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All properties in Acapulco, Guerrero, Mexico

Princess Mundo Imperial

4-star hotel with full-service spa, connected to the convention center, near Playa Revolcadero

  • Free WiFi in lobby
From
A$171

Property renovations and closures

  • The property is closed between April 05 and June 30.

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Costera de las Palmas s/n, Acapulco, 390890, GRO, Mexico
8.0.Very good.
  • Stay was ok. Check-in was definitevely not the best experience. 1 person available and…

    Aug. 27, 2021

  • Hotel is nice, about what you’d expect for the price. Not super luxurious, but a nice…

    Aug. 1, 2021

See all 1,282 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Dining options
Convenient
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 1011 guestrooms
  • Daily housekeeping
  • Golf course
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa

For families

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)

What’s around

  • In Granjas del Marqués
  • Playa Revolcadero - 1 min walk
  • Majahua Beach - 2.8 mi / 4.5 km
  • Bahia de Puerto Marques - 3 mi / 4.8 km
  • El Revolcadero - 4 mi / 6.5 km
  • Papagayo Beach - 11 mi / 17.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, Garden View (Princesa)
  • Room, Ocean View (Princesa)
  • Junior Suite, Golf View (Pirámide)
  • Room, Golf View (La Perla)
  • Room, Ocean View (La Perla)
  • Room, Golf View (Piramide)
  • Room, Ocean View (Piramide)
  • Junior Suite, Ocean View (Piramide)
  • Junior Suite, Ocean View (Perla)
  • Junior Suite, Golf View (Perla)
  • Room, Golf View (King Pirámide)
  • Room, Ocean View (King Pirámide)
  • Room, Garden View (King Perla)
  • Room, Ocean View (King Perla)
  • Princesa Garden View King
  • Princesa Ocean View King

What’s around

Landmarks

  • In Granjas del Marqués
  • Playa Revolcadero - 1 min walk
  • Majahua Beach - 2.8 mi / 4.5 km
  • Bahia de Puerto Marques - 3 mi / 4.8 km
  • El Revolcadero - 4 mi / 6.5 km
  • Papagayo Beach - 11 mi / 17.7 km
  • La Quebrada Cliffs - 12.6 mi / 20.3 km
  • Sinfonia - 12.9 mi / 20.7 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 15 min drive
map
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Costera de las Palmas s/n, Acapulco, 390890, GRO, Mexico

At a glance

Hotel size

  • This hotel has 1,011 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 20 lbs)

Internet

  • Free WiFi in public areas

Parking

  • Uncovered onsite self parking (MXN 195 per night)
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service

Things to do

  • Beach cabanas (surcharge)
  • Beach towels
  • Number of outdoor pools - 5
  • Pool umbrellas
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 8
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Tennis lessons on site
  • Parasailing nearby
  • Waterskiing nearby

Working away

  • Conference space
  • Conference space size (feet) - 125799
  • Conference space size (meters) - 11687
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 3
  • Year Built – 1971
  • Lift
  • ATM/banking
  • Designated smoking areas (fines apply)

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Tlalli Clinica SPA has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Tavola Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Posadita - This poolside steakhouse specializes in international cuisine and serves brunch only. Open select days.

Beach Club - This beach restaurant specializes in seafood and serves lunch only. Open select days.

ChulaVista Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe Et Chocolat - This coffee shop specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts -
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Tennis lessons on site

Nearby

  • Parasailing nearby
  • Waterskiing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: MXN 195 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Valet parking

Optional extras

  • Breakfast costs between MXN 325 and MXN 380 per person (approximately)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Rollaway beds are available for MXN 350.0 per night
  • Children's club access is available for an extra charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of MXN 999 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Uncovered self parking costs MXN 195 per night

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Princess Mundo Imperial Hotel Acapulco
  • Princess Mundo Imperial Hotel Acapulco
  • Princess Mundo Imperial Hotel
  • Princess Mundo Imperial Acapulco
  • Princess Mundo Imperial
  • Acapulco Princess Hotel
  • The Fairmont Acapulco Princess Hotel Acapulco
  • Acapulco Fairmont
  • Fairmont Acapulco Princess
  • Princess Mundo Imperial Acapulco

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Princess Mundo Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between April 05 and June 30.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 195 per night.
  • Yes, there are 5 outdoor pools.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 20 lbs per pet. There's a charge of MXN 999 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 5 onsite restaurants, featuring alfresco dining, Italian cuisine, and ocean views. Nearby restaurants include La Delizia Di Pinocchio (12-min walk), Texas Ribs La Isla (3.2 mi), and La Trainera (3.2 mi).
  • Have fun with onsite activities such as archery, and practice your swing at the golf course. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Princess Mundo Imperial also has 2 bars and a fitness center, as well as beach cabanas and spa services.
8.0.Very good.
  • 6.0.Good

    Servicio a la baja

    Buena comida pero pesima atención en el restaurante The Beach Club, en la habitación el clima funcionaba a medias (no enfriaba lo suficiente), me quede con un mal sabor de boca a pesar de ya conocer este hotel, en busqueda de nuevas opciones para hospedarme en Acapulco

    Hugo, 2 night family trip, Jul. 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Nice hotel terrible administration, more than 2 hours for the check in

    2 night romance trip, Jun. 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Even though it needs a little work on some areas, I loved staying at this hotel. The many pools and being right on the beach is priceless! I would definitely come back.

    3 night family trip, Jun. 17, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Except for the check-in being slow, the rest was good!

    1 night family trip, Jun. 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The premises and decor are a tad old fashioned. However you receive the best value for the accesible rate. The place is clean and.tge staff outdo themselves in offering high quality service.

    1 night trip, Jun. 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent

    3 night family trip, May 31, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelent for tennis players

    3 night trip, May 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Pleasantly surprised at the beauty of it all

    4 night trip with friends, May 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel! Exactly what I needed for my event. The restaurant or food places could use more staff.

    Mayela, 5 night trip with friends, May 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cery good hotel. Even though it was built a long time ago the hotel was perfect, everything was great and the service outstanding

    4 night romance trip, May 20, 2021

    Verified Expedia guest review

See all 1,282 reviews