Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Kandy, Central Province, Sri Lanka
1 room, 2 adults

Serene Kandy

4-star4 stars
113, Rajapihilla Mawatha, Kandy, Sri Lanka

4-star hotel with restaurant, near Temple of the Tooth
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Sri Lanka may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Good hotel and in hilly area of Kandy. Restaurant was also good. Road was busy enough…Jan. 6, 2019
  • We booked Serene Kandy despite some of the reviews on here. We are aware that we are…Aug. 22, 2019

Serene Kandy

  • Superior Double or Twin - West Wing
  • Superior Quadruple Room - West wing
  • Super Deluxe Single - Main Wing
  • Super Deluxe Double or Twin - Main Wing
  • Super Deluxe Quadruple with Kitchenette - Main Wing

What’s around Serene Kandy

Landmarks

  • Temple of the Tooth - 20 min walk
  • Kandy Lake - 20 min walk
  • Wales Park - 12 min walk
  • Kandy Clock Tower - 17 min walk
  • Lakeside Adventist Hospital - 18 min walk
  • Asgiriya Stadium - 19 min walk
  • Natha Devale - 19 min walk
  • National Museum - 21 min walk

Getting around

  • Bandaranaike Intl. Airport (CMB) - 118 min drive
  • Kandy Railway Station - 21 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms

Arriving/leaving

  • Check-in time noon-7:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Sri Lanka may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 6 AM - 11 AM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • Restaurant
  • Room service (during limited hours)
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Serene Kandy’s small print

Also known as

  • Serene Grand Hotel Kandy
  • Serene Kandy Kandy
  • Serene Kandy Hotel Kandy
  • Serene Grand Hotel
  • Serene Grand Kandy
  • Serene Grand
  • Serene Kandy Hotel
  • Serene Kandy Hotel

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 30
  • Christmas Eve (24 December) Gala Dinner per child: USD 15 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 40
  • New Year's Eve (31 December) Gala Dinner per child: USD 20 (from 6 to 11 years old)

Optional extras

Rollaway beds are available for USD 30.0 per day

Continental breakfast is offered for an extra charge of USD 10 for adults and USD 10 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 80 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Serene Kandy

  • Does Serene Kandy offer free cancellation for a full refund?
    Yes, Serene Kandy does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Serene Kandy?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Serene Kandy?
    Yes, there's free self parking.
  • Are pets allowed at Serene Kandy?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Serene Kandy?
    You can check in from noon - 7:30 PM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Serene Kandy?
    Yes, there's an onsite restaurant. Nearby restaurants include Mango Garden (4-min walk), Senani (6-min walk), and Pranobaa Homestay (15-min walk).
  • Is airport shuttle service offered by Serene Kandy?
    Yes, an airport shuttle is available. The charge is USD 80 per vehicle one-way.

Recent reviews

Good 7.0 From 6 reviews

Very good 8.0
Needs improvement in room maintenance. Telephone not working, set top box not working, remote not working
gb1 night trip
Very good 8.0
Take Care to avoid injury
As soon after checking in,we were guided to our room and on entering through the Doorway, I knocked my Leg .on the corner of the Bed ,which is quite sharp edged,resulting in my skin coming off. The cause of this happening is because the Mattress is about 6" shorter on the Left side,Right side and from the Foot of the Bed. The Hotel should warn the guests accordingly or fit out the Beds with Mattress to fit the framework. The Manager and Staff immediately got me Ice to apply on the wound and thereafter rendered First Aid.
Ajit, us2 night trip
Poor 2.0
Not a 4 star hotel..very disappointed
My partner and I stayed at the hotel for 2 nights and we were very disappointed as it is not a 4 star hotel as stated and not close to any attractions. In our opinion it is a basic b&b place which we would probably rate a 2 star. The hotel is situated quite high up the hill so it is not as close to the temple of tooth or the lake or Kandy town. The bathroom was all clogged up and it was the same in another room we were moved to on our second day. Bedside mats were towels which looked like they were not cleaned. The drivers who work for the hotel are utterly expensive so don't be fooled to book tours with them. Breakfast was basic but dinner wasn't great at all. Staff are very friendly and helpful.
gb2 night romance trip
Very good 8.0
Soeren, dk2 night family trip

Serene Kandy