Excelsior Hotel & Spa Baku

Photo gallery for Excelsior Hotel & Spa Baku

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Indoor pool
Indoor pool
Children's pool
Terrace/patio

Overview of Excelsior Hotel & Spa Baku

Excelsior Hotel & Spa Baku

5.0 star property
Luxury hotel in Baku with 2 restaurants and 2 bars/lounges

8.4/10 Very good

65 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
2, Heydar Aliyev Avenue, Baku, AZ-1154
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Breakfast available
  • Free area shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Seasonal outdoor pool
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Baku (GYD-Heydar Aliyev Intl.) - 16 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Excelsior Hotel & Spa Baku

Excelsior Hotel & Spa Baku offers an airport shuttle (available 24 hours) for USD 25 per room one-way. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, facials, or body scrubs. Other highlights at this luxurious hotel include 2 poolside bars, an indoor pool, and a health club. Fellow travelers say good things about the helpful staff and nice bathrooms.

Languages

Azerbaijani, English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool
  • Free local shuttle
  • Children's menu

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (3337 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator

Languages

  • Azerbaijani
  • English
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • 28-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Private spa tub

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aura Wellness Center. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

L'Atelier - This lobby lounge serves dinner and light fare.
Belvedere - This restaurant specializes in Eastern European cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
La Patisserie - This café serves light fare only. Open daily.
Vitality Bar - Onsite bar. Open daily.
Pool and Grill - Onsite sports bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.25 per person, per night

Optional extras

  • Breakfast costs between USD 12.94 and USD 14.70 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 25 per room (one-way)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Couples who are citizens or residents of Azerbaijan are required to present proof of marriage at check-in when sharing a room.

Also known as

Excelsior Baku
Excelsior Hotel Baku
Hotel Excelsior Baku
Excelsior & Spa Baku Baku
Excelsior Hotel & Spa Baku Baku
Excelsior Hotel & Spa Baku Hotel
Excelsior Hotel & Spa Baku Hotel Baku

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.3/10

Staff & service

9.1/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms are very large and spacious. Spa and gym was fantastic. Service in the bar outstanding. Shuttle bus into the town was a great help!! Would stay here again, just a shame its so far out of the city
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Pleasant and modem hotel
Beautiful hotel with modern facilities. Friendly staff.
Kizhanatham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable rooms, amazing Gym and fitness spa, professional and friendly staf, including their manager Aleksa! He was very helpful and professional, Love my stay here
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very friendly and helpful. While there was some issues with English at times, most staff had sufficient knowledge of the language to understand what was needed.
7-night romance trip
Verified Expedia guest review

2/10 Poor

8-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Fabulous looking hotel with lovely rooms. Some of the staff went out of their way to please. Reasonably close to the City Centre with a shuttle bus running every hour. Taxis were only a few manat so you could get around easily. Outside pool area is not open until June which was very disappointing. Also, take a swimming hat if you want to use the inside pool as you can't use the pool without wearing one.
8-night romance trip
Verified Expedia guest review