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Grand City Hotel

Photo gallery for Grand City Hotel

Lobby sitting area
Minibar, in-room safe, desk, soundproofing
Seaview Suite | View from room
Minibar, in-room safe, desk, soundproofing
Deluxe Seaview Room	 | Minibar, in-room safe, desk, soundproofing

Overview of Grand City Hotel

Grand City Hotel

3.5 star property
3.5-star hotel in Hong Kong

7.6/10 Good

997 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
338 Queen’s Road West, (MTR Sai Ying Pun Station Exit B1), Hong Kong
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • In Central & Western District
  • Victoria Harbour - 4 min drive
  • Lan Kwai Fong - 11 min drive
  • Hong Kong Convention and Exhibition Centre - 10 min drive
  • Kowloon Bay - 18 min drive
  • Ocean Park - 20 min drive
  • Repulse Bay - 23 min drive
  • Stanley Main Beach - 32 min drive
  • Hong Kong Disneyland - 24 min drive
  • Tai Po Old Market - 32 min drive

Getting around

  • Hong Kong International Airport (HKG) - 31 min drive
  • Hong Kong Austin Station - 4 min drive
  • Hong Kong Wan Chai Station - 4 min drive
  • Hong Kong Central Station - 26 min walk
  • Sheung Wan Station - 15 min walk
  • Hong Kong Station - 28 min walk

Restaurants

  • Ping Pong 129 - 2 min walk
  • Thai Ná - 2 min walk
  • Yuan Is Here - 3 min walk
  • BlackSalt - 3 min walk
  • Locofama - 3 min walk

About this property

Grand City Hotel

When you stay at Grand City Hotel, you'll be 5.4 mi (8.6 km) from Kowloon Bay and 6 mi (9.7 km) from Ocean Park. The helpful staff and location get good marks from fellow travellers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 214 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in for this property is based on the third floor.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand City Hotel Hong Kong
Grand City Hong Kong
Grand City Hotel Hotel
Grand City Hotel Hong Kong
Grand City Hotel Hotel Hong Kong

Frequently asked questions

Does Grand City Hotel offer free cancellation for a full refund?
Yes, Grand City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand City Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Grand City Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand City Hotel?
Sorry, there's no on-site parking at Grand City Hotel.
What are the check-in and check-out times at Grand City Hotel?
You can check in from 2 PM - midnight. Check-out time is 11 AM.
Are there restaurants at or near Grand City Hotel?
Yes. Nearby restaurants include Cafe Hunan (3-min walk), Chau Kee (3-min walk) and BBQ (4-min walk).
What's the area around Grand City Hotel like?
Grand City Hotel is a short 10-minute walk from Victoria Harbour and 5 minutes' walk from University of Hong Kong. Travellers say that this hotel is in a good location.

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.3/10

Property conditions & facilities

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

Langomez, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Martin Paul, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

kim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff are the highlight here: Genuinely thoughtful and helpful, from restaurant, to cleaners, to front desk. I've stayed before. The hotel sits just near the entrance to Sai Ying Pun MRT in a central part of the city. As you'd expect in HK, rooms aren't huge, but smart +clean and higher ones have views of city, peak or sea. Decor and fittings are dated, but there's a bit of old world charm about the place. I'll be back.
Anth, 3-night trip
Verified Expedia guest review

2/10 Poor

It really looks like a love hotel. Room is too dark and the bed is hard. Facilities are old. Not recommended at all.
Samuel, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The whole building is the hotel itself, it has 32 floors , the rating is 3 1/2 stars. the reception staffs their manner is so so.
nil, 5-night family trip
Verified Expedia guest review

4/10 Fair

Subpar customer service. room didn't clear well. still had orange peel on the floor under the sink. The cups didn't change and use the same cups for the next customer. Also use towel to dry the cups. I can see the lip mark on the edge of the cup. I cancel my second booking because of these.
3-night family trip
Verified Expedia guest review

8/10 Very good

Good location. Front desk people are not friendly at all.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Centrally located with subway a 5 minute walk. Consierge helpful with prices and maps.
2-night trip with friends
Verified Expedia guest review