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Hotel Açay

Photo gallery for Hotel Açay

Premium Quadruple Room | In-room safe, blackout curtains, iron/ironing board, free WiFi
Premium Quadruple Room | Balcony
Premium Quadruple Room | Balcony
Premium Room | In-room safe, blackout curtains, iron/ironing board, free WiFi
Deluxe Quadruple Room (Master) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Hotel Açay

Hotel Açay

3.0 star property
3-star hotel in Santarém with restaurant and conference centre

7.2/10 Good

57 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
Br. 163, Av. Cuibá Nº 2606, canto com Rob, Santarém, Pará, 68040-400
Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour room service
  • Conference centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Conference space
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

Getting around

  • Santarem (STM-Eduardo Gomes) - 35 min drive


  • Cedro do Líbano - 17 min walk
  • Massabor - 17 min walk
  • Terraco Gourmet - 20 min walk
  • Emporium - 3 min drive
  • Bom Pao - 3 min drive

About this property

Hotel Açay

Enjoy your visit to Santarém with a stay at Hotel Açay. Free perks include WiFi, self-parking and buffet breakfast daily between 6 AM and 10 AM.


English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors


  • Check-in time from noon until 2:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference centre (807 square feet of space)


  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • 1 building/tower
  • Garden
  • Television in common areas


  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Low-height worktop and sink
  • Grab bar near toilet


  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: BRL 3.00 per person, per stay

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.


Guests can rest easy knowing that there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Açay Santarem
Açay Santarem
Hotel Açay Hotel
Hotel Açay Santarém
Hotel Açay Hotel Santarém

Frequently asked questions

Does Hotel Açay offer free cancellation for a full refund?
Yes, Hotel Açay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Açay?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel Açay on 19 Dec 2022 start from AU$45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Açay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Açay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Açay?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Açay?
You can check in from noon - 2:30 AM. Check-out time is noon.
What is there to do at Hotel Açay and nearby?
Hotel Açay has a garden.
Are there restaurants at or near Hotel Açay?
Yes, there's an on-site restaurant. Nearby restaurants include Pizzaria Dom Mani (2 mi), Domino's Pizza (2.1 mi) and El Mexicano Santarém (2.3 mi).
What's the area around Hotel Açay like?
Hotel Açay is located a short 20-minute walk from Bosque Santa Lucia.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Santarém- Pa
Muito boa para a região e acima de tudo ocorreu tudo na paz graças a Deus.
leonardo, 3-night business trip
Verified guest review

10/10 Exceptional

Carmen Sylvia, 4-night trip
Verified guest review

6/10 Good

Cafe da manhã muito fraco!
ISAPONLIN, 1-night business trip
Verified guest review

8/10 Very good

Vale a pena !
Otimo custo X benefício.
Nadia, 1-night trip
Verified guest review

4/10 Fair

Sejam mais solícitos
Cama de casal era muito pequena. Se assemelhava a uma cama solteirão, e o quarto muito quente, pois a central de ar não funcionava, quarto muito barulhento, nada satisfatório.
Thabata Lariza, 1-night trip
Verified guest review

10/10 Exceptional

3-night business trip
Verified guest review

10/10 Exceptional

Rayne, 1-night family trip
Verified guest review

8/10 Very good

Tudo ok, apenas o café poderia ter mais variedades. No geral é bom.
Willian, 3-night trip
Verified guest review

10/10 Exceptional

kleber, 6-night trip
Verified guest review

8/10 Very good

Bom custo x benefício
Para quem vai a trabalho, é uma boa opção. O chuveiro é forte, cama confortável. Não tem luxo. Café da manhã é variado, com frutas, pães e bolo.
Gabriela, 5-night business trip
Verified guest review