Gran Hotel Alameda
3.5-star hotel with outdoor pool, near Ojocaliente Hot Springs and Spa
- Free WiFi and free parking
The person at the check in desk isn’t friendly and lacks of knowledge about the hotel…
Antigue small room. Not too bad. Very kindely staff.
FAQs for Gran Hotel Alameda
Does Gran Hotel Alameda offer free cancellation for a full refund? Yes, Gran Hotel Alameda does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Gran Hotel Alameda? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Gran Hotel Alameda? Yes, there's free valet parking. Is there a pool at Gran Hotel Alameda? Yes, there's an outdoor pool. Are pets allowed at Gran Hotel Alameda? Sorry, pets aren't allowed. What are the check-in and check-out times at Gran Hotel Alameda? You can check in from 3:00 PM - midnight. Check-out time is 1:00 PM. Contactless check-in and check-out are available. Are there restaurants at or near Gran Hotel Alameda? Yes, Barcelonett offers international cuisine. Nearby restaurants include Quinto Barrio (2 mi), La Plazoela (2 mi), and Rincón Maya (2.1 mi). Is airport shuttle service offered by Gran Hotel Alameda? Yes, an airport shuttle is available. What is there to do near Gran Hotel Alameda? Recommended spots to visit include Ojocaliente Hot Springs and Spa (1-min walk), Victoria Stadium (12-min walk), and Tres Centurias Park (12-min walk).
Recent reviews
Fabulous 8.8 From 55 reviews
Fair
Check in process was disappointing. We arrived while a group was checking and while we waited in the waiting area, a staff member tried to check us in; staff member kept coming back and forth between her and her desk rather than having us sit at her desk. It made for a very chaotic and unprofessional setting as she could not find our reservation and just kept backing walk and forth between the waiting area and her desk. She never once asked us to sit at her desk to facilitate the process. Hotel does not have hot water and this was a major drawback. Water was lukewarm at best. Hotel is older and quaint but the facilities need to be updated as carpet was stained, walls need repainting, trash bins need replacing and the tile in bathrooms need to be redone. I don’t think their nightly rate warrants the accommodations they are offering.
us1 night trip
Exceptional
Great hotel, close to historic downtown
This was a great experience, got a room before normal check in time (3pm), arrived at noon. Staff was very helpful and friendly, great food and hotel amenities.
LR, us2 night trip
Exceptional
Overall a great stay the only thing I wish it had a queen or king bed instead of the full beds
Danny, usRomance trip
Exceptional
Excelente servicio. Altamente recomendable el Hotel.
MARCO, mx1 night family trip
Very good
En general todo bien. Las habitaciones limpias y la atención del personal satisfactoria.
mx2 night family trip
Good
El personal es súper amable, aunque la piscina no está climatizada y el cuarto huele a alfombra vieja y el aire acondicionado no sirve.
mx2 night trip with friends
Very good
Todo muy bien, pero... Mmm
Todo muy bien y agradable, excepto que deben renovar instalaciones eléctricas y del baño. También mejorar el área de business center, no hay una pc decente y/o funcional.
Joel, mx3 night family trip
Fair
No tienen calefacción, las instalaciones están viejísimas, los colchones malísimos! El personal es muy amable pero seguro hace más de 10 años No le dan mantenimiento al hotel ! No vayan en invierno es heladisimo !
Sonia estela, mx1 night family trip
Exceptional
Buenas instalaciones, en recepción falta algo de amabilidad, nadie recibió mi coche
mx1 night family trip
Good
No m gustó. Me parecieron muy viejas las habitaciones y caro comparado con otros.
mx1 night business trip