Guests
All properties in Siem Reap, Siem Reap Province, Cambodia

The Moon Residence & Spa

4-star hotel with spa, near Pub Street

  • Free WiFi and free parking
From
A$112

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#100, st.267, Vihear chen Village, Siem Reap, Cambodia
9.4.Exceptional.
  • The staff were just lovely, very helpful and friendly and nothing was any trouble. Really…

    Feb. 17, 2020

  • A nice place, I don’t know that it is as “exceptional” as the reviews say, that’s…

    Feb. 11, 2020

See all 119 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 22 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 outdoor pool
  • Rooftop terrace

For families

  • Babysitting or childcare (free)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bedroom
  • Separate dining area

What’s around

  • Heart of Siem Reap
  • Pub Street - 10 min walk
  • Angkor Night Market - 12 min walk
  • Royal Garden - 26 min walk
  • Angkor National Museum - 30 min walk
  • The Heritage Walk - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Landmark King, Balcony, Garden View
  • Cabana Suite King Room, Balcony, Pool View
  • Landmark Twin, Balcony, Garden View
  • Family Connecting Room, Balcony, Garden View
  • Solo Landmark King, Garden View
  • Superior Double Room, Pool View

What’s around

Landmarks

  • Heart of Siem Reap
  • Pub Street - 10 min walk
  • Angkor Night Market - 12 min walk
  • Royal Garden - 26 min walk
  • Angkor National Museum - 30 min walk
  • The Heritage Walk - 25 min walk
  • Angkor Wat - 3.4 mi / 5.5 km
  • Floating Village - 5.8 mi / 9.4 km
  • Tonle Sap Lake - 8.6 mi / 13.8 km
  • Ta Prohm Temple - 8.8 mi / 14.2 km

Getting around

  • Siem Reap Intl. Airport (REP) - 9 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
map
See on map
#100, st.267, Vihear chen Village, Siem Reap, Cambodia

At a glance

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Full-service spa
  • Free bicycles nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Number of meeting rooms - 1
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Visual alarms in hallways

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Khmer

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, La lune Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 5 per room (one-way)

Children & extra bedsPay at property

  • Childcare is available for an extra charge
  • Rollaway beds are available for USD 20.0 per night
  • Airport shuttle service for children costs USD 0

Pool, spa & gym (if applicable)Pay at property

  • Children under 15 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash.

Also known as

  • Moon Residence Hotel Siem Reap
  • Moon Residence Hotel
  • Moon Residence Siem Reap
  • Moon Residence
  • The Moon Residence & Spa Hotel
  • The Moon Residence & Spa Siem Reap
  • The Moon Residence & Spa Hotel Siem Reap

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Moon Residence & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant that offers garden views. Nearby restaurants include Maharajah (7-min walk), Pot and Pan (7-min walk), and Missing Socks Laundry Cafe (8-min walk).
  • Yes, an airport shuttle is available. The charge is USD 5 per room one-way.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Moon Residence & Spa also has spa services and a garden, as well as access to a nearby outdoor pool.
9.4.Exceptional.
  • 8.0.Very good

    Easy stay

    Friendly staff, great room, nice food,Walking distance to pub street and good tours.

    Alicia, 5 night trip, Feb. 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff were really nice. Room was comfortable. Breakfast was OK, could be better. It was about an 8 minute walk from Pub Street so not as noisy

    5 night trip with friends, Dec. 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This was my third stay at Moon Residence and I can’t wait for the next one! I’ve travelled the world and nowhere matches the Moon for the amazing staff and value it offers. The rooms and pool are beautiful, the food is delicious (seriously, consider eating in as the food is unmatched for quality versus price outside — the spring rolls are the best ever!), and the staff are too lovely for words. You’re staying at a family-owned boutique hotel and it makes all the difference. The owner cares about the staff too, supporting them to improve their English and giving them time to study. This is ethical travel with no compromise on comfort. I know most people plan their stay in Siem Reap around seeing Angkor Wat and the other temples, but I’d highly recommend allowing a couple of extra days to stay and relax and get to know the Khmer people too — they are the reason we come back to Siem Reap time and again. I’ve been home less than a week and I already feel homesick for the Moon. Much love and thanks to everyone there. I hope to see you again soon!

    Rebecca, 7 night trip, Apr. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    So glad friends recommended we stay here. What a lovely oasis in the bustle of Siem Reap. Beautifully clean with such friendly, helpful staff. They arranged our trips to the Temples and stilted fishing village with an excellent driver, plus tickets to Phare circus. Would highly recommend staying here. Easy walk to markets and Pub St.

    Rosalyn, 5 night romance trip, Feb. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We have had a wonderful stay in this hotel for five nights. Friendly courteous hotel staff. Also the change of sheets everyday made every night feel the extra comfort in hot weather. Good dining environment.

    Jun, 5 night trip, Dec. 21, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely beautoful!

    A beautiful paradise in the middle of the city! We absolutely loved our stay! While the beds were a bit firm for us, that is a matter of preference, and we all slept well. You absolutely MUST experience this property!

    Christian, 1 night family trip, Nov. 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    ot

    Nice

    Robert, 2 night business trip, Sep. 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    lent Place to Stay

    This is an unusual time to be in Siem Reap with the closing of hotels, restaurants, etc., and an unprecedented drop of 95%+ of tourism. On the onehand, selfishly, it was nice to have the temples and normally hectic streets to myself, on the other hand it was heartbreaking watching this city close, temporarily. I MUST thank the staff at Moon Residence and Spa for their hospitality and dedication to customer service. The website and photos are exactly spot-on. There are no surprises; what is advertised is what I got. The rooms are clean, modern and very comfortable with traditional Khmer design and furniture. The grounds are very well maintained, the pool is beautiful, the plants are well maintained and lovely. I have stayed in 5 different hotels over the years in Siem Reap and this by far was the most comfortable, clean and maintained. The breakfast is very good and fresh. The one dinner I had was also very good. The only negative was the sewage renovation on the street outside. But it is happening throughout the city. Mr. Soy, the General Manager was honest and helpful in difficult times. I thank him for the hospitality and wish them all the best on being able to re-open as soon as possible. I strongly recommend The Moon Residence and Spa (which I did not try) for your next stay.

    Daniel, 6 night trip, Mar. 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An oasis

    It was a lovely place to stay, the staff were very welcoming and helpful. It was great to get an upgrade to a beautiful poolside room with breakfast. It’s a ten minute walk to pub street so not to far but far enough from the hustle bustle.

    Jacqueline, 3 night trip, Mar. 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Oasis

    Another beautiful stay at this wonderful hotel. Quiet, safe, friendly, clean oasis. Really wonderful staff.

    Robert, 1 night business trip, Mar. 6, 2020

    Verified Hotels.com guest review

See all 119 reviews