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Queen's Hotel

Photo gallery for Queen's Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, desk

Overview of Queen's Hotel

Queen's Hotel

3.0 star property
3-star hotel in Kandy with 2 restaurants and outdoor pool

6.8/10 Good

119 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
The price is AU$75
Price available on 18/12/2022
Map
D S Senanayake Veediya, Kandy
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Business centre
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Heart of Kandy

Getting around

  • Kandy Railway Station - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Mulberry SugarCarb - 2 min walk
  • Nagalingam's Bhavan - 2 min walk
  • Café Secret alley - 3 min walk
  • Café Walk - 3 min walk
  • The Bakers House - 3 min walk

About this property

Queen's Hotel

Queen's Hotel offers an airport shuttle (available 24 hours) for USD 75 per room one-way. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a children's pool, a terrace and a garden. The comfortable beds and central location get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 5:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Shopping

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1841
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Roll-in shower

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue No. 2 – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 8 for adults and USD 4 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 75 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs USD 75

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

Frequently asked questions

Does Queen's Hotel offer free cancellation for a full refund?
Yes, Queen's Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Queen's Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Queen's Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Queen's Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Queen's Hotel?
Yes, there's free valet parking.
Is an airport shuttle service offered by Queen's Hotel?
Yes, an airport shuttle is available. The charge is USD 75 per room one-way.
What are the check-in and check-out times at Queen's Hotel?
You can check in from 2 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Queen's Hotel and nearby?
Queen's Hotel has an outdoor pool and a garden.
Are there restaurants at or near Queen's Hotel?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine. Nearby restaurants include Route 66 (4-min walk), Cafe Divine Street (4-min walk) and Café 1886 by Salgado Bakers (4-min walk).
Does Queen's Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Queen's Hotel like?
Queen's Hotel is in the heart of Kandy, a short 1-minute walk from Kandy Lake and 4 minutes' walk from Temple of the Tooth. Travellers love the hotel's prime location.

Overall score and ratings

6.8

Good

6.9/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Exceptional

The staff are exceptionally nice. The hotel manager in particular personally welcomed us when we arrived. The cleaning crew and bellhop were very friendly.
1-night romance trip
Verified Expedia guest review

8/10 Very good

We had a nice experience at the hotel. We mainly booked Queens because of it's historical value, location and the pool.
Hirammya, 1-night family trip
Verified Expedia guest review

6/10 Good

Very tired and in need of an update but somehow charming like it was from another era. Room very noisy but nice pool
Sarah, 2-night romance trip
Verified Expedia guest review

4/10 Fair

The location of the the property is the best. Right across from the temple of the tooth relic. Walkable to restaurants and shops. The property needs to be updated. Hot water was hit and miss. The staff need to be more attentive. Breakfast was acceptable. Definitely not worth the price.
RS, 2-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

This is a heritage hotel with lots of history and class but unfortunately it's maintenance hasn't kept up with it's reputation. The bathrooms need to be updated. It is otherwise clean and adequate for a night's stay.
1-night trip with friends
Verified Expedia guest review

2/10 Poor

dirty..............................................................................................................................
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location. Everything very close by. The room was very clean. The decor could do with a refresh but in general everything was good.
2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

Holiday
It was a great place to stay you have to remember it is a really old hotel the staff were great I would stay there again
Gavin, 2-night family trip
Verified Hotels.com guest review