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Solace Hotel Santiago

4.0 star property
Ski hotel with ski shuttle, near Clinica Santa Maria

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Property entrance
Lobby lounge
Poolside bar
Interior entrance
Near San Cristobal Hill, Solace Hotel Santiago offers a serene getaway with free breakfast and a poolside bar. Relax by the rooftop terrace or indulge in local cuisine at Zafferano; previous guests have raved about the breakfast, pool, and helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Free use of bicycles
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes
  • Spa services
  • Conference centre

Feel at home (6)

  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout curtains
The current price is AU$166
20 Sept - 21 Sept

Room options

Check availability for these dates

Tonight

Sept 19 - Sept 20
Check availability for tonight Sept 19 - Sept 20

Tomorrow

Sept 20 - Sept 21
Check availability for tomorrow Sept 20 - Sept 21
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Suite

Premium Suite

Premium Suite

9.6 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(89 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

What's nearby

  • Costanera Center - 12 min walk - 1.1 km
  • Santiago Town Square - 5 min drive - 4.4 km
  • Palacio de la Moneda - 5 min drive - 4.8 km
  • San Cristobal Hill - 6 min drive - 2.3 km
  • Julio Martinez Pradanos National Stadium - 7 min drive - 5.8 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive
  • Parque Almagro Station - 7 min drive
  • Matta Station - 7 min drive
  • Hospitales Station - 7 min drive
  • Pedro de Valdivia Station - 3 min walk
  • Los Leones Station - 9 min walk
  • Manuel Montt Station - 10 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • Lomit's
  • ‪La Bifería - ‬7 min walk
  • ‪Sangucados - ‬8 min walk
  • ‪Tavelli - ‬8 min walk
  • ‪La Pizza Nostra - ‬7 min walk

About this property

Solace Hotel Santiago

Solace Hotel Santiago features a ski shuttle and places you within a 15-minute walk of Costanera Center. Guests can indulge in deep-tissue massages and enjoy local and international cuisine at Zafferano, which is open for breakfast, lunch and dinner. Other highlights include 2 coffee shops/cafes, a rooftop terrace and a poolside bar. The pool and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Pedro de Valdivia Station is 3 minutes and Los Leones Station is 9 minutes.

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site garage
    • Free off-site parking nearby
    • Street parking available
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
    • Ski shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski shuttle (surcharge)

Working away

  • Business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Free bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness centre
  • Seasonal outdoor pool
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski shuttle (surcharge)

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Dining

Zafferano – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 15 for children
  • Airport shuttle service is offered for an extra charge of USD 75 per vehicle (return)
  • Local area shuttle and ski shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to April
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Does Solace Hotel Santiago offer free cancellation for a full refund?

Yes, Solace Hotel Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Solace Hotel Santiago?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Solace Hotel Santiago?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Solace Hotel Santiago?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Solace Hotel Santiago?

Yes, an airport shuttle is available. The charge is USD 75 per vehicle return.

What are the check-in and check-out times at Solace Hotel Santiago?

Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Solace Hotel Santiago and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and spa services.

Are there restaurants at or near Solace Hotel Santiago?

Yes, Zafferano offers local and international cuisine.

What's the area around Solace Hotel Santiago like?

Solace Hotel Santiago is a short 3-minute walk from Pedro de Valdivia Station and 14 minutes' walk from Costanera Center. Travellers say that the hotel is in a great location.

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Reviews

Solace Hotel Santiago Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was plentiful, fresh, and had a lot of variety with options for every preference. (42 reviews)
  • The rooftop pool and bar area was a beautiful and relaxing spot with great views. (26 reviews)
  • The property's dining options, including the rooftop restaurant and breakfast buffet, were highly praised for their excellent food and friendly staff. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
View
Restaurant
Rooftop pool
Lobby
Food
Bar

Reviews

10/10 Exceptional

Excelente hospedagem

Nossa experiência de viagem foi muito melhor estando no Solace Hotel! O hotel é maravilhoso, com funcionários atenciosos e serviços de primeira qualidade. Adoramos muito e voltaremos!
Guilherme, 5-night trip

10/10 Exceptional

Great place to stay

Staff super friendly, neighborhood is perfect, good breakfast, nice amenities
Marcelo, 2-night trip

10/10 Exceptional

Foid options, bed comfort, internet access. Friendly and king staf.
Maria Aparecida, 5-night trip

10/10 Exceptional

great choose

Great hotel with a friendly staff and nice amenities, room is spacious and comfortable enough, fitness room in the top es really good and location is unbeatable
Marcelo, 4-night trip

10/10 Exceptional

Ótima localização, atendimento... Super recomendo
Eduardo, 1-night trip

8/10 Very good

I stayed in the Solace for 4 nights on a business trip and I wouldn't hesitate to stay here again. It's well located, the staff is amazing, and its comfortable. I would note though that the gym is very underwhelming and there is almost no counter space in the bathroom.
Dean, 4-night trip

10/10 Exceptional

Excelente local, quarto muito bom. Vista maravilhosa da academia e rooftop.
Felipe Bueno, 2-night trip

4/10 Fair

Don’t stay here

Terrible stay. First of all, the air conditioning didn’t work, so my room was sweltering. Second, the plumbing in the bathroom obviously hasn’t been cleaned in ages. The smell from the pipe in the sink was so bad, it overpowered the senses even while in bed, far away from and outside the bathroom. The staff were as friendly as they could be, considering the circumstances.
Douglas, 2-night trip

8/10 Very good

Good hotel and reasonably priced.
Christopher, 4-night trip

8/10 Very good

Good stay, bad internet, restaurant is a no-go

Stay was good, except for the lunch at the root top restaurant (food was not that good) and except for the internet/wifi access (tooooooo slow).
Angelo, 8-night trip

10/10 Exceptional

Best hotel in Santiago

Excellent stay, everything was top notch, especially the service, breakfast, location, and amenities
Chowdhury, 3-night trip

4/10 Fair

BAD SERVICE

When we arrived at the room, at night, it does not have toilet paper. It was requested and took a long time to deliver it. We tried to conect the cable TV, but after a long time, we discovered the cable TV was not working in the Hotel.... Really poor service.
AGNALDO, 3-night trip

8/10 Very good

Limpeza deixa muito a desejar
JULIANO, 5-night trip

10/10 Exceptional

Beautiful views from the rooftop restaurant, food was delicious too
Rachael, 2-night trip

10/10 Exceptional

Great spot above a mall in the best area of town close to public transport
Jay, 2-night trip

10/10 Exceptional

Excellet Hotel
Jose, 4-night trip

10/10 Exceptional

Downtown near a lot of dining options. Great breakfast with friendly staff.
Greg, 2-night trip

10/10 Exceptional

Great rooms - great rooftop views
RaMon, 2-night trip

10/10 Exceptional

Excellent
Marcos, 3-night trip

8/10 Very good

nice staff, good service
Alice, 4-night trip

10/10 Exceptional

Great hotel

Nice modern hotel in the city centre
Daniel, 1-night trip

10/10 Exceptional

Excellent customer service experience.
Guillermo J Perez, 8-night trip

10/10 Exceptional

Very nice hotel within close walking distance to shopping, dining, and subway station.
Brian, 3-night trip

10/10 Exceptional

Friendly staff, lovely rooftop pool and restaurant, delicious breakfast and a quiet, clean and comfortable room. I will stay at the Solace Hotel again when I am next in Santiago.
Paul, 5-night trip

10/10 Exceptional

The rooftop restaurant had unexpectedly delicious food. The bar tender was talented too. I would definitely stay again.
Christopher, 2-night trip