Arenal Observatory Lodge & Spa

The resort is amazing. It is in the jungle away from everything with a lot of birds and wildlife right outside your window. The best is the great view of the Arenal volcano from your room itself. The room was extra large and neat Resort itself is certainly in an amazing setting and well maintained. Few, things we did not like is the service and plumbing. The toilet and bathroom sink did not drain properly. We asked for an extra coffee pouch for the coffee machine in the room and the reception asked if we didn't have one there already. They didn't want to provide us one. Since the rooms are spread apart in the property it is not easy for them to deliver things to your room. We have to say the coffee in the room was one the best hotel room coffees. At check out we kept our luggage in the reception area for an hour and they charged us $3 for that. We thought that is inappropriate. Also, note that since the resort is 20 min away from the La Fortuna town it will cost you more for transportation to reach here and also to go for some of the tours starting form LaFortuna. The birds and wildlife by the reception and dinning area is great treat.

Incredible views and nature. Service is the best

Really enjoyed our stay here in the rainforest, a great lodge, very good food, nice rooms. It's very spread out so be prepared for walking. Quite a mix of ages and nationalities there, great for birding and will life experiences, but pretty far from almost everything else in the area and down a long, bumpy dirt road. If you want to go out frequently, better to stay somewhere else.

This is a wonderful place. My only complaints are the following: Food is a little pricy at the restaurant. There are no other options available . We did not have a car so had little choice other than the on site restaurant (good food and service , though) The walls in the rooms are very thin. We heard our neighbours every night - they were talking loudly and stayed up late and got up early . It was very annoying! However , overall this is a great place to stay(just bring earplugs in case you get noisy neighbours!) Also, unless you plan to just stay at the observatory(without seeing other things around Arenal), you should consider bringing your own car

We stayed for three nights and had an amazing time. The staff are all incredibly friendly, the rooms are great and the hotel is fantastic. The free tour is brilliant, the guides are friendly, knowledgable and will make sure you see something. The reception are really helpful for booking tours or onward journeys. Can’t wait to come back!

Great guide on out hikes. Night hike was amazing. Spa is small but great atmosphere and terrific massage.

Arenal observatory was excellent for a family. The pool was perfect for kids. There was plenty of well maintained hiking trails and a good spa. Food was good and well priced. There was a lot of rain but a wonderful home base with plenty to do!

Overall this was a fantastic spot to stay in Costa Rica. With amazing views on the volcano from our room and while having breakfast. Anywhere on the property, really. The rooms were very clean and spacious. The no A/C took some getting used to, but it gets pretty cool at night in the mountains. My only downside are the beds. Too hard to sleep comfortably on, but luckily we were so tired every night after adventuring. The staff was also great. Anything we wanted; they were more than open to helping us. So many animals on property as well. Spectacular!

This is a hidden gem! We went during the off season and loved it! Due to all the rain we were unable to see the volcano but the resort is still beautiful, if you don't mind getting wet. They helped us pick our activities for each day and arranged transportation. One of the taxis they arranged suggested that we check out the butterfly exhibit that's close to the resort and I HIGHLY recommended that as well!! Over all our trip was amazing!!

A very pleasant stay. Would stay here again.