Guests
All properties in La Fortuna, Alajuela Province, Costa Rica

Arenal Observatory Lodge & Spa

Mountain lodge with spa, near Arenal Volcano National Park

  • Free cooked-to-order breakfast, free WiFi in lobby, and free parking
From
A$206

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Poolside Bar
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 66.
1 / 66Outdoor Pool
22 km Oeste de la Fortuna de San Carlos, La Fortuna, 21007, Alajuela, Costa Rica
9.4.Exceptional.
  • The grounds were well maintained and beautiful with plenty of walking trails

    Jun. 8, 2019

  • great location and views. Staff was very pleasant and helpful.

    Jan. 21, 2022

See all 521 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Walkable
Easy parking
Dining options
  • Free breakfast
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 48 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 2 meeting rooms

Feel at home

  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Free toiletries
  • Garden

What’s around

  • In a national park
  • Lake Arenal - 2.5 mi / 4 km
  • Costa Rica Sky Adventures - 3.4 mi / 5.4 km
  • Butterfly Conservatory - 4.6 mi / 7.5 km
  • Mistico Arenal Hanging Bridges Park - 9 mi / 14.5 km
  • Ecotermales Fortuna - 11.2 mi / 18.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds
  • Superior Room, Mountain View

What’s around

Landmarks

  • In a national park
  • Lake Arenal - 2.5 mi / 4 km
  • Costa Rica Sky Adventures - 3.4 mi / 5.4 km
  • Butterfly Conservatory - 4.6 mi / 7.5 km
  • Mistico Arenal Hanging Bridges Park - 9 mi / 14.5 km
  • Ecotermales Fortuna - 11.2 mi / 18.1 km
  • Arenal Volcano - 11.8 mi / 19 km
  • La Fortuna Waterfall - 15.1 mi / 24.4 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 152 min drive
  • La Fortuna (FON-Arenal) - 49 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
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22 km Oeste de la Fortuna de San Carlos, La Fortuna, 21007, Alajuela, Costa Rica

At a glance

Size

  • 48 cabins

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

The manager

Speaks: English, Spanish

At the property

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Bicycle rentals nearby
  • Kayaking nearby
  • Rafting nearby
  • Pool sunloungers
  • Number of spa tubs - 1

Working away

  • Number of meeting rooms - 2

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built – 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the cabin

Home comforts

  • Ceiling fan
  • Coffee/tea maker

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Observatory Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

El Jilguero - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 170.00 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

  • Arenal Observatory Lodge La Fortuna
  • Arenal Observatory Lodge
  • Arenal Observatory La Fortuna
  • Arenal Observatory
  • Arenal Observatory Hotel La Fortuna De San Carlos
  • Arenal Observatory & Fortuna
  • Arenal Observatory Lodge & Spa Lodge
  • Arenal Observatory Lodge & Spa La Fortuna
  • Arenal Observatory Lodge & Spa Lodge La Fortuna

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Arenal Observatory Lodge & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 10 PM. Check-out time is noon.
  • Yes, El Jilguero offers international cuisine. Nearby restaurants include Pizza John Jardín Escondido (4.4 mi), Altamira (9.4 mi), and Benedictus (9.7 mi).
  • Yes, an airport shuttle is available. The charge is USD 170.00 per vehicle one way.
  • Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Arenal Observatory Lodge & Spa also has an outdoor pool and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Very impressive property for the price. The restaurant was delicious and the on-site activities were fun.

    Paul, 1 night family trip, Dec. 27, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Location close to volcano, property surrounded by its own mosaic of cloud forest, rivers, fir forest, beautiful gardens, frog ponds, cattle and horse pasture and meadows - all linked by well maintained trails. Staff professional and friendly. First rate food - breakfasts as specially prepared as the lunch and dinners. Great cocktails and fresh fruit juices. A lot of wildlife. Rooms fresh airy and dry (often a rarity in this region which is characterized by cloud forest rain). Nothing to complain about at all. Indeed we have rebooked for February.

    Midori, 1 night family trip, Dec. 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property with amazing views of birds and the volcano!

    Nadia, 1 night romance trip, Dec. 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This was the most amazing hotel I have ever stayed and I am a world traveller. The volcano views are just beautiful. The breakfast and service was top notch excellent. Best part of this property was the hiking trails with spectacular views, waterfalls, frog pond and coatis roaming all around the beautiful landscaped gardens. I highly recommend staying here.

    Douglas, 3 night trip with friends, Dec. 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was absolutely beautiful

    Lisa, 2 night family trip, Nov. 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful wildlife can be seen here

    Brook, 3 night family trip, Nov. 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    AOL is a unique and beautiful property, with it's own hiking trails, restaurant and museum on site. Our room, #29 offered a large private balcony with huge picture windows and an incredible view of the volcano & rain forest. We watched monkeys in the morning and early evening swinging from tree to tree while sitting on our balcony and observed so many birds including toucans! Our room was basic but lovely. Front desk and restaurant staff were excellent and food very good. Our room was cleaned daily with a new towel surprise on our bed. We drove ourselves from SJO, it is a beautiful drive and the road to the lodge is fine as long as you take it easy in a few spots. We hiked most of the trails on the property, the waterfall is beautiful and the frog pond at night is so much fun! We had one headlamp and 1 flashlight. We took the free morning walk and the guide was amazing. Pointing out an eyelash pit viper, a howler monkey, frogs, toucans and a chameleon, all within an hour and a half. I would definitely recommend this lodge if you are looking for a peaceful adventure in the middle of the rainforest!

    Jayne, 4 night romance trip, Nov. 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Really enjoyed my stay here. The views are incredible and the staff and so friendly! Food is amazing too.

    Haley, 4 night family trip, Nov. 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful location surrounded by nature. Stunning grounds, friendly staff and amazing views.

    Paul W, 3 night romance trip, Nov. 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing view,

    Ranilya, 2 night trip with friends, Oct. 16, 2021

    Verified Hotels.com guest review

See all 521 reviews