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All properties in Santiago, Santiago Metropolitan Region, Chile

Solace Hotel Santiago

4-star ski hotel with ski shuttle, near Clinica Santa Maria

  • Free buffet breakfast and free WiFi
From
A$117

Property renovations and closures

  • This property is closed from March 23 2020 to December 3 2020 (dates subject to change).

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Poolside Bar
  • Rooftop Pool
Rooftop Pool. Image 1 of 43.
1 / 43Rooftop Pool
9.4.Exceptional.
  • This hotel was super comfortable, great service, delicious buffet breakfast, and its…

    Jan. 21, 2020

  • Modern hotel with excellent facilities including roof top pool and bar area with great…

    Jan. 10, 2020

See all 286 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Quiet
Dining options
Convenient
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 108 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Seasonal outdoor pool
  • Fitness center

For families

  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board
  • Hair dryer

What’s around

  • Clinica Santa Maria - 24 min walk
  • Santiago Town Square - 2.7 mi / 4.4 km
  • National History Museum - 2.7 mi / 4.4 km
  • San Cristobal Hill - 2.9 mi / 4.6 km
  • Plaza de la Constitucion - 3 mi / 4.8 km
  • National Stadium - 3.1 mi / 4.9 km
This property is closed from March 23 2020 to December 3 2020 (dates subject to change).
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 King Bed
  • Superior Room, 2 Single Beds
  • Premium Suite

Location

  • Clinica Santa Maria - 24 min walk
  • Santiago Town Square - 2.7 mi / 4.4 km
  • National History Museum - 2.7 mi / 4.4 km

What’s around

Landmarks

  • Clinica Santa Maria - 24 min walk
  • Santiago Town Square - 2.7 mi / 4.4 km
  • National History Museum - 2.7 mi / 4.4 km
  • San Cristobal Hill - 2.9 mi / 4.6 km
  • Plaza de la Constitucion - 3 mi / 4.8 km
  • National Stadium - 3.1 mi / 4.9 km
  • Palacio de la Moneda - 3.1 mi / 4.9 km
  • Fantasilandia - 4.4 mi / 7.1 km
  • Estadio Monumental David Arellano - 6.7 mi / 10.8 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 17 min drive
  • Santiago Central Station - 21 min drive
  • Pedro de Valdivia Station - 3 min walk
  • Los Leones Station - 9 min walk
  • Manuel Montt Station - 10 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Free reception

Things to do

  • Outdoor seasonal pool
  • Ski shuttle (surcharge)
  • Fitness facilities
  • Spa services on site
  • Free bicycles on site

Working away

  • Business centre
  • Conference space
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Dining

Zafferano - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Solace Hotel Santiago
  • Solace Santiago
  • Solace Hotel Santiago Hotel
  • Solace Hotel Santiago Santiago
  • Solace Hotel Santiago Hotel Santiago

Optional extras

Airport shuttle service is offered for an extra charge of USD 75 per vehicle (roundtrip)

Area shuttle and ski shuttle service is offered for an extra charge

Policies

  • The seasonal pool is open from November to April.
  • Parking height restrictions apply.

    Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Solace Hotel Santiago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property is closed from March 23 2020 to December 3 2020 (dates subject to change). The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
      • Fitness facilities
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Parking spots may be limited.
    • Yes, there's a seasonal outdoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, Zafferano offers local and international cuisine. Nearby restaurants include La Pizza Nostra (3-min walk), Juan Valdez Café (3-min walk), and Lomit's (3-min walk).
    • Yes, an airport shuttle is available. The charge is USD 75 per vehicle roundtrip.
    • Have fun during the warmer months with activities such as cycling. Enjoy amenities like a seasonal outdoor pool, a fitness center, and spa services.
    9.4.Exceptional.
    • 10.0.Exceptional

      Has a great vibe, great area and good walkable restaurants nearby. Also Costanera shopping centre is in walkable distance. Staff were very helpful. New hotel and modern facilities.

      2 night romance trip, Jan. 7, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Well organised, accommodating staff, located in a safe area close to shops and restaurants. Free water and sofa provided in rooms. Clean and modern with extremely comfortable beds. An excellent breakfast available.

      Leigh, 2 night trip with friends, Jan. 5, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Great stay at Solace

      Great stay just the shower water wasn't hot it was luke warm. The only time it did get a bit hotter was late at night. Check in girls were absolutely wonderful even after a hiccup with our airport pickup they sorted it out quickly and efficiently. Great location very quiet at night but a little too far to walk to downtown Santiago.

      Susan, 3 night romance trip, Sep. 18, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great central location and friendly staff

      Fantastic Hotel Friendly staff who are very competent in English. Warm welcome, explained everything in detail. Very central and super quiet.

      Jason, 2 night romance trip, Sep. 14, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Very good hotel in great area

      Boris, 5 night family trip, Jul. 19, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Small boutique top hotel

      Great hotel. Friendly service welcoming. Spacious room, quiet great bathroom. Terrific rooftop bar. Breakfast was great, staff attentive & lovely

      Paula, 2 night romance trip, Mar. 24, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Good position in nice suburb, close to metro station Breakfast room much too crowded with buffet constantly short of items. Ordered soft boiled eggs for room service and high costs and they came with fork and knife. Staff try to scare you off doing anything independently for anything they sell. Like Uber is bad, public transport is bad to try to sell their overpriced alternatives. Our room looked at a concrete wall.

      2 night romance trip, Feb. 14, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Good location. Spacious room. Helpful staff. Close to Costanerra Center.

      3 night romance trip, Feb. 14, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Two days stay in Santiago

      Great hotel on a quiet street in safe location with good public transport connections.

      Robert, 2 night romance trip, Feb. 9, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Roof top bar. Great potential but much work is needed.

      1 night romance trip, Feb. 7, 2019

      Verified Expedia guest review

    See all 286 reviews