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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Dear Hotel Madrid

4-star4 stars
Great for familiesThis property has good facilities for families.
Gran Via 80, Madrid, 28013, Spain

4-star hotel with restaurant, connected to a shopping center, near Gran Via Street
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect™ Rewards stamps here
Great location
Great room
Bar is awesome
Ordinary pool

Dear Hotel Madrid

from A$163
  • Deluxe Room, Non Smoking, City View
  • Premium Room, City View (High floor)
  • Family Room, 2 Bedrooms, Connecting Rooms, City View
  • Luxury Suite, City View (High floor)
  • Deluxe Triple Room, Non Smoking, City View

What’s around Dear Hotel Madrid


  • In Centro
  • Gran Via Street - 1 min walk
  • Royal Palace of Madrid - 9 min walk
  • Madrid Rio - 12 min walk
  • Puerta del Sol - 12 min walk
  • Principe Pio - 13 min walk
  • Plaza Mayor - 13 min walk
  • Paseo del Prado - 19 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
  • Madrid Principe Pio Station - 13 min walk
  • Madrid Recoletos Station - 24 min walk
  • Madrid Delicias Station - 6 min drive
  • Plaza de Espana Station - 1 min walk
  • Santo Domingo Station - 4 min walk
  • Noviciado Station - 4 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 14 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking (limited) *

  • Discounted offsite parking


  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Pool sunloungers
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • Business centre
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Nice To Meet You - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Dear Hotel Madrid’s small print

Also known as

  • Dear Hotel Madrid
  • Dear Hotel
  • Dear Madrid
  • Dear Hotel Madrid Hotel
  • Dear Hotel Madrid Madrid
  • Dear Hotel Madrid Hotel Madrid


This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Parking height restrictions apply.

    Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Credit card charges are subject to an extra charge

    Early check-in can be arranged for an extra charge of EUR 40 (subject to availability)

    Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

    Self parking costs EUR 29.50 per day

    Valet parking costs EUR 29.50 per day

    Parking is available nearby and costs EUR 29.50 per day

    Rollaway beds are available for EUR 70.00 per night

    Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Dear Hotel Madrid

    • Is there a pool at Dear Hotel Madrid?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Dear Hotel Madrid?
      Sorry, pets aren't allowed, but service animals are welcome.
    • Is parking offered at Dear Hotel Madrid?
      Yes. Self parking costs EUR 29.50 per day. Valet parking costs EUR 29.50 per day. Parking spots may be limited.
    • Is airport shuttle service offered by Dear Hotel Madrid?
      Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one way.
    • What are the check-in and check-out times at Dear Hotel Madrid?
      You can check in from 3 PM to 11 PM. There's a charge of EUR 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40 (subject to availability).
    • Are there restaurants at or near Dear Hotel Madrid?
      Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Lupita Cuzco (1-min walk), Tapas 44 (1-min walk), and Tapaspaña (1-min walk).

    Recent reviews

    Superb 9.0 From 1,483 reviews

    Exceptional 10.0
    Great hotel
    so convenient to the train station (all underground), we received a very early checkin as our room was ready- very welcoming staff. The rooftop bar for a drink that night to see the sunset over the city was a great start to our holiday in Spain. The room is modern, quite large big bathroom, a small treat in our room- lots of small touches like this throughout the hotel. We ate in the restaurant that night- delicious. Bed and pillows very very comfortable. Would stay again
    Catherine, au1 night romance trip
    Very good 8.0
    Nice hotel but could ne improved
    Staffs not so kind. Especially reception staffs. Good location. Nice rooms and interiors.
    au4 night family trip
    Very good 8.0
    We had a very good stay in Madrid and the location was perfect.
    Brendan, au3 night romance trip
    Very good 8.0
    Decent hotel with amazing location.
    Even though their service was good overall, most of their staffs at reception were not kind. Cold attitude. Didn't feel like being welcomed. Staffs at the kitchen and hall were very nice and helpful for breakfast.
    au4 night family trip
    Exceptional 10.0
    It was very convenient , staff very helpful.
    Fiona, au3 night romance trip
    Exceptional 10.0
    Excellent. Highly recommend
    elizabeth, au3 night romance trip
    Exceptional 10.0
    A very Dear Hotel
    Dear Hotel is efficient, modern, clean and comfortable. We had a triple and it was really cute and charming, with a clean room design. The shower and toiletries are good, the beds are super comfy. We went in Feb 2020 and the heat/AC worked really well. It isn’t too noisy at night and has a fabulous location. The breakfast is elaborate and on the beautiful rooftop. The hotel is on Gran Via, A street full of restaurants and cafes. The hotel provided great coffee and tea in the room, with hair dryer, phone, a fridge. Service was excellent. I would stay here again in a heartbeat.
    Kalyani, us1 night family trip
    Exceptional 10.0
    Nice hotel. Good location.
    Mark, us2 night family trip
    Very good 8.0
    Great location
    Great location staff gave us a tip on a restaurant close by that we really enjoyed rooms were small but clean
    Sharon, us3 night family trip
    Exceptional 10.0
    Fantastic boutique hotel in great location.
    Absolutely fantastic, the staff were so friendly and welcoming and the food was superb. The views from the terrace at sunset created lifelong memories. I don't have enough good to say about this hotel.
    Thomas, gb2 night trip

    Dear Hotel Madrid

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