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The Haven by JetQuay

Hotel connected to the airport, within easy reach of Changi Business Park

  • Free WiFi
  • The Haven by JetQuay
  • Lobby Lounge
  • Lobby Lounge
  • Guest Room
  • Guest Room
  • Lobby Lounge
1 / 56Lobby Lounge
  • If in need of bed to sleep only - OK. But showers and toilet are separate, accessed via…

    Oct. 12, 2019

  • The location is this hotels best asset. Changi airport has great shopping and restaurants.

    May 27, 2019

See all 102 reviews
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 18 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

For families

  • Number of living rooms
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Cable TV service

What’s around

  • Singapore Expo - 3.7 mi / 5.9 km
  • East Coast Park - 4.1 mi / 6.6 km
  • Changi Business Park - 3 mi / 4.9 km
  • Tanah Merah Ferry Terminal - 4.7 mi / 7.5 km
  • Downtown East - 5.8 mi / 9.3 km
  • Changi City Point - 3.7 mi / 5.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • 1 Bed Nap Room, Arrival Hall
  • Double Nap Room (2 Connecting 1 Bed Nap Rooms), Arrival Hall
  • 1 Bed Nap Room, Arrival Hall, 0800 to 2200
  • Double Nap Room (2 Connecting 1 Bed Nap Rooms), Arrival Hall, 0800 to 2200


  • Singapore Expo - 3.7 mi / 5.9 km
  • East Coast Park - 4.1 mi / 6.6 km
  • Changi Business Park - 3 mi / 4.9 km

What’s around


  • Singapore Expo - 3.7 mi / 5.9 km
  • East Coast Park - 4.1 mi / 6.6 km
  • Changi Business Park - 3 mi / 4.9 km
  • Tanah Merah Ferry Terminal - 4.7 mi / 7.5 km
  • Downtown East - 5.8 mi / 9.3 km
  • Changi City Point - 3.7 mi / 5.9 km
  • Changi Museum - 4.9 mi / 7.9 km
  • Bedok Mall - 7.2 mi / 11.7 km
  • Changi Village Food Centre - 7.2 mi / 11.7 km
  • Parkway Parade - 8.4 mi / 13.6 km

Getting around

  • Changi Airport (SIN) - 4 min drive
  • Singapore (XSP-Seletar) - 28 min drive
  • Senai International Airport (JHB) - 55 min drive
  • JB Sentral - 34 min drive
  • Changi Airport Station - 1 min walk

At a glance

Hotel size

  • This hotel has 18 rooms


  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is located on Level 1, Terminal 3 Arrival Hall. Guests arriving on an inbound flight or in transit must clear baggage claim and pass through immigration control before proceeding to the lounge. To reach the property from Terminal 1 or 2, guests should board the sky train located in the public area of the departure hall to Terminal 3. Or, guests can walk from Terminal 2 to Terminal 3 via the mezzanine-level bridge above the MRT station.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Snack bar/deli
  • Coffee/tea in a common area

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby


  • Year Built – 2014
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • Filipino
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Slippers

Things to enjoy

  • Number of living rooms

Freshen up

  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Small print

Also known as

  • Haven JetQuay Hotel Singapore
  • Haven JetQuay Hotel
  • Haven JetQuay Singapore
  • Haven JetQuay
  • The Haven By JetQuay Singapore
  • The Haven by JetQuay Hotel
  • The Haven by JetQuay Singapore
  • The Haven by JetQuay Hotel Singapore


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property does not have elevators.

Property is located within an airport and access is restricted to airport travelers only. Flight boarding pass must be presented upon check-in.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, The Haven by JetQuay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Sorry, there's no onsite parking at The Haven by JetQuay.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3:00 PM. Check-out time is noon. Express check-out is available.
  • Yes. Nearby restaurants include Ippudo Express (8-min walk), Tip Top (8-min walk), and Paradise Dynasty (9-min walk).
  • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (17-min drive) is nearby.
  • 4.0.Fair

    There was so much noise for a place to sleep. I was woken by staff on multiple times working outside my room.

    1 night business trip, Mar. 29, 2019

    Verified Wotif guest review

  • 10.0.Exceptional


    Very Comfortable accommodation, Clean tidy , selection of snacks not so good .Easy location for a transit stopover!

    Kym, 1 night business trip, Mar. 16, 2019

    Verified guest review

  • 10.0.Exceptional

    Super convenient and the free snacks and drinks was a bonus.

    1 night business trip, Feb. 28, 2019

    Verified Expedia guest review

  • 6.0.Good

    The toilets and the showers were very clean, a big thank you has to be said to the cleaning staff. But the bed rooms would be much better with wooden or tilled floors instead of carpet. For a humid country like Singapore 🇸🇬 ( Great country by the way) carpeted floors are a big No No in my humble opinion.

    1 night trip, Dec. 30, 2018

    Verified Wotif guest review

  • 2.0.Poor

    I never checked in the hotel because I traveled from Malaysia and was not allowed to enter the Cory, but either Orbitz (Expedia) or the hotel was willing to help me with the cancellation. The hotel stated that I booked through the agent and should contact the agent to contact them, then when I contact the agent, the agent stated that it’s up to the hotel to issue a refund or not, they don’t talk to each other, they just keep telling me (customer) to talk to the other party. As ridiculous as this sounds, do NOT book with Orbitz going forward, because while they are charging you a booking fee, they are NOT your agent, therefore not going to act on your behalf...

    1 night trip, Mar. 16, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Quick pitstop

    Great little resting place and very convenient to everything you need..Will be sure to use again.

    Stephen, 1 night trip, Mar. 12, 2020

    Verified guest review

  • 10.0.Exceptional

    Located in Terminal 3 which makes it super convenient for early morning flights. Staff are friendly and helpful.

    1 night family trip, Feb. 28, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Got some good rest. Bed comfy enough even if only a twin size. They had white noise machines in the hallways which helped to keep it quiet. If you are a light sleeper and get a bad neighbour could be dodgy, as I could hear my neighbour clearly as she coughed (not an issue as I was already awake). Doubt it would be an issue as these aren’t really rooms for partying so much as sleeping. But there are TVs. The staff were friendly and made me at ease and were super helpful. There were morning snacks: cereal, toast, fruit, coffee, tea. Lounge was quiet and comfy. Overall quite clean. It’s not easy to find and you do have to go through customs, show your passport. Wasn’t a big deal as there was no line and security was at individual gates anyway. Overall, not bad value for a decent rest! Cheaper than a hotel and you don’t have to go outside.

    Elizabeth, 1 night trip, Feb. 21, 2020

    Verified Expedia guest review

  • 8.0.Very good


    Ideal stopover accommodation if transiting through Singapore Airport. Felt nicely rejuvenated after a shower & a few hours sleep for my onward flight.

    Tom, 1 night trip, Feb. 11, 2020

    Verified guest review

  • 4.0.Fair

    It's small to stay overnight, but might be good for couple hours. The room is too small for the money spent, like a jail chamber. More than $110 per 12 hours stay, but its convenient to catch next morning flight.

    JC, 1 night family trip, Jan. 17, 2020

    Verified Expedia guest review

See all 102 reviews