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The Cliff Hotel

Photo gallery for The Cliff Hotel

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Standard Room | Living area | Flat-screen TV
Daily full breakfast (USD 20 per person)
Interior detail

Overview of The Cliff Hotel

The Cliff Hotel

4.5 star property
Waterfront hotel in West End with 2 outdoor pools and spa
9.6 out of 10 Exceptional
9.6/10 Exceptional

177 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
West End Road, Negril, Westmoreland
Main amenities
  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Babysitting
For families
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In West End
  • Negril Cliffs - 4 min drive
  • Seven Mile Beach - 6 min drive
  • Kool Runnings Water Park - 14 min drive
  • Bloody Bay - 16 min drive
  • Bloody Bay Beach - 28 min drive
  • Hedonism II - 39 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 85 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Rick's Café - 20 min walk
  • Sweet Spice Restaurant - 7 min drive
  • Burger King - 6 min drive
  • Push Cart - 3 min drive
  • Sweet spot restaurant & bar - 9 min drive
Map

About this property

The Cliff Hotel

The Cliff Hotel puts you within a 10-minute drive of Seven Mile Beach and offers an airport shuttle (available 24 hours) for USD 190 per room. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and international cuisine is served at Zest at the Cliff, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a 24-hour fitness centre. Fellow travellers like the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (includes in/out privileges; fees apply)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Fitness classes
  • Pilates classes
  • Yoga classes

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Kiyara Spa on the Cliff has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Dining

Zest at the Cliff – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 190 per room (return)
  • Beach shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 13 costs USD 0

Parking

  • Self-parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Cliff Hotel Negril
Cliff Negril
The Cliff Hotel Hotel
The Cliff Hotel Negril
The Cliff Hotel Hotel Negril

Frequently asked questions

Does The Cliff Hotel offer free cancellation for a full refund?
Yes, The Cliff Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Cliff Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Cliff Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Cliff Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Cliff Hotel?
Yes, there's self parking on site (charges apply).
Is an airport shuttle service offered by The Cliff Hotel?
Yes, an airport shuttle is available. The charge is USD 190 per room return.
What are the check-in and check-out times at The Cliff Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Cliff Hotel and nearby?
On-site recreation at The Cliff Hotel includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Cliff Hotel also has 3 bars, a 24-hour fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near The Cliff Hotel?
Yes, Zest at the Cliff offers international cuisine.
Does The Cliff Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Cliff Hotel like?
The Cliff Hotel is located on the waterfront in West End, a short 11-minute walk from Negril Lighthouse and 7 minutes' walk from Jamaica Beaches. Travellers say that the area is walkable and good for families.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.3/10

Amenities

9.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Fabian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kristina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

My husband and I have traveled all over the world, and The Cliff Hotel is one of our favorite places we've ever stayed. Sitting at a lounge area on the cliffs will make you feel like you're at the edge of the earth, and you'll never want to leave. The rooms, grounds, staff, amenities, and food are all top-notch, and the peace and quiet of the setting is so restorative. We originally booked a hotel on Seven Mile Beach for our trip, and we debated whether or not to cancel that reservation and stay at The Cliff instead since we hear that the vibe on the beach is very different than on the cliffs; we kept our original reservation, and after one night there we realized we'd made a mistake and booked to spend the second half of our vacation at The Cliff Hotel. Arriving at The Cliff and ending our vacation here redeemed everything that went awry during the first half of our trip, and we are already looking at dates to return next winter. If you are wanting a peaceful, luxurious Caribbean getaway, look no further--this is heaven on earth.
logan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience!
Marcus, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful overall hotel in raw nature. A must see
Charles, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Cliff Hotel is a gorgeous hotel! I loved everything about my stay! The staff is extremely kind and attentive and the facilities are spotless! Heads up, this is a very quiet hotel. I understand why some reviewers stated that it's "too quite"... so keep that in mind. For me, it was the perfect private, romantic stay for Valenite's Day!
Britany, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We would stay at The Cliffs a 100 more times
The hotel is beautiful, clean and updated. There could be 100 people there and it will feel like you’re the only one. The staff is so helpful and welcoming. My only tiny compliment is the pricing on food. It’s way overpriced for what you’re getting. You could drive down to Ivan’s (a restaurant at a different resort) get the exact same meal that is much more delicious, pay for cab fare to and from and still save $20. That’s the only thing they need to work on. We are our every lunch & dinner and ate breakfast out once but wish we had eaten breakfast away from the resort instead.
RaShanna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxation
Absolutely peaceful and relaxing! The staff did their best to make comfortable. Cliff jumping was fun. Drinks were expensive. The property arranged for a driver whenever you needed on to take you to dinner or 7 mile beach. We will definitely stay at The Cliff Hotel again.
Margaret, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

carole, 3-night trip
Verified Expedia guest review

10/10 Exceptional

So peaceful and picturesque. The staff was wonderful. The property so well kept and clean. It was not crowded or loud. One could actually relax and enjoy the peacefulness! This is a wonderful hotel!!
Verified Expedia guest review