DoubleTree by Hilton Asheville Downtown

Photo gallery for DoubleTree by Hilton Asheville Downtown

Primary image
Pool
Indoor pool
Living area
Room

Overview of DoubleTree by Hilton Asheville Downtown

DoubleTree by Hilton Asheville Downtown

4.0 star property
4-star hotel with indoor pool, near Harrah's Cherokee Center - Asheville

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
199 Haywood St, Asheville, NC, 28801
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Downtown Asheville
  • Harrah's Cherokee Center - Asheville - 1 min drive
  • The Orange Peel - 6 min drive
  • Biltmore Estate - 7 min drive
  • Asheville Outlets - 10 min drive

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

About this property

DoubleTree by Hilton Asheville Downtown

4-star hotel near Biltmore Estate
At DoubleTree by Hilton Asheville Downtown, you can look forward to a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The onsite American cuisine restaurant, The Montford Rooftop Bar, features al fresco dining and light fare. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Laundry services, concierge services, and smoke-free premises
  • A reception hall, outdoor furniture, and an elevator
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 140 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and sofa beds
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch TVs with premium channels
  • Separate sitting areas, mini fridges, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite self parking (USD 16.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Winery tours nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (2020 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Rooftop terrace
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Double sofa bed
  • Alarm clock
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
The Dogwood Cafe - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 16 for adults and USD 12 for children (approximately)

Parking

  • Covered self parking costs USD 16.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

Does DoubleTree by Hilton Asheville Downtown offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Asheville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Asheville Downtown?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Asheville Downtown on 2 Oct 2022 start from AU$325, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Asheville Downtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Asheville Downtown?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Asheville Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Asheville Downtown?
Yes. Self parking costs USD 16.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Asheville Downtown?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at DoubleTree by Hilton Asheville Downtown and nearby?
DoubleTree by Hilton Asheville Downtown has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Asheville Downtown?
Yes, The Montford Rooftop Bar offers alfresco dining and American cuisine. Nearby restaurants include Roman's Deli & Catering (4-min walk), Chorizo (5-min walk), and Modesto (5-min walk).
What's the area around DoubleTree by Hilton Asheville Downtown like?
DoubleTree by Hilton Asheville Downtown is in Downtown Asheville, a short 4-minute walk from Harrah's Cherokee Center - Asheville and 16 minutes' walk from The Orange Peel. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Regina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Solid hotel
Excellent staff with good location. Only negative was the bed was maybe the hardest bed I’ve slept on in my life.
Skyler, 2-night trip
Verified Hotels.com guest review

6/10 Good

next to a busy highway,if your room is highway side,very noisy。had to change side after first night。
felicia, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pam, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Charles D, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Great Visit.
The stay was wonderful! The staff was extremely helpful and pleasant. One add - at other hotels, I have been provided a list of local restaurants and attractions. I find that helpful.
3-night family trip
Verified Hotels.com guest review

6/10 Good

Alisha, 4-night family trip
Verified Hotels.com guest review