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All properties in Guatemala City, Guatemala (department), Guatemala
1 room, 2 adults

Hotel Stofella Guatemala

3.5-star3.5 stars
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 01010, Guatemala

3.5-star hotel with restaurant, near U.S. Embassy in Guatemala
  • Free WiFi
  • Just added
  • The property was going thru up grades so it was a little noisy than normal, the staff…Mar. 19, 2020
  • everything was ok, confortable hotel, clean, safe, confortableMar. 4, 2020

Hotel Stofella Guatemala

from A$127
  • Triple Colonial
  • Triple Colonial (Smoking)
  • Double Colonial
  • Double Colonial (Smoking)
  • King Colonial
  • Standard Double Room
  • Standard King
  • Deluxe Double Room
  • Deluxe King

What’s around Hotel Stofella Guatemala

Landmarks

  • In Zona 10
  • U.S. Embassy in Guatemala - 10 min walk
  • Avenida La Reforma - 2 min walk
  • Plaza Fontabella Shopping Center - 3 min walk
  • The Village Shopping Center - 4 min walk
  • Union Church of Guatemala - 5 min walk
  • Embassy of Germany in Guatemala - 7 min walk
  • Embassy of Mexico in Guatemala - 8 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing on site
Working away
  • 24-hour business centre
  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Trattoria Veneciana - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Stofella Guatemala’s small print

Also known as

  • Best Western Plus Hotel Stofella Guatemala City
  • Best Stofella Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Hotel Stofella Guatemala Hotel
  • Best Western Plus Hotel Stofella
  • Best Western Plus Hotel Stofella
  • Hotel Stofella Guatemala Guatemala City
  • Hotel Stofella Guatemala Hotel Guatemala City
  • Best Western Plus Stofella Guatemala City
  • Best Western Plus Stofella
  • BEST WESTERN PLUS Hotel Stofella Guatemala/Guatemala City
  • Best Western Guatemala City
  • Best Western Hotel Stofella
  • Best Western Stofella Hotel Guatemala City
  • Guatemala City Best Western

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GTQ 40 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Stofella Guatemala

  • Does Hotel Stofella Guatemala offer free cancellation for a full refund?
    Yes, Hotel Stofella Guatemala does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Stofella Guatemala?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Stofella Guatemala?
    Yes. Self parking costs GTQ 40 per night.
  • Are pets allowed at Hotel Stofella Guatemala?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Stofella Guatemala?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Stofella Guatemala?
    Yes, there's an onsite restaurant that serves Italian cuisine.

Recent reviews

Very good 8.4 From 670 reviews

Good 6.0
Duty nasty sheets
Everything its ok they have the best food breakfast buffet very traditional food deliciuos... The plantain atole very good....room ok...we are very dissapoint with the sheets are nasty duty smell sweat... Not enough towels, not parking,
SUSANA, us2 night trip with friends
Poor 2.0
My worse hotel experience
Arrive late by 10pm from the airport. their system is down (seems to be a phone _ network upgrade) understansably they didn't find me on their reservations. get to room, to later find no water is running, try calling receptionist ! oh snap phone is dead ( remember phone upgrade lol) walk downstairs to ask reception to have them tel me both water is being repaired and phones. 7am wake up to construction workers (I appreciate their hard work) but wake up to their loud tools and yelling! getting started with their day. Overall worse hotel experience I have ever had period. not even basics as water or phone are available.
JOSE L, us1 night trip
Very good 8.0
Remodeling
The Stofella is upgrading rooms. I was not happy with my room and the front desk immediately gave me a different room which was better. Bathroom was new and bed was very comfortable. In the evening in the restaurant my order took a very long time but when it came it was excellent. Service overall was very very good.
M catherine, us1 night trip
Very good 8.0
I love stay in the hotel friendly service nice customer service I back again thanks
Roberto A, us1 night business trip
Exceptional 10.0
Great service and location for a good price.
Great location close to airport and near some shops and restaurants. Breakfast was very good but trays needed to be reloaded. Omelets and the chatty chef are a treat. Great service at a good price.
us1 night trip
Exceptional 10.0
Nice Hotel.
Great location, very nice hotel, very good breakfast. Recomendable.
JORGE, us1 night trip
Very good 8.0
Great stay
Staff very friendly and the location is great!
Michael, us1 night family trip
Exceptional 10.0
Excellent in all areas
The hotel is very comfortable, clean and staff always friendly. It's close to restaurants and shops. Safe
Irene, us3 night family trip
Good 6.0
It was very noisy, the hotel is adding a new floor abd the work started at 8 an until 5 pm wvery day.
Klaus, us3 night trip
Good 6.0
Decaying
We have stayed here in the past, and have seen it is in need of repair. Also, they charge for the parking lot, which is part of the hotel.
Jose, mx10 night family trip

Hotel Stofella Guatemala

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