Guests
All properties in San Rafael, Imbabura, Ecuador

Cabañas Balcón del Lago

Mountain hotel with restaurant, near Lago San Pablo

  • Free continental breakfast, free WiFi, and free parking
From
A$49

Image gallery

  • Basic Cabin, 1 Bedroom - Guest Room
  • Basic Cabin, 1 Bedroom - Guest Room
  • Balcony
  • Balcony
  • Basic Cabin, 1 Bedroom - Guest Room
Basic Cabin, 1 Bedroom - Guest Room. Image 1 of 46.
1 / 46Basic Cabin, 1 Bedroom - Guest Room
San Rafael de la laguna, San Rafael, 100450, Imbabura, Ecuador
7.2.Good.
  • What a wonderful place to stay! Had some difficulty finding it, as I was driving alone…

    Nov. 26, 2020

  • The view was great. There was no sound proofing so you would hear everything from the…

    Jul. 27, 2019

See all 11 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays72 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking

Property highlights

Main amenities

  • 4 guestrooms
  • Daily housekeeping
  • Restaurant
  • 24-hour business center
  • 24-hour front desk
  • Garden

What’s around

  • Lago San Pablo - 7 min walk
  • El Lechero - 2.8 mi / 4.5 km
  • Plaza de Ponchos - 7.3 mi / 11.7 km
  • Peguche Waterfall - 7.3 mi / 11.8 km
  • Otavalo Animal Market - 7.7 mi / 12.3 km
  • Condor Park - 8.1 mi / 13 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Panoramic Cabin, 1 Bedroom, Lake View
  • Family Cabin, 1 Bedroom, Lake View
  • Basic Cabin, 1 Bedroom
  • Family Cabin, 1 Bedroom
  • Panoramic Cabin

What’s around

Landmarks

  • Lago San Pablo - 7 min walk
  • El Lechero - 2.8 mi / 4.5 km
  • Plaza de Ponchos - 7.3 mi / 11.7 km
  • Peguche Waterfall - 7.3 mi / 11.8 km
  • Otavalo Animal Market - 7.7 mi / 12.3 km
  • Condor Park - 8.1 mi / 13 km
  • Laguna Cuicocha - 16.9 mi / 27.1 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 60 min drive
map
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San Rafael de la laguna, San Rafael, 100450, Imbabura, Ecuador

At a glance

Hotel size

  • This hotel has 4 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 12:30 PM-11:00 PM
  • Check-out time is 12:30 PM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 14
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • No alcohol allowed onsite
  • Caters to adults only
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Snack bar/deli
  • 24-hour room service

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Free grocery shopping service

Facilities

  • Number of buildings/towers - 4
  • Year Built – 2014
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking

Languages Spoken

  • Spanish

In the room

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Balcony or patio
  • Separate dining area
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 26-inch TV
  • Digital TV channels

Stay connected

  • Free WiFi

Food and drink

  • Cookware, dishware and utensils

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Onsite venue - This family restaurant specializes in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 75 per vehicle
  • Kitchen/kitchenette use is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 3 per pet, per night
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts mobile payments and cash.

Also known as

  • Cabañas Balcón Lago Hotel Otavalo
  • Cabañas Balcón del Lago Hotel
  • Cabañas Balcón del Lago San Rafael
  • Cabañas Balcón del Lago Hotel San Rafael
  • Cabañas Balcón Lago Hotel
  • Cabañas Balcón Lago Otavalo
  • Cabañas Balcón Lago

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Cabañas Balcón del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, cats and dogs are welcome. There's a charge of USD 3 per pet, per night. Service animals are exempt from fees.
  • You can check in from 12:30 PM - 11:00 PM. Check-out time is 12:30 PM. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers regional cuisine. Nearby restaurants include Puerto Lago (8-min walk), Healthy Food (3.6 mi), and Sucre Restaurante (3.7 mi).
  • Cabañas Balcón del Lago has a garden.
7.2.Good.
  • 10.0.Exceptional

    A Great getaway spot.

    My wife and I enjoyed our stay, We live in Cotacachi and love to visit the local area. Food was great and service was a family atmosphere. We would stay again.

    Dennis, 1 night romance trip, Dec. 21, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    El sitio tiene una vista espectacular pero las habitaciones son reas y la parte de afuera está sucia y descuidada. El servicio es bueno

    Diego, 1 night family trip, Sep. 25, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Un estafa

    El lugar es muy descuidado, desde las áreas comunes hasta la habitación. La única parte bien cuidada es el exterior. En nuestro caso, no tuvimos ni agua caliente, ni WiFi, mientras el estacionamiento consiste en pegarse a la pared de la casa, en labcalle. Quasi todo en la descripción es falso, no tiene cortinas blackout, tampoco edredón de plumas o ropa de cama de alta calidad. No tiene calefacción, y la chimenea indicada está en la área común así que sufrimos bastante del frío. Pero más que todo, la atención fue pésima, obviamente no ganas de recibir a huéspedes. El desayuno si era correcta y la vista muy bonita.

    Héloïse, 1 night romance trip, Sep. 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Es un establecimiento hermoso manejado por gente muy buena. Jesica nos ayudó mucho con cualquier duda. Seguramente volveremos.

    1 night trip, Apr. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente atencion de sus propios dueños

    Muy buena la experiencia para quienes buscan algo que no sea tan caro y tan lujoso, es un ambiente campestre y rustico, la atención excelente, lo recomiendo

    ALIDA, 2 night family trip, Apr. 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Estancia tranquila ;)

    Una excelente estancia en un lugar tranquilo y con hermosa vista; regresaré en proximas ocaciones. Les sugeriría colocar mayor señalética para el acceso.

    Julian Hamilton, 1 night romance trip, Apr. 13, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    El precio no está acorde a las instalaciones.

    Maycol, 1 night romance trip, Apr. 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    2 night trip, Oct. 16, 2020

    Verified Expedia guest review

  • 8.0.Very good

    GABRIELA, 1 night trip, Feb. 22, 2020

    Verified Hotels.com guest review

See all 11 reviews