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3.5-star country house in Norwich with restaurant and bar/lounge
Great room, very clean
Feb. 22, 2022
Room was clean and comfortable but no meals being served so had to find alternative…
Feb. 21, 2022
Remember, collect 10 stamps, get 1 reward* night
Social distancing measures are in place.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
Clean room, adequate facilities, would definitely book again.
Charles, 1 night trip, Jan. 30, 2022
Verified Hotels.com guest review
Water very hot so i couldnt shower and the shampoo bottles were empty or watered down !!!
Helen, 1 night trip, Nov. 29, 2021
Verified Hotels.com guest review
Not a great place, location is nice but as other reviewers have said, too much noise from adjacent rooms. Had no WiFi (phone reception very poor in the area on 3), no welcome folder, leaking radiator, shower too hot to stand in, damp smells.
Andrew, 2 night trip, Oct. 28, 2021
Verified Hotels.com guest review
the superior double we stayed in at the annexe was actually a nice room, spacious, and warm enough once we put the heating on. However, the in room jacuzzi wasn't working (one of the reasons we booked the room) - or at least we were told it probably want working and not to try it. Then the restaurant wasn't open - although to be fair I'd read other reviews so checked that first and knew that wasnt going to be open - but was told it would be open for breakfast. However, at 8.45 it wasnt open for breakfast .. And the wifi didnt work - strong signal but couldn't log in, presumably because the booster in the annexe block wasnt synced with the wifi in the main building. So had to go to the main building to use the internet as couldnt get a phone signal. If the jacuzzi had been working, if the restuarant had been open and if the wifi was working would probably be giving this a 4 out ot 5, or even higher, but these are why I'm only giving it 3 out 5 It does seem like these are long standing problems.
john, 1 night trip, Oct. 23, 2021
Verified Hotels.com guest review
Absouloutly appauling pay for a room turn up and they turn you away saying they have no rooms qnd are refused a refund they also turned an elderly lady away at same time who had qlso paid
JENNY, 1 night trip, Oct. 9, 2021
Verified Hotels.com guest review
Really disappointed in our stay in. The bedding was cheap and uncomfortable, there was mould in the bathroom and at 2am two drunk guests tried to get into our room. Would recommend anyone considering booking to avoid.
Emily, 1 night trip, Sep. 3, 2021
Verified Hotels.com guest review
Nice property and room. Bathroom was unclean. Pub in the hotel only open 2 hours a day. No staff to speak to on check out
Abigail, 1 night family trip, Aug. 23, 2021
Verified Expedia guest review
The room fulfilled our needs for an overnight stay. There’s was a wonky fixed draw on the bedside cabinet and a large tile unfixed in the bathroom giving the feeling of ‘that’ll do’ The block of rooms give no privacy as you can hear every movement and conversation from the adjoining room. Disappointed we couldn’t get breakfast, the recommended pub up the road was unwelcoming and just ignored us. Unfortunately I will not be recommending this accommodation
Teresa, 1 night trip, Aug. 21, 2021
Verified Hotels.com guest review
It was not worth the £185 for the night. I
Glenn, 1 night trip, Aug. 5, 2021
Verified Hotels.com guest review
Firstly, when we got there we were told that the kitchen was shut because they only had one chef and they had called in sick… we then got to our room not being notified that anything was wrong, we had paid for the most expensive room specifically for the jacuzzi bath (it was the main part of the room) it did not work, no water and the jacuzzi did not work, we rang down to see what was going on to then be notified that it did not work and they had forgot to tell us, we complained and had to ring up more than 5 times to get anything sorted for us, we were firstly told they could do nothing for us and the cleaner had forgotten to tell them that it did not work, when we rang back later on they told us a different story that they had forgotten to let us know… they said they would call us back to sort out what they could do after calling a few times, however they never got back to us, so we rang for a 5th time, first the man on the phone said he was the manager and then once we started complaining he then said “well I’m not the manager” ???? Eventually we got half the price of the room back but I believe they had no intention of calling us back and sorting this, they would of left it if we did not keep trying… I did not have a pleasant time here for my birthday, I will say the room was clean, but as service goes it was not pleasant.
Hannah, 1 night trip, Aug. 3, 2021
Verified Hotels.com guest review