • Norfolk Island (NLK) - 2 min drive
  • Airport shuttle (surcharge)


  • The Olive - 4 min walk
  • Golden Orb - 10 min walk
  • The Bowlo Bistro - 7 min walk
  • Chinese Emporium - 13 min walk
  • La Perouse Restaurant - 10 min walk

About this property

Castaway Norfolk Island

Castaway Norfolk Island is only 1.1 mi (1.7 km) from the airport and offers a shuttle (available 24 hours) for AUD 30 per person return. Guests can visit the fitness centre for a workout or grab a bite to eat at Castaway Restaurant & Bar, which serves local and international cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers say good things about the helpful staff and quietness.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 1 level


  • Check-in time from 8 AM until 5 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*


  • Pets not allowed
  • Service animals welcome


  • WiFi in rooms*


  • Free on-site self-parking


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting room


  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services


  • 3 buildings/towers
  • Built in 1968
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Fitness centre


  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls


  • Daily housekeeping

Special features


Castaway Restaurant & Bar – This restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for AUD 5.00 per hour (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately AUD 25.00 per person
  • Airport shuttle service is offered for an extra charge of AUD 30 per person (return)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 3 and 12 costs AUD 15 (return)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.


This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Castaway Norfolk Island Hotel
Castaway Norfolk Island
Castaway Norfolk Island Hotel
Castaway Norfolk Island Norfolk Island
Castaway Norfolk Island Hotel Norfolk Island

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Castaway Norfolk Island?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Castaway Norfolk Island?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castaway Norfolk Island?
Yes, there's free self parking.
Is an airport shuttle service offered by Castaway Norfolk Island?
Yes, an airport shuttle is available. The charge is AUD 30 per person return.
What are the check-in and check-out times at Castaway Norfolk Island?
You can check in from 8 AM - 5 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Castaway Norfolk Island and nearby?
Castaway Norfolk Island has a fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Castaway Norfolk Island?
Yes, Castaway Restaurant & Bar offers al fresco dining and local and international cuisine.
Does Castaway Norfolk Island have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Castaway Norfolk Island like?
Castaway Norfolk Island is a short 8-minute walk from Queen Victoria's Garden and 16 minutes' walk from Bounty Folk Museum.







Staff & service




Property conditions & facilities


10/10 Exceptional

This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.
7-night romance trip
Verified Expedia guest review

6/10 Good

Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch. The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request. On most days the reception is closed from after breakfast until the bar opens at 15:00
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!
Leanne, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Norfolk first timers
Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.
Richard, 7-night romance trip
Verified guest review

10/10 Exceptional

Enjoyed my stay
I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home. The rooms are very clean.
Epeli , 2-night trip
Verified Wotif guest review